I hired 2 wacker plates on 2 different occasions and on both occasions the equipment didn't work. There is no customer service line to call during out of hours, weekends or Bank Holidays so I paid for... See more
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Good delivery and collection. Goods worked and were in good working order. I only booked for one day but they extended for another two days with no quibbles at all. Excellent service.
Company replied
It was my first time hiring anything from Brandon Hire, Yeovil. Everyone was really nice and friendly, they made the process very simple. Even when there was an issue with the tool I was hiring, they... See more
Company replied
Utterly brilliant! No complaints what so ever. Both online and in the store (Yeovil), they were happy to help to their fullest capabilities.
Company replied
Company details
Written by the company
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Contact info
7 Watercombe Park, Lynx Trading Estate, BA20 2HL, Yeovil, United Kingdom
- 01935 410 666
4.5
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
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Really helpful and friendly service.
November 18, 2025
Reply from Brandon Hire Station - Yeovil
Hi Ben, thanks for your review! It's great to hear that you received helpful and friendly service from our Yeovil team. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Yeovil
Good afternoon, thank you for your review! We're pleased to hear that you received helpful service from our team and found our hire process easy. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Delivery and pickup excellent
Delivery and pickup were both on time and courteous. The tools that were hired were in good working order.
August 18, 2025
Reply from Brandon Hire Station - Yeovil
Hi Peter, thank you for your positive feedback. We’re pleased to hear that the delivery and pickup were timely, and that the tools met your expectations. Thanks again for hiring with us and we hope we can assist you again in future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Yeovil
Hi Xinjie, thank you for your review. We're happy to hear that you received excellent service during your hire. Kind regards, the Brandon Hire Station team.
Brilliant service!!
It was my first time hiring anything from Brandon Hire, Yeovil. Everyone was really nice and friendly, they made the process very simple. Even when there was an issue with the tool I was hiring, they phoned me in the morning to find out when I was aiming to collect and they made it work for when I wanted to collect. They even took the tool out to the van for me, little things like that go along way. Brilliant service!!!
April 21, 2025
Reply from Brandon Hire Station - Yeovil
Hi Jordan, thank you for your review! We're pleased to hear that you received brilliant service at our Yeovil branch and that the team supported you throughout the hire process. We hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Yeovil
Hi Andrew, thank you for your positive feedback about your recent hire. We're pleased to hear that you found our hire process simple and our team friendly and helpful. Kind regards, the Brandon Hire Station team.
Very good. Quick, easy, knowledgable staff.u
All good. On time. Good communication throughout.
March 27, 2025
Reply from Brandon Hire Station - Yeovil
Hi Geoffrey, thank you for your review. We're delighted to hear that you found our service timely and appreciated the good communication throughout your experience. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Absolutely ridiculous wanted ID and…
Absolutely ridiculous wanted ID and proof of address just to pick up a carpet cleaner. Very over the top and wasted our time
April 17, 2025
Unprompted review
Reply from Brandon Hire Station - Yeovil
Hi Lisa, thank you for your feedback. We apologise for the inconvenience this caused, however we do require two forms of ID to protect ourselves and our customers during each hire. Kind regards, the Brandon Hire Station team.
Great communication
Great communication, super friendly service, if I need anything else I will definitely go back to hire anything I need👍🏼
November 20, 2024
Reply from Brandon Hire Station - Yeovil
Hi Simon, thank you for your 5-star review! We're thrilled to know that you appreciated our communication and friendly service. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Easy to book online for the weekend.
Easy to book online for the weekend.
Reasonable priced.
October 16, 2024
Reply from Brandon Hire Station - Yeovil
Hi Rob, thank you for your 5-star review. We're delighted to hear that you found our online booking process easy and our prices reasonable. Kind regards, the Brandon Hire Station team.
Utterly brilliant
Utterly brilliant! No complaints what so ever. Both online and in the store (Yeovil), they were happy to help to their fullest capabilities.
August 31, 2024
Reply from Brandon Hire Station - Yeovil
Hi John, thank you for your fantastic review! We're delighted to hear that you had such a positive experience both online and at our Yeovil branch. Kind regards, the Brandon Hire Station team.
Was fast good service
Was fast good service, agent was knowledgeable and helped. Great service
July 25, 2024
Reply from Brandon Hire Station - Yeovil
Hi Nicholas, thank you for your 5-star review. We're delighted to hear that you received fast and knowledgeable service from our Yeovil team. Kind regards, the Brandon Hire Station team.
Excellent service
Good delivery and collection. Goods worked and were in good working order. I only booked for one day but they extended for another two days with no quibbles at all. Excellent service.
June 24, 2024
Reply from Brandon Hire Station - Yeovil
Hi Jezza, thank you for your positive feedback about your recent hire. We're pleased to hear that you were impressed with our delivery and collection service and that we could accommodate your extended hire period without any issues. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Yeovil
Good afternoon, thank you for your 5-star review! We're delighted to hear that you found our ordering process easy and appreciated our delivery and collection services. Kind regards, the Brandon Hire Station team.
Prompt courteous delivery and the…
Prompt courteous delivery and the equipment did the job
March 15, 2024
Reply from Brandon Hire Station - Yeovil
Hi Kevin, thank you for your 5-star review. We're pleased to hear that our prompt and courteous delivery met your expectations and that the equipment served its purpose well. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Easy to book online and collection and…
Easy to book online and collection and return were simple too. Will definitely hire again.
January 30, 2024
Reply from Brandon Hire Station - Yeovil
Hi Tricia, thank you for your 5-star review. We're pleased to hear that you found our online booking process easy and that your collection and return experience was simple. We appreciate your feedback and look forward to assisting you with your future hires. Kind regards, the Brandon Hire Station team.
Garden project.
Cement mixer and vibration plate for a garden project. Staff were friendly,helpful and nothing was a problem.
October 16, 2023
Reply from Brandon Hire Station - Yeovil
Hi Claire, thank you for taking the time to share your positive feedback. We're pleased to hear that we could support you with your garden project and that our team offered friendly and helpful service during your hire. Please don't hesitate to get in touch if we can support you again in future. Kind regards, the Brandon Hire Station team.
Reply from Brandon Hire Station - Yeovil
Hi Stuart, thank you for choosing to hire with us. We're glad to hear that you found our prices competitive and had an excellent experience with our team and equipment. Please get in touch if we can help with any tool hire needs in the future. Kind regards, the Brandon Hire Station team.
Great
Easy, fast and super helpful and friendly staff. Always a great option, and can't fault the service.
July 10, 2023
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