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See what reviewers are saying

Rated 5 out of 5 stars

excellent customer service from Tony who helped me set everything with such ease and made the experience no stress at all. definately recommend.

Company replied

Rated 5 out of 5 stars

Fabulous company to deal with ,super helpful and always ring you back when they say they will. Larger companies should take note of the brilliant customer service offered by Tony and all at Breath... See more

Company replied

Rated 5 out of 5 stars

Great company and excellent customer service especially from the sales manager Carl 👍, he kept me informed about my application and it was passed and device sent within 48 hours 👍 😀... Only down... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Matthew. He’s really responsive and deals with any questions quickly and efficiently. He ensures our systems are always up to date, we don’t have to worry about any long drawn o... See more

Company replied

Company details

  1. Card Processing Service
  2. Non-Bank Financial Service
  3. Payment Service

About Breathe Payments

Written by the company

Null

Breathe is an ethical card payments company putting its customers first.

We aim to help small businesses get a better deal and offer the following selection of products:

EPOS & Till Systems
All-in-One EPOS Card Machines
Online Ordering Systems
Online Payments
Low Cost Card Machines

We provide face to face & online card payment solutions - Card machines, epos card machines, epos software & hardware, Online ordering systems and website payments.

We focus on new technology innovative products to ensure you get card payment solutions to help you run your business.

With outstanding customer service & low prices our aim is to see you grow as we grow. We're not a big corporate, but have reliable & secure products to suit most businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very reliable service ..great…

Very reliable service ..great product..has given me.no trouble.whatsoever..i have 2 of these card machines.now

August 11, 2022
Breathe Payments logo

Reply from Breathe Payments

Thanks Peter, much appreciated & glad you like the new card machines

Rated 5 out of 5 stars

Very good machine to use

Very good machine to use
Easy and smart
Costumer service is brilliant
Highly recommended

July 19, 2022
Unprompted review
Breathe Payments logo

Reply from Breathe Payments

Thanks for the kind words, great to hear!

Rated 5 out of 5 stars

Awesome company

Great company and excellent customer service especially from the sales manager Carl 👍, he kept me informed about my application and it was passed and device sent within 48 hours 👍 😀...
Only down side is their courier service doesn't deliver until 8pm at nyte and my business is usually closed by 5.30pm.
But except for that great 👍....

June 21, 2022
Breathe Payments logo

Reply from Breathe Payments

Thanks for the kind words and the feedback regarding our delivery partners.

Rated 5 out of 5 stars

Excellent

Excellent Service and product best I've used

April 4, 2022
Breathe Payments logo

Reply from Breathe Payments

Many thanks, we really appreciate the feedback!

Rated 5 out of 5 stars

Excellent service from Jamie and his…

Excellent service from Jamie and his team - they always respond quickly to any query and are there to support you through the process.

We now have an EPOS system that is faster, more reliable and more cost effective than our old system. We can handle a higher volume of transactions, reducing customer wait times and improving service.

August 25, 2021
Unprompted review
Breathe Payments logo

Reply from Breathe Payments

Thanks Ben. Much appreciated & glad you like the new Poynt machine

Rated 5 out of 5 stars

Great service...

Great service and has added a whole new dimension to the way our business operates and sells services. Thanks you!

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Spoke to me like a real person. The service was the best. Not too pushy and very helpful.

April 3, 2020
Unprompted review
Rated 4 out of 5 stars

Good companies are determined by how they resolve issuses

I wrote a harsh review here and emailed similar. The next day the company's owner rang personally to promise resolution of matters and several members of the team followed through over the next few days to ensure matters were eventually sorted. There were issues. They did fail on the first two days after initial contact prompting my harsh review. It did take longer than it should. Once the owner knew they put actions in place and gave ongoing updates to get things resolved.

I have deleted my negative review and it is good to see a company that bothers and cares to act to get things resolved. We all make mistakes. It should have been resolved quicker but once management was aware they sorted matters.

Well done, I was going to cancel my contract. Now I will remain.

December 17, 2019
Unprompted review
Breathe Payments logo

Reply from Breathe Payments

Hi David. Good to talk to you this week and once again apologies for the oversight. We don't get a lot of negative reviews, but I guess it's a good way to improve what we do, so thanks for the feedback. Your issue has now been resolved and action taken to improve how we work. Everything should work fine now and the customer support team have made changes to improve response times. All the best. Breathe Payments

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