What a brilliant company to deal with. Very helpful, practical and a personal service. They arrived when they said, communication was excellent, not just with the office but also the delivery driver w... See more
Company replied
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Weymouth branch are professionals nothing is to much I have worked with this branch for over 10 years directly and indirectly. During that time I have numerous items without fault. Les in the office i... See more
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Ordered online, local store did not have extending ladder we needed so this was cancelled. The roof ladder we requested wasn't at the local branch so they sent a much bigger one without checking and i... See more
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Easy booking system and the Weymouth hire station team were very knowledgeable and very helpful when collecting and returning the item. Thank you very much, I will use again.
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Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
4 Cambridge Road, DT4 9TJ, Weymouth, United Kingdom
- 01305 770303
4.6
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Reply from Brandon Hire Station - Weymouth
Hi Dave, thank you for your positive review. We're pleased to hear that you had a great hire experience. Kind regards, the Brandon Hire Station team.
Helpful and order waiting
October 8, 2023
Reply from Brandon Hire Station - Weymouth
Hi Graham, thank you for your 5-star review. We're pleased to hear that you had a great experience with us. Kind regards, the Brandon Hire Station team.
Hired a floor sander and detail sander…
Hired a floor sander and detail sander from the Weymouth branch. Salesman (Les) very polite and helpful. Excellent customer service.
May 31, 2023
Unprompted review
Faultless
The guys were so helpful, friendly and approachable and they showed me how to use the equipment. I have no hesitation in recommending them and will definitely hire from them again
May 31, 2023
Unprompted review
Very friendly and helpful staff with…
Very friendly and helpful staff with prompt service. Booked online where fuel was a separate charge and expected refund when item returned with full tank. Only told at this point that was not the policy. It would have been good to make this clear as most other hirers work on the basis of a full tank on return the fuel is not charged. Manager tried to rectify but could not do so as it was booked online. should be made clearer so people do not end up out of pocket! Care to comment as you risk losing customers? Still good service at the branch however.
April 16, 2023
Reply from Brandon Hire Station - Weymouth
Good afternoon Jon, I'm sorry our policy wasn't advised beforehand. I will look into that to rectify it in the future. I am pleased you had a good service other than that and we hope you choose to hire from Brandon Hire Station again in the future. Thank you for bringing this to our attention
great service
March 28, 2023
Reply from Brandon Hire Station - Weymouth
Good morning Mark, thank you for reviewing Brandon Hire Station, we hope to see you again soon
Great service
Ordered online night before, so good price, staging ready for collection next morning & staff helped load in to car …. Perfect!
March 22, 2023
good product, good service
Hired a turf cutter, nice new Machine worked well, easy transaction, cheaper on line! (why?)
January 27, 2023
They had everything ready and waiting…
They had everything ready and waiting for me when I picked up from my local branch and couldn't help enough.
November 16, 2022
Great service and top equipment
Hired a jack hammer and electric planer and both tools did the jobs extremely well. There is obviously a preference to book online as the tools are cheaper that way which was fine as the customer service when I come across a minor glitch in booking was first class. Guys on collection were courteous and took time to explain tools. Looking forward to my next project.
November 9, 2022
Unprompted review
Very good service
August 29, 2022
Great service
Great service - we ordered a small rotavator that didn’t do the job and they very kindly swapped out that day with a larger model - which did the trick. So excellent and very helpful service from our perspective
April 27, 2022
Friendly and efficient service
Friendly and efficient service and all the right gear to get the job done
February 28, 2022
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