Great service. Delivered and collected on time. Equipment worked well. Would recommend.
Company replied
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See what reviewers are saying
Ordered a scafolding tower, when it was delivered I was told it wasnt suitable for the job so they brought me a different tower the following day. 1 week later an additional £70 was taken from my ac... See more
Company replied
Efficient service from branch, but the quality of what I hired was terrible the tressels were rusted and filthy. hired 4 scaffold boards one I simply refused as it was so warped it would be dangerous... See more
Company replied
Excellent, prompt, professional and knowledgeable service. Our 2nd tower was missing a couple of parts but Brandon had them with us within the hour. Definitely recommend and will not go anywhere e... See more
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
95 Newton Road, TQ2 7AR, Torquay, England, United Kingdom
- 01803 322 505
4.7
Excellent
36 reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Excellent
Excellent, prompt, professional and knowledgeable service.
Our 2nd tower was missing a couple of parts but Brandon had them with us within the hour.
Definitely recommend and will not go anywhere else.
May 28, 2023
Hired the floor sander kit
Hired the floor sander kit. Brilliant service - then even helped me load the kit in the car.
March 27, 2023
Reply from Brandon Hire Station - Torquay
Good morning Tom, thank you for your review, it's great to know that the staff at the Brandon Hire Station branch were helpful with the floor sander kit, we hope you hire again soon
Delivered and collected on time
Delivered and collected on time. Great service. Will use again.
February 20, 2023
Worn out hire equipment
Efficient service from branch, but the quality of what I hired was terrible the tressels were rusted and filthy. hired 4 scaffold boards one I simply refused as it was so warped it would be dangerous to use, the other 3 were way beyond their useful life.
November 4, 2022
Reply from Brandon Hire Station - Torquay
Hi there Chris, hope you're well. Thank you for your comments, I appreciate you taking the time to leave some detailed feedback that we can use to improve our service.
I'm very sorry to hear that the equipment you received wasn't 100% and didn't meet your expectations, I understand this must have been disappointing and this isn't our usual high standard.
I've reached out to the Torquay branch to ask for the equipment to be investigated. We take this feedback very seriously, so I'm grateful for the opportunity to improve and ensure this isn't something that happens again.
If there is anything further you'd like to add, or anything else I can help with, please let me know and reach out to me on CustomerCare@brandonhirestation.com.
Have a great day! - Hannah
Great equipment great service
October 14, 2022
Very helpful
Ordered on line. pre delivery call very helpful. Delivery and collection spot on!
August 2, 2022
Great service with very helpful and…
Great service with very helpful and friendly staff. Highly efficient service, 100x better than Speedy down the road who supplied knackered kit then assumed I'd broken it. Will definitely use again.
August 12, 2022
Price ok staff very helpful
May 24, 2022
Petrol lawn scarifier weekend hire
Really easy to collect and return at a convenient time. Friendly, helpful staff. Equipment in excellent condition and easy to use. Instructions were included.
May 4, 2022
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