Brandz Reviews 

607
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that their online purchases arrive remarkably quickly and safely, praising the efficient courier service alongside very clear and helpful tracking updates provided throughout the journey. Shoppers consistently express deep satisfaction with the exceptional product quality, great pricing, and the overall friendly and professional support provided by the staff members. However, some people mentioned that order processing and shipping times could occasionally take significantly longer than initially anticipated by buyers. A few other people also felt that certain online product descriptions could be much clearer, which occasionally led to minor sizing or item selection mistakes.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, noting that packages arrive much faster than... See more

Product

Customers had positive experiences with product, often praising high quality items, correct sizing, and fast... See more

Order

Customers consistently note positive experiences with order fulfillment, highlighting fast delivery times,... See more

Service

Consumers find service to be positive, highlighting superb delivery, quick communication, and friendly staff.... See more

Quality

Clients share positive opinions on quality, consistently highlighting high satisfaction with their purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maeshree made me feel like the most important person on this planet when I needed a shoe only their store had and they were 600 plus kilometres away but it reached me in one working day. Absolutely am... See more

Company replied

Rated 5 out of 5 stars

Excellent 👌 Reception Transparency and update On Point 👌The Product I ordered is not Replica unless disclosed 🤝 I would really love to order more! IAM HAPPY WITH MY ORDER AND COURIER SERVICE 👌... See more

Company replied

Rated 5 out of 5 stars

This was honestly the first thing i heard of the store and took the risk, though i was sceptical throughout but they delivered 😫🔥🥰Should have seen the excitement on my face when i got my pargo sms... See more

Company replied

Rated 5 out of 5 stars

Excellent Delivery Service Product is great & right shoe size Thank You BRANDZ....Much Appreciated...Will Shop again some time...THANK YOU FOR THE WONDERFUL SERVICE.

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Jeans Shop
  4. Men's Clothing Store
  5. T-Shirt Store

Written by the company

Leading Branded Footwear and Clothing Fashion Retailers. 👌Branded footwear & clothing 🚛We deliver 🛍️Shop Online or on Whatsapp


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

607 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(607)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got my order after just 1 day and…

I got my order after just 1 day and that was the fastest of all times. The item I bought is exactly how I imagined

January 28, 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 3 out of 5 stars

Delivery taking long compared to…

Delivery taking long compared to competitors.
Just improve that and don't charge delivery fee for orders above certain value as competitors do. Otherwise everything is fine.

February 4, 2026
Brandz logo

Reply from Brandz

Good day

Thank you for the feedback, we will take this into consideration.. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

Receiving my order in time

Receiving my order in time

February 2, 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

It was my first time buying at Brandz

It was my first time buying at Brandz, and I must say my purchase was not only smooth but also delivered speedily. I was lucky to stumble upon a shoe I have been looking for, for quite a while but couldn't really buy because the price was too steep for my pocket. However, Brandz came through with half the original price! Thank you

January 29, 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

All promises kept

All promises kept. Simple as. Thank you.

January 28, 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

Good packaging n fast delivery but…

Good packaging n fast delivery but where is the store🤷‍♂️

January 28, 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Our stores are based in Lower KZN and Eastern Cape.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 2 out of 5 stars

The school pants I ordered was a much…

The school pants I ordered was a much darker grey than the normal school pants and now my son is questioned every time a new teacher sees him with this dark pants... His a head boy at his school so I the line light everyday... Not very impressed

December 29, 2025
Brandz logo

Reply from Brandz

Good day

Thank you for contacting Brandz.

Kindly can you contact us on 0681504961 or via email on info@brandzz.co.za , for us to assist you further.

Kind regards
Online Team

Rated 5 out of 5 stars

The communication was excellent they…

The communication was excellent they solved every query I had and very friendly

December 31, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

Received my parcel quicker then expected

Received my parcel quicker then expected

December 29, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

They are efficient and communicative

They sent me a text on WhatsApp after ordering and communicated where they will be sending my parcel and when it will arrive. Best experience!

December 29, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

Communication was on point

Communication was on point

December 29, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 1 out of 5 stars

Took time to arrive.

Took time to arrive.. ordered on the 22nd of dec and recieved my order on the 6th of Jan

January 6, 2026
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback, we have responded directly to you via WatsApp. From date of order to delivery, we are in line with our 5-10 working days.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

Easy purchase

Easy purchase, quick delivery. Thank you 😊

December 31, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

It's ws very fast

It's ws very fast and the product was same as seen on advert

December 29, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 5 out of 5 stars

They have good communication

They have good communication. And excellent service

December 29, 2025
Brandz logo

Reply from Brandz

Good day

We appreciate your feedback and we are glad our team was able to assist you efficiently, your review is greatly appreciated. We at Brandz strive to provide the best service and quality products.

Thank you for shopping with Brandz.

Kind regards
Online Team

Rated 1 out of 5 stars

Haven't receive my parcel and leaving…

Haven't receive my parcel and leaving the country on Monday morning 😞

December 27, 2025
Brandz logo

Reply from Brandz

Good day

Thank you for contacting Brandz.

We do apologize for the delay. We have replied to your WatsApp message if you can kindly respond.

Kind regards
Online Team

Rated 1 out of 5 stars

I have not received the product I…

I have not received the product I purchased. Your records indicate that it was signed for by someone named Mangcobo; however, I do not know this person. I therefore request clarification on this matter and a full refund.

December 2, 2025
Brandz logo

Reply from Brandz

Good day

Thank you for contacting Brandz.

Kindly can you contact us on 0681504961 or via email on info@brandzz.co.za , for us to assist you further.

Kind regards
Online Team

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