Exceptional service from start to finish. Easily one of best retailers I've ever dealt with. Long story short, they helped me acquire a pedal that was out of stock everywhere else I'd tried. T... See more
Company replied
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The price was very fair, shipping was fast, and everything arrived well packed. The pedal showed up in perfect condition and exactly as described. It’s refreshing to deal with a company that’s effi... See more
Company replied
BTM have so far supplied 3 grail pedals to me (1312, HP-2 and KTR), all made in the USA and really hard to come by in the UK. I have never been overcharged by BTM for a rare pedal, like resellers... See more
Company replied
I had my eye on a limited edition pedal for a while and found it on Break the Machine £100 cheaper than everyone else was selling it for. So I bit the bullet and ordered it. The pedal arrived in good... See more
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Company details
Written by the company
Break the Machine is a UK based, family run, independent company selling guitar effects pedals, synths and accessories. Since our D.O.B in 2017, we have always had the same idea: supply the best, most unusual, hard to find and often ridiculously fabulous gear you always knew you needed. We pride ourselves in customer service, respect for our suppliers, always giving a fair price and above all we are humans who answer the phone and reply to emails. We are 100% convinced that by owning a musical instrument and plugging it into one of the guitar fx pedals we sell, or maybe using the synths and accessories we offer, the world beyond your front door will become a better place. Our promise to you: – We will never lie to you. – We will always be fair and reasonable. – We never ask our staff to wear a suit or a tie (or both). – We will always Break the Machine :-) You can find us at www.breakthemachine.co.uk
Contact info
Holmbridge, HD9 2QW, Holmfirth, United Kingdom
- 08446933372
- connect@breakthemachine.co.uk
- breakthemachine.co.uk
4.9
Excellent
70 reviews
Asks customers to review
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A family business specialising in unique pedals. Ace!
A fantastic range of pedals and accessories and the best knowledge and customer service. What's more, when you go with Break the Machine, you're supporting a proper family business who truly care about their customers. Oh, and they always do their bit for the environment by using recycled and recyclable packaging, top marks all round!
January 18, 2022
Unprompted review
Reply from Break the Machine Ltd
Awesome. Thank you for this, you are splendid human beings.
Fantastic range of pedals and super…
Fantastic range of pedals and super helpful if you have any questions. Also super quick postage!
January 7, 2022
Unprompted review
Reply from Break the Machine Ltd
Thank you very much, you are a wonderful human.
Great Service
Good Pricing, Quick, Efficient and Personable Service - and Andy really knows his stuff!
January 3, 2022
Unprompted review
Reply from Break the Machine Ltd
Thank you so much for this review; without customers like you we don't exist. Happy NY!
If you want want interestingly cool…
If you want want interestingly cool pedals from small boutique builders from around the world there is no better source than BTM in the EU/UK.
December 11, 2021
Unprompted review
Reply from Break the Machine Ltd
Thank you so much for taking time to write this. Awesomeness. Without folks like you we have we no business, so much love and respect to you.
Fantastic site, fast delivery, friendly service!
I have bought many pedals from Break The Machine and have always experienced great customer service and super fast delivery. One of my favourite places to shop!
December 9, 2021
Unprompted review
Reply from Break the Machine Ltd
Thank you so much for this, you're a star!
Had a few bits from BTM....
Had a few bits from BTM now. Always great service, great communication.
Was lucky enough to snag a KTR pre chip swap.
December 9, 2021
Unprompted review
Reply from Break the Machine Ltd
Too kind, thanks for taking the time to review us :-)
I have bought quite a few pedals from…
I have bought quite a few pedals from Break the Machine and they have always provided a outstanding service. They have even gone above and beyond when they knew I wanted a certain pedal. I can’t recommend them enough
December 9, 2021
Unprompted review
Reply from Break the Machine Ltd
Thank you so much for this review....you are ace supreme!
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