breakdance.com Reviews 86

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The website and user experience are frequently described as fast, powerful, and easy to use, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth functionality of the product. However, some customers also noted dissatisfaction with customer support, mentioning slow replies or unresolved bugs. A few people felt that the support team's approach to issues was unhelpful, particularly regarding bug fixes, which they felt were sometimes treated as feature requests rather than immediate problems.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Website

Customers consistently note positive experiences with website building. Many reviewers praise the builder as... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the support team for being fast,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, speed, and powerful... See more

Product

Consumers express strong satisfaction with the product, often choosing it over competitors. Many reviewers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I switched from years of working with Undsgn Wordpress Template to Breakdance as I needed more speed, clarity and freedom building the next websites for my company. And I wanted a system that is not b... See more

Rated 5 out of 5 stars

Breakdance has been a game changer for me. I have been building websites for over 20 years, initially handcoding in html and css, but as things got more complex (responsive design, more feature packed... See more

Rated 5 out of 5 stars

I retired after a forty-eight year career as a software developer. In the early days of my career, a few of the big companies had prompt, effective, knowledgeable support. They could usually offer a... See more

Rated 5 out of 5 stars

Breakdance is the best page builder in the universe. It’s fast, powerful, and incredibly easy to use. Design freedom feels limitless, with every detail under control. Websites built with Breakdanc... See more


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

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Rated 5 out of 5 stars

udate and test versions

got response within 24 hours.
I got somehow confused as I have 2 sites with breakdance installed. on one I tested the beta (I was curious) and forgot that when coming back to the other site.
learned that automatic update of breakdance does not include update to test versions (which is somehow logic, but, same as in life, here also wish and imagination often prime reasoning).

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

The Breakdance Builder visual builder…

The Breakdance Builder visual builder is a tool that not only allows you to build very professional websites, but also very quickly.

The technical support, although not responding within the day (I imagine due to the long list of requests), does so efficiently.

Waiting for version 2.0, which is coming soon...

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

New unlimited license, and upgrading current single license

Was gonna upgrade my license towards the unlimited license for small period of time available rn. So I ordered it quickly as possible, after the fact I bought a new license key and cancelled my single license.. I found out I could have simply upgraded my license key, which was not clear from the pricing page it self.

But is was noted on the portal side with a prety easily gud to understand text. The diff in price was 2x the ammount so I asked if I could refund my just newly bought license key, and upgrade my actual single license so the payment installment for the upgrade was a smaller ammount :).

Thas was all fine and, Breakdance support was very vast supporting me and getting me sorted out and getting back the refund.

May 27, 2024
Unprompted review
Rated 4 out of 5 stars

Awesome support!

Still quite new to Breakdance but one thing I can say is the support has been awesome! Documentation could be better but so far, it has been helpful and my experience with lodging a ticket has been smooth. Thanks Kevin for pointing me to the right direction when I was troubleshooting my issue!

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent website builder

Excellent company. Both the capability of the product and customer-service are fantastic. Tried many web builder alternatives before finally settling on Breakdance which is miles ahead of many of its competitors.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Breakdance is a fantastic tool for…

Breakdance is a fantastic tool for those of us who are novice web designers. It's essentially a dumbed down version of Oxygen, it's not as feature rich, but it is REALLY easy to use.
Even me, who has never made, or studied web design before has been able to make quite good looking websites very easily with little to no tutorials, or guides.
Highly recommended for beginners, or those who want a quick and easy user friendly UI to make websites from using blocks.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

Buggy and very slow tech support

Buggy and very slow tech support. I was an oxygen user for years and switched to Breakdance.

The price is really expensive at $199 per year. I wouldn't mind paying if there were fewer bugs and a better tech support team.

It often takes up to a week to get a reply, even if the bug affects the main functionality of the site. Some of us need our websites to make a living and can't afford to have a dysfunctional website for days.

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

Oxygen plugin rebranded to mimic Elementor

This is Oxygen plugin rebranded to be an Elementor competitor, but sadly there is no support for the product. Been waiting 5 days for an answer to a support ticket on a simple technical question. The same issues that Oxygen has, so does Breakdance. Poor support. Offloading support to a tightly controlled 'community' and no reply to email support requests. Can't embed code blocks without breaking the page. etc... Regret purchasing the pro version of Oxygen and Breakdance.

Pros: Good builder. Very clean code and fast out of the box for what it allows you to build.

Cons: No support. Easy to break.

July 24, 2023
Unprompted review
Rated 1 out of 5 stars

Louis and the breakdance team bans you…

Louis and the breakdance team bans you for no reason at all, you really cannot purchase this software, not if you plan to have any kind of support from the community.

I made a post about support for a bug, i had 3 smilies and get permanent banned for it, thats all it took, and got called unprofessional by the breakdance team for it.

I supported them on other ventures they had like oxygen with lifetime license.

They sit and ban and unban people, making recordings and having a joke about it, if your a company and need community assistance, your nothing to them, customer or not.

Im done with this company.

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

Don't trust their marketing ads

They decided to abandon the previously marketed oxygen builder with lifetime license to create this new one with yearly licenses. Normally they would extend their original product and not create a new one.

We all know what that means.

Trust for this company has dropped below 0 as in probably a couple of years the breakdance builder will be overtaken by something else to extort more money.

Also the drop in price on oxygen builder seems to reflect this.

October 18, 2022
Unprompted review
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