Brandon Hire Station - Truro Reviews 

26
TrustScore 4.5 out of 5

4.5

Tresawls Road, Highertown, TR1 3PY Truro, GB


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Rated 5 out of 5 stars

Christian in Truro has been amazing. We have been using Instagrids on site to run equipment and from the initial call to date he has been so helpful. Initially didn't stock enough Instagrids, but Ch... See more

Company replied

Rated 5 out of 5 stars

Overall great service, good communication and prompt delivery. The toilets were spotlessly clean and well supplied with everything needed upon arrival at our event. Highly recommended. Thanks from... See more

Company replied

Rated 5 out of 5 stars

Absolutely class service from the team and a massive thanks to Christian the manager. Highly recommend this company, I now have the scaffold tower to paint my bungalow.

Company replied

Rated 2 out of 5 stars

The toilet flush system didn't seem to function correctly as 'items' were difficult to flush away, there was no hand cleaner in the dispenser. For the price, which has increased significantly (70%) si... See more

Company replied


Company details

  1. Building Equipment Hire Service
  2. Tool Rental Service

Written by the company

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Contact info

  • Tresawls Road, Highertown, TR1 3PY, Truro, United Kingdom

  • 01872 240 644

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(26)

657 reviews in the last 12 months

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Rated 5 out of 5 stars

Big thank you to Truro for the supply…

Big thank you to Truro for the supply of the scaffolding tower. Easy to order online, delivery driver was awesome and very helpful. Had to ring the Truro branch and the chap on the phone was a credit to your company, honest, knowlegable and more than happy to help answer my query with a straight answer. It was collected by the driver who could not do more to help and I honestly would recommend this company 100% to all based on my experiance. Please pass my thanks to your staff and I will look forward to dealing with you all again in the future.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

It was easy to book online

It was easy to book online, great communication and easy pick up. Item was great, in good condition. I will definitely use again.

April 3, 2023
Brandon Hire Station - Truro logo

Reply from Brandon Hire Station - Truro

Good morning Harriet, thank you for your review, it's great to hear that the staff at the Truro Brandon Hire Station branch did a good job, I will pass your comment onto them, we hope you hire from us again soon

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