AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more
Company replied
Ordered it on 26th March. And its 15th April today and still no parcel from them. No customer care number available to contact. UPDATE: Got my parcel one month later. But it actually works as... See more
Company replied
I am very happy with the Breathelio product. I decided to quit smoking, but I needed something to keep my hands busy during evenings or stressful moments. The product completely meets my expectation... See more
Company replied
I love this item. I had the original but the new one has made lio the best product in the market hands down. Maintaining the wood outer is aesthetically better than metal but the metal inside mainta... See more
Company replied
At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!
U.A.E.
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m attempting to quit cigarettes, vapes and cannabis and I am FLOORED with the lio I never anticipated quitting could be so easy you guys are a MIRACLE
50 days of non smoking after 33 years of smoking.
Easy to order and great communication. It helped me quit vaping after having done so for 8 years and now I enjoy occasionally using the breathelio instead of being constantly addicted to nicotine - nothing else worked but this has been by far the most effective option I have found and significantly better than similar competitor devices.
While I haven't completely quit yet, I am seeing some progress. I am confident that I will be able to quit completely after a short time. I am pleasantly suprised with how this is helping me cut down to be able to stop.

Reply from Breathelio
I think I was ready to quit (25 years smoking, then 8 more vaping), so Breathelio was the "final nudge".
I still use it a lot (the move I mean) with a pleasant flavor in the mouth (like having a breath mint).
Get it!
Seeing alot of baseless negative reviews on here that wanted to address :
Shipping concerns - This is fairly situational but i got mine delivered in three days which was perfect and exactly on time as promised. Seems like some people are not as fortunate.
Lack of Taste and Design : I dont understand this one, this is a device that is designed to help you quit smoking, not just replace it with an alternative, therefore did you actually expect it to be a replica of a chemical based electric pen that emits smoke? Some people are actually dumb, yes your sucking on wood, yes its not as strong as a vape, but i dont see them advertising it as anything different , in fact in all the adverts they make it cery clear as to what you will be receiving, nothibg misleading whatsoever, most definitely NOT a scam,
Now my concerns and experiences :
Overall when i first got it i was extremely happy with the results, as a nicotine pouch and vape user, i have not touched either since getting my hands on the item, flavors are good, mint cold turkey ,cinammon spice orange are standouts, i am surprised how i have never tasted a vape with a similar taste as the orange core because that would sellout pretty easily, the mango one is straight ass though and there is one more i have not tried yet, so out of the 6 flavors, 4/6 were actually very good with one left un reviewed.
However my main concern and this is a very very serious issue that needs to be addressed. WHAT ARE IN THESE CORES? Since the past teo days im having some very bad chest palpitations and my lungs feel extremely painful when i take long breaths, is this device actually safe? What is the ingredient list because all i see online is “100% natural ingredients” with no explanation as to what we are inhaling??? This is extremely serious concern that needs to be addressed and talked about, is anyone else having issues with this?
I have made steps in the order: cigarettes-vape 20mg nicotine-vape 15mg-vape 10mg-vape 5mg-LIO and it worked like a charm! The fruit based Lio wasn't what I expected and Lio gave me new mint ones immediately (and more than needed) so I am very happy with the customer service too. And let me say, I am 4 weeks in it and haven't touched my vape once. I even went to a festival and didn't once thought about the vape. I mean, really really great stuff! I am so happy so thank you so much! You guys should get more credits at the health department for making it easier to quit.

Reply from Breathelio
do not recommend and seeing the reviews on moneyback guarantee won't be sending back just binning. How can you sell a device so expensive and the cores dont fit. How as a company do they get away with this, and also the company shouldn't reply aswell, I just say avoid dont buy , much cheaper brands out there and this is shipped from Netherlands rather get a UK based provider.

Reply from Breathelio
I can understand the idea of it but having tried the “cold turkey” flavor and now using the mango and berry flavours, the lack of taste and same feeling on your thought is very noticeable.
I wouldn’t mind so much and just get more cold turkey if the cores weren’t about £7 a pack.
I feel like a lot of the these other flavours need something like peppercorn to give the same “Hit” as the “cold Turkey” but not very impressed with the cores as of yet

Reply from Breathelio
I've only been using this for 2 days but I can honestly say that it is so great and I love using it. The only flavour I've tried so far is the "oh my orange", I love how the flavour starts off quite strong then slowly fades the more you use it. I find this company to be quite good as there is so much information on their website and navigating the site is easy too. I'm also quite surprised at how fast the parcel got to me after ordering.

Reply from Breathelio
I haven't tried it as of yet

Reply from Breathelio
Got it for my mum to stop smoking fingers🤞 it works

Reply from Breathelio
Very disappointing experience.
Due to a minor typo in the door number, I never received my parcel — despite repeatedly contacting both the company and the courier to correct the address. My requests were ignored, and customer service failed to respond. As it stands, I have neither the parcel nor a refund. I would not recommend this company and will be escalating the matter to relevant regulatory body.

Reply from Breathelio
Cravings havnt been too bad. Delighted I now no longer vape.

Reply from Breathelio
I like the concept and see a bright future for this product

Reply from Breathelio
The simplicity in the product yet the fact that it does the job, the relief feeling of not smoking but yet satisfying the urge
I have been vaping for 3 years. I thought it was time to quit so I tried the breathelio kit. I was unsure at first but it immediately worked for me. Replacing my vape with the breath lio kit so I can still have that motion of vaping but without all the harmful things

Reply from Breathelio
Honestly don’t even bother. The delivery arrived with bits missing, I would be annoyed but the actual thing is not worth using, you’d be better off sucking through a straw. For the amount they charge as well it’s ridiculous. Do not bother.

Reply from Breathelio
Prompt delivery.
I find the menthol flavours most effective/satisfying.

Reply from Breathelio
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.