Breakaway Experiences Reviews 

231
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I was sold an experience to a company that's out of business. Was unable to get a response from email or phone (during stated open hours).

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Rated 1 out of 5 stars

THE WORST EXPERIENCE I WAS GIFTED THE 20 LAPS AT THE HOUSTON MOTORSPORT PARK. THEY DIDN'T HAVE ANY INSTRYCTORS SCHEDULED FOR THE LAST 5 MONTHS IN 2023. I CALLED WAS TOLD I WOULD GET A NEW CERTIFICATE... See more

Rated 5 out of 5 stars

Great ideas for gifts, purchased the 737 simulator for a 65th birthday gift for a friend in Toronto. We live in Vancouver and loved the fact we could have an email sent on his birthday with no wonder... See more

Rated 3 out of 5 stars

The overall mystery itself was clever and the clues interesting and a providing a challenge and could be a 5 star event. Reasons for giving only 3 stars are related to the initial instructions, b... See more

Company details

  1. Online Marketplace

About Breakaway Experiences

Information provided by various external sources

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Great Experiences = Great Gifts

Breakaway Experiences for exciting and unique experience gifts across Canada and the USA. From rejuvenating spa packages and unique food tours to the more adventurous experiences like stock car racing, flying lessons and jet skiing, Breakaway Experiences has embraced the ever-growing popularity of "once-in-a-lifetime" and "bucket list" experiences. The best gifts—the most memorable ones—are those they might never buy for themselves but daydream of doing.



Canada
USA

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3.2

Average

TrustScore 3 out of 5

231 reviews

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3.2

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(231)

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Rated 1 out of 5 stars

Why on earth do you have to commit to paying before you can book?

It is insane that I am required to commit to paying for an experience that is nonrefundable BEFORE I can even book the session. What if someone doesn't have a flexible schedule and there are no bookings available for when they're in town? I'm only doing this because I had a gift card to use, but I'm pretty confident I'll never use Breakaway Experiences again.

August 23, 2021
Rated 5 out of 5 stars

Using the Breakaway Experiences site is…

Using the Breakaway Experiences site is so easy and completely reliable. The gift experiences I have purchased worked out beautifully for the recipients who found the booking process (and even the exchange process) fast and straight-forward. This is a great way to try new things or provide someone with a fun and exciting adventure. There are so many wonderful choices available.

August 18, 2021
Rated 5 out of 5 stars

I would never even have heard of many…

I would never even have heard of many of these experiences if I had not been gifted a breakaway experience!
Easy to redeem ( when I ran into a snag they answered promptly and helpfully) and user friendly.
A good service overall.

August 17, 2021
Rated 5 out of 5 stars

Amber

Amber, our captain, was terrific. She was knowledgeable about all the typical sight-seeing components of our tour, but also super knowledgeable about explaining the biology and geography we were seeing as well, including the environmental issues impacting the region. I loved that.

It was rather marvelous to be out there in the rain, at a time when not everyone in the world was competing to be on the water. A real endorphin rush.

August 17, 2021
Rated 3 out of 5 stars

It was not worth the price

The process of getting to the correct location was not easy. Too many things going on at the same time and no signs to tell you where to go. The experience itself was great but too short for the $.

August 9, 2021
Rated 5 out of 5 stars

Cost effective

When I first saw this website I was little skeptical because I have never heard about this before, and finally I purchased an experience certificate and I am very happy. The cost was low when I compared with the actual website of the company for which I am looking for. The customer service was awsome. They are very supportive all the time.

July 28, 2021
Rated 5 out of 5 stars

Intro to Kayaking - Crescent Beach

I have never kayaked before and Jada was the Best Instructor I could have imagined. She provide excellent instruction, adjusted to my requirements and provided a friendly atmosphere. I would recommend this tour, not only for the inexperienced, because the instructors adjusts to your level. Additional benefits include touring new places, learning new things, and having company on the journey.

July 26, 2021
Rated 1 out of 5 stars

all they do is take your money

all they do is take your money. You have to 1) somehow confirm your reservation 2) call or try to email the venue to make a time and date for your "experience". good luck trying to contact, and good luck trying to reserve in a timely manner.

July 25, 2021
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Reply from Breakaway Experiences

We sorry that you did not have a good experience. We have followed up with the experience provider you contacted on the day you activated your experience and confirmed the date you desired was not available. A Breakaway Experiences customer service representative has reach out to you as soon as they saw your review here. We hope they were to resolve your concerns. Please reach out to use by phone or email should you have any further concerns and we will respond quickly.

Rated 1 out of 5 stars

I just wanted to book a balloon flight…

I just wanted to book a balloon flight in Saskatoon for the middle of July. I was not able to contact them directly and had to go through Breakaway Experiences. I did not, nor did I want, a gift card and I wasn't able to check if there were flights available for when I was going to be there. I was given an Experience number and an order number as well as a gift card code, but when I go to book the flight it asks for a Voucher ID and an authorization Code. It wasn't until I spent quite some time calling Sundance through a number of dropped calls, the we figured out that the vouchers were never sent

July 2, 2021
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Reply from Breakaway Experiences

We are sorry to hear you did not have a great experience. Hopefully your concerns were resolved by our customer service team and you had an enjoyable hot air balloon flight.

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