AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more
Company replied
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AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more
Company replied
Ordered it on 26th March. And its 15th April today and still no parcel from them. No customer care number available to contact. UPDATE: Got my parcel one month later. But it actually works as... See more
Company replied
I am very happy with the Breathelio product. I decided to quit smoking, but I needed something to keep my hands busy during evenings or stressful moments. The product completely meets my expectation... See more
Company replied
I love this item. I had the original but the new one has made lio the best product in the market hands down. Maintaining the wood outer is aesthetically better than metal but the metal inside mainta... See more
Company replied
At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!
U.A.E.
Replied to 88% of negative reviews
Typically replies within 1 week
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Reply from Breathelio
Without Lio i wouldnt have been able to get my blood pressure down and come off some of my tablets. Its become a permanent part of my things i dont leave home without

Reply from Breathelio
I would avoid this company at all costs! They are not interested in replying to emails or resolving issues, happy to market themselves and continue to post on social media, but ignore emails, DM's etc.
My original order was placed at the beginning of August, i recieved the wrong order, emails were ignored when i followed up it took weeks to respond and i asked for a refund.
I was told my refund had been 'processed' and to expect it in 'a few days' this was on the 19th August, i followed up the week later to be told it was still under process and hasn't yet been actioned. A few emails i have sent since have been unanswered, seems they only are interested in bringing in money from marketing campaigns and not on dealing with customers who have already paid. This has been going on now for more than 1 month

Reply from Breathelio
What can i say - i try so many things in my life, but Lio really help me. So happy to stop smoking!!!

Reply from Breathelio
Lio is truely a revolutionary product! If you’ve been looking for a way out, this is it!

Reply from Breathelio
I’ve found this to be nothing more than a very expensive piece of hollow wood. The cores are virtually tasteless leaving it to be nothing more than a hollow piece of wood that you suck through. I paid £45.00 for this hollow piece of wood too!!
I would be very grateful if anyone can recommend another device that helps with quitting vapes please so I don’t buy another piece of useless garbage again. I’m desperate to find something worth trying 🙏

Reply from Breathelio
The item was fine and as described but I didn’t enjoy using it. After 30 days of trying it it hadn't worked, so I requested a refund as per their terms and conditions. On their website it states they will refund customers after 30 days with "no questions asked," however I had to email back and forth with their customer service to explain what was wrong with the product and why I wanted a refund. They finally agreed to refund me, but I was forced to pay the return costs which was £9 due to the company being based in the Netherlands. This was not covered by the company, so my refund was essentially cut from £34 to £25 for a product I didn't want. When the refund arrived nearly a month later, I only received £32.86, so they didn't even pay me back the full amount.

Reply from Breathelio
I am on the procedure of leaving smokes and Lio helps me on that way and hopefully will help more in the future as I am determined to quit smoking for good.

Reply from Breathelio
I like the idea of a completely natural item with a very good cause.
I personally am using in pursuit of quitting the bad habit of smoking.
I hope that they work on a longer lasting cores though.

Reply from Breathelio
I originally ordered a starter kit with a 6-pack of cores; three were completely dry and lasted less than an hour with zero flavour. After reporting it, they only sent a 2-pack as a replacement, not the 3 that were useless. To make matters worse, I placed a separate order for an 8-pack of cores, but they only sent 6. I suspect this shortfall was deliberate to offset the replacement they had to send me. When I complained about being two packs short, their only solution was a pathetic 25% off discount code for a future order— I already have 20% off code due to my repeat orders. The whole experience feels calculated and scam-like. I've learned my lesson and will be buying blank cores from Temu and using edible oils to make my own cores; it's cheaper and more reliable than this company. Avoid.

Reply from Breathelio
I brought the BreathLio in walnut wood. It's very pretty and feels good in my hand, mouth and as a daily habit. Because I am a long term smoker it's important for me, that the mouth-feel and breathing experience is the same as with cigarettes. And it is the same! I am truly amazed how they constructed this little piece and how it is able to outsmart my brain. Would definitely buy it again!!

Reply from Breathelio
I was expecting really a lot , but I couldn’t stay not even 1 days smoking only breathelio , I tried the strongest filter flavour and they didn’t give that satisfaction I saw in all the reviews , I’m expecting the fully refund .

Reply from Breathelio
The delivery is not on time . It's not just for me but for my friend also . We both ordered but it's not yet delivered . They don't give any response on when it will reach or be delivered . They don't provide a contact number to track the status or raise the complaint .they hide the comments on Facebook and insta too

Reply from Breathelio
Really amazing love it and have recommended to 2 friends

Reply from Breathelio
Very satisfied. The shipment was not delivered first time due to address error and the company sent it again on their own expense. Thank you very much

Reply from Breathelio
Killer of a product, expected the steel/wood will be better quality. But it does the trick as it should!

Reply from Breathelio
Good communication and responds to queries fast. So far the product is working for me.
Want to just update. Once I gave a good review their customer service is gone bad. No communication and ordered 5 days ago and no tracking number and no response from customer service.

Reply from Breathelio
I collaborated with BreatheLio as an affiliate and actively promoted their brand in good faith. I put in my time and effort, generated results, and even received a partial payout. However, when it came to clearing the remaining payment, they introduced a new rule (UTM link tracking) that was never mentioned in their earlier policies or documentation.
It feels unfair that after my campaigns were completed, they decided to change the conditions and refused to release the rest of my commission. This is extremely disappointing and leaves a negative impression of how they treat affiliates.
I genuinely enjoyed working with the brand and even recommended it to others, but this experience has forced me to reconsider. Transparency and fairness should be the foundation of any affiliate partnership, and unfortunately, I didn’t experience that here.

Reply from Breathelio
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