Braun-Clocks - UK Reviews 685

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design and durability. Many appreciate the swift delivery service, finding the ordering process easy and efficient. People frequently mention the good value for money, especially when purchasing items on sale. However, some people were dissatisfied with certain aspects, such as the material feel of some products, which they found to be cheap. There were also occasional issues with noisy clocks and some customers experienced problems with wireless chargers cutting out. A few reviewers also reported difficulties with product visibility in certain lighting conditions and issues with alarm loudness. Additionally, some customers encountered problems with delivery, including parcels not arriving or being left at incorrect locations, and a lack of clear shipping information.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and design of the... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high standard and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Price

Clients share ambiguous opinions on price. While some customers found products to be a good value, an... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a Braun clock (slightly different model - voice control, which was actually a bit annoying) back in the eighties, but someone relieved me of it as they liked it rather too much. I've been... See more

Rated 5 out of 5 stars

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... See more

Rated 5 out of 5 stars

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... See more

Rated 5 out of 5 stars

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pre... See more


Company details

  1. Clock Watch Maker
  2. Watch Manufacturer
  3. Watch Store

About Braun-Clocks - UK

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

685 reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice products

Nice products at a wide range of prices. Some good discounts. My latest purchase was a solar watch with which I am very pleased. Delivery was quick and tracked.

April 29, 2025
Rated 4 out of 5 stars

I'm very happy with the watch

I'm very happy with the watch, but very unhappy with the courier you use - Parcelforce. They didn't leave a note saying that they had tried to deliver. There was no indication where they left the watch. I had to check all the local post offices. Very frustrating.

April 28, 2025
Rated 5 out of 5 stars

I love ny Braun watch

I love ny Braun watch. It’s definitely not my most expensive watch, but is my favorite by far. Function, styling, .. I had a minor technical issue and the repair team at Braun fixed it no charge. I’m happy to have it back and on my wrist daily. Excellent products, excellent customer service.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service with competent and friendly communication. We had a faulty alarm clock to complain about, thanks to the service employee Bhavin the whole process including the refund was quick and reliable.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Fab!

Fab, spent £185 on units that have been delivered to me no problem. Changed my mind, sent everything back got full refund of £185 within a week of sending

April 2, 2025
Rated 3 out of 5 stars

Don’t buy

I can’t get this clock to have the correct year so I sent it back I received a call from Braun to say it was working fine and would return the clock. On receipt I tried again still can’t get the correct year so won’t bother going to charity shop won’t purchase another clock from Braun

February 24, 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback. Upon receiving the clock our engineers thoroughly checked the functionality of the clock and found no issue with setting the calendar. Furthermore it was checked by our QC manager who also confirmed there is no issue with setting the calendar. If you can kindly contact us on below number and we will guide you with setting the clock accordingly.

02082081833
Option 2 - Technical Support

Kind Regards

Rated 2 out of 5 stars

Avoid BN0278, Strap Self Destructs

I purchased the BN0278 automatic watch in 2021 for $600, and after three years of normal wear, the strap developed cracks in several places, until it eventually fell off of my wrist. Each replacement strap is around $85 after shipping and there are no aftermarket alternatives. Despite the aesthetic beauty, I cannot recommend this watch.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Small Braun Alarm Clock - Exactly what I wanted

The Braun web site was easy to use. The clock was delivered within tge specified time and was well packaged.
The product itself is well made and simple to use with a clear display - exactly what I wanted.
I like the way the alarm sound is very quiet to start with so it doesn’t disturb my partner.
I would definitely recommend the product.

March 5, 2025
Rated 5 out of 5 stars

Bhavin is the absolute man

Bhavin is the absolute man. Give this guy a raise for real. He made everything so simple, and really made my life better. I cherish this soul on earth and you should too.
Best,

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased Braun BC24

Purchased Braun BC24. Absolutely worthless. In a dark room you cannot see the display unless you turn the bezel to turn on the backlight and then is it barely visible. What good is a clock you cannot see? I would give this zero stars if possible. I cannot get a refund unless I pay for the postage to return. Not worth the cost or effort.

February 13, 2025
Unprompted review
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback and sorry that you found the clock to be not suitable for your needs. Please request to email our support team on technical@braun-clocks.com who will provide support to resolve this issue accordingly.

Rated 5 out of 5 stars

Most beautiful braun clock

Most beautiful braun clock, i liked it because is unique. Very fast service to mew zealand. Pity the transport cost so much, more than the cost of the clock but i had to have it!

January 31, 2025

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