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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the excellent quality of the vintage bags, which often arrive in conditions matching or exceeding their online descriptions. Many consumers appreciate the unique and rare selection available, noting that their purchases are exactly as pictured and often exceed expectations in person. The staff is frequently commended for being professional, friendly, and helpful, providing excellent service and support throughout the purchasing process. Reviewers also frequently mention the fast and efficient delivery service, with many receiving their items quickly and securely packaged. However, some customers expressed a desire for more detailed information regarding the authentication process or the vintage year of the bags, feeling that this information could enhance trust and transparency.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the wide and unique... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent condition of... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being friendly,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers consistently praise the super fast... See more

Based on these reviews

Rated 5 out of 5 stars

i’ve officially ordered 3 bags from this site and i can honestly say they are the best vintage quality than other vintage bags i’ve bought myself from other sites. all of which with very minimal stain... See more

Rated 5 out of 5 stars

great selecion of bags. prices are excellent and condition of bags and authenticity is accurate. I have made several purchases and have been very happy. love eveything I have purchased. Only bad thin... See more

Rated 5 out of 5 stars

I’ve bought a few bags from break archive and all have been exactly as pictured. I usually compare prices before buying and they either have the most competitive price, or I can’t even find the bag el... See more

Rated 5 out of 5 stars

Bought two bags from break archive and absolutely love them! They are priced competitively and come with authenticity certificates. They have a great collection of preloved bags, and unique pieces tha... See more


4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect conditions

I loved my experience purchasing from Break Archive. The order arrived the next day in perfect conditions! I really recommend it.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

I <3 BREAK ARCHIVE

Love! I was having issues with the shipping company but the BA team was helpful in answering questions and looking into the case for me. I’ve had my eyes on this bag for a while now and absolutely love the condition and care in which it was packaged. It’s tricky when buying vintage because you’re not sure what sites to trust or which sell legit/authentic items but if you’re hesitant, checkout neowwww - you won’t regret it. Definitely buying her a sister soon!!

March 13, 2025
Unprompted review
Rated 4 out of 5 stars

loved the selection

loved the selection, shipping was fairly quick. be prepared for the dutiex/taxes, i wasn't :(

overall love my bag

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Have made 3 purchases with BTA

Have made 3 purchases with BTA, always have been a very smooth experience. Every purchase has come well packaged and with follow up contact details. I’ve tried a few luxury vintage second venders and BTA has always been the best so far. Delivery is always super fast too and with DHL which is always a plus!

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Beware all handbag lovers !!

The "Kate Morley investigates" article in the Saturday Telegraph (15/02/2025) makes for very interesting reading. Beware all you handbag lovers !!

February 15, 2025
Unprompted review
Breakarchive logo

Reply from Breakarchive

Dear Peter,

Thank you for taking the time to leave your review however after checking our records we can confirm you have had no actual experience with our company.

Nevertheless, I hope taking the time out of your day to write this gave you some satisfaction.

Wishing you all the best,
Gabriel

Rated 5 out of 5 stars

The best purchase ever

I purchased a vintage chanel bag and have never been more obsessed with an item in my whole entire life. Everything from packaging and delivery from Break Archive was immaculate. I’ve recommended them to all my girlies that love a vintage designer bag !!

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Bought my dream bag

Had this Fendi Mother of Pearl Bag in Green saved on my Pinterest for years and when I saw that Break Archive had it I immediately messaged them to save it for me. They replied so quick and were so nice and professional and had agreed to save it for me until I was back in London to pick it up from their pop-up. I had such a lovely and positive interaction with all the staff they were all super kind and helpful. I had also previously tried to purchase this bag from others and the price was unreasonable and Break Archive were the only ones to offer this bag at an amazing price whilst the bag was still in perfect condition. Overall I would recommend anyone to buy from them because they have the best prices, most respectful and helpful staff, and the coolest bag selections!!!

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend this place

Bought two bags, came in the same condition as it was described on site. Everything was perfect. You can't find a better place to buy a vintage bag.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Just bought my new designer bag from…

Just bought my new designer bag from Gabriel and started saving money for another one! I love Break Archive as the customer service is incredibly kind as well as Gabriel provides everyone with his amazing expertise. He helped me to choose the right bag for my needs and sourced it in the colour that I always dreamed about!

February 16, 2025
Unprompted review
Breakarchive logo

Reply from Breakarchive

Dear Victoria, Thank you for sharing your experience. It was a pleasure assisting you with finding your dream piece. We hope to see you back soon 💚

Rated 5 out of 5 stars

Recommend!

I’ve purchased two bags from them and they both came in the condition it showed on the site. They offer a discount code after you buy a product towards your next purchase and overall don’t have any complaints about the items or my experience shopping with them.

December 15, 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Thank you for your purchase, we are so happy to hear that you had a great experience with us!

Rated 5 out of 5 stars

My First Purchase.

Very happy with my first purchase with Breakarchive. Bag is as described, excellent condition considering the age, very well packaged and super fast delivery from across the other side of the world. Thank you Breakarchive 💕.

October 29, 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Thank YOU <3

Rated 5 out of 5 stars

Amazing service

Amazing service, super fast delivery & my vintage designer bag is so beautiful! Thank you so much , Alisha Gleaves :)

October 16, 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Hello Alisha. Thank you for your kind words they are very much appreciated!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Extremely fast delivery, great packaging, excellent condition for vintage. Very happy with my purchase and would definitely buy from Break Archive again. I love my new Fendi

September 27, 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Hello Nadine! Thank you for your review, I am so happy to hear that you love your Fendi bag! Hope to see you back soon.

Rated 2 out of 5 stars

Not trustworthy

Had a bad experience with break.archive. Bought a Fendi baguette and when it arrived the embroidery was very very damaged - looked like it had been cut. I let them know it did not look like the pictures on the website which showed it in perfect condition and they told me that I should've known it was damaged by the pictures on Instagram. I don't have instagram - I know about break.archive and this bag because my fiancee asked for the bag as a present. It seems mad to say that pictures on social media mean that I should’ve known the bag was more damaged than the e-comm pictures show - why isn't your point of sale trustworthy???
Then they came back and said that actually the reason the bag was damaged was because an error in thier inventory system... Don't understand that but really unprofessional to blame your clients for not looking at the right photos and then saying actually it's a system error. Take accountability from the off.
Eventually they offered me £200 which I took so can't fault them on that but just felt so let down by the experience..

May 22, 2024
Unprompted review
Breakarchive logo

Reply from Breakarchive

Hi Toby, Thank you for sharing your experience. I completely understand your dissatisfaction with this experience. Please rest assured that we have ensured something like this is not repeated. We hope you enjoy your purchase.

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