Brandthreads Reviews 4

TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

When the parcel arrived it looked like…

When the parcel arrived it looked like it’d been lobbed about. No care in the packaging at all. The clothes themselves felt cheap, nothing like the photos on the site. Sizes were all over the place too – ordered a medium, and it could’ve passed for an XL.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 nightdresses and they were…

Ordered 2 nightdresses and they were huge so sent them back. Paid for RM postage label and got confirmation the item was delivered back. Emailed re refund - silence. Emailed again - silence. Its a fraud. Avoid!!!

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

Ordered two items in different sizes as were unsure on right size. Liked the product but needed to return the one that was the wrong size. Requested to return by email and got confirmation of request which stated would be contacted once request reviewed. 3 days later and no response so sent a second email. 3 days later still no response. Managed to find a phone number so rang and was told the 'right' people were out to lunch and might be back for 2.30pm. Rang again later, no answer.

December 4, 2024
Unprompted review

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