Breather Office Spaces Reviews 295

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

They are such a scam, I lost all my credits which I've accumulate since 2017. Their only explanation was that it was a change within the company. They should be sued for not noticing anyone and going... See more

Rated 1 out of 5 stars

I tried reserving an office space but my confirmed reservation was cancelled with no explanation. Upon further investigation I was told it was “unavailable” only to then be offered the same space on t... See more

Rated 5 out of 5 stars

Great user experience, their support is available, the rooms are very nice, very easy to book and very lax on cancellation. Our office is packed so we're using Breather Rooms constantly for meetings w... See more

Rated 5 out of 5 stars

A great solution for hosting an event in NYC. The experience we had with a Breather location (Wooster St) was fantastic. Everyone commented - all locals except for us, how good the choice of venue... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Breather offers beautiful and quiet meeting room rentals and work space on demand. Book daily and hourly office space in several cities including NYC, SF, LA, Chicago, London and Toronto.


Contact info

3.0

Average

TrustScore 3 out of 5

295 reviews

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Rated 5 out of 5 stars

Every experience has been seamless

Every experience has been seamless. It's been a great option for many different situations. It could be a last minute off-site or a chance to get away from the open-office floor plan. I appreciate the app and the photo quality for each location. Thanks!

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

I was very impressed with both the ease …

I was very impressed with both the ease of setting up our account and booking the meeting space. The online experience was one of the best I've ever had. Very easy to change the reservation and to cancel. Our business needs are fluid and can change at a moment's notice. The Breather experience enabled our executives to keep their schedules fluid during a very busy conference.

June 27, 2017
Unprompted review
Rated 4 out of 5 stars

I love breather except for a few issues.

I love breather. Great customer care - u actually get to speak with someone immediately. No digital menus. The space was clean and the AC was on when I arrived so the space was already cool which was great because it was hot outside. Easy to use app and easy to make reservations and change them. I would give 5 stars except for a few issues: the light bulb was out in the hallway making it very dark when trying to access the code to get in; no one came to replace it before my client arrived. ALSO I suggest u have tissues and extra paper towels and toilet paper supplies available in the rooms for your users SINCE THE RESTROOM ran out! This is NOT OK! And lastly. To have some cleaner for the white board. The eraser was awful. Overall, however, other than those exceptions, I was very pleased and will recommend and would use breather again.

June 27, 2017
Unprompted review
Breather Office Spaces logo

Reply from Breather Office Spaces

Hi Tracy. Thanks for the feedback! We've gone ahead and passed this information along to our team.

Rated 5 out of 5 stars

Great service and beautiful space

Great 24/7 customer service and beautiful space. Note that you can't have items shipped there prior to the date, so if you don't need that then Breather is perfect.

June 23, 2017
Unprompted review
Rated 5 out of 5 stars

excellent meeting room

excellent meeting room!

the communication through the website was easy, codes were communicated on time and the meeting room was excellent for our purpose - exactly as described.
I can only recommend Breather !

June 22, 2017
Unprompted review
Rated 5 out of 5 stars

Booked a meeting room space for an …

Booked a meeting room space for an off-site meeting and it was great! Awesome location (right in the heart of the Byward Market), and the space itself was a balance of exposed bricks, skylights, and modern-contemporary furniture. I would definitely use this space again!

June 21, 2017
Unprompted review
Rated 2 out of 5 stars

Overall just not a smooth experience as I had hoped.

There was miscommunication from the beginning. I got the impression that the rental fee included clean up at the end; however they charged us for that service. Good thing there was a representative delivering the flip charts we requested in the morning because the TV was not working. However, they stated that there is usually a $100 fee for their "concierge" service (meaning a representative to come out). Although they didn't charge us for that, they gave us a courtesy, it doesn't seem desirable for someone to rent the space knowing they'll be charged for someone to come out and fix something if they're already paying for the use of it! The paper towels ran out in the bathroom and there were no more located anywhere in the space. We were not warned that there was construction in the space next door. Our meeting was very distracting from the hammering and drilling. The caterers could not get in the building without a code so there was a delay in getting our food. Overall just not a smooth experience as I had hoped.

June 21, 2017
Unprompted review
Breather Office Spaces logo

Reply from Breather Office Spaces

Hi MA. We strive to provide a smooth experience to all of our members and we’re very sorry to hear that we missed the mark for your booking. Our Account Management team will be in touch with you in order to make this right :)

Rated 4 out of 5 stars

Great room - great location

Great room, great location. Just a bit of an issue with the building - they required every attendee's name and photo before allowing access to the room. Biggest complaints center around the food service delivery service recommended by Breather (and I've addressed concerns directly to the company), but from Breather's perspective, cater2.me doesn't seem to understand Breather's business model. They asked me for access and parking instructions, when I had no idea. They also recommended menus not entirely appropriate for a rental room situation without a kitchen, didn't provide plates, etc. Finally room had limited whiteboard space

June 21, 2017
Unprompted review
Breather Office Spaces logo

Reply from Breather Office Spaces

Hi Dana, we are terribly sorry to hear that you were not pleased with the catering, we will be taking a further look into this. Please don't hesitate to reach out to our Customer Care team with any questions or concerns during your booking, we're happy to help!

Rated 5 out of 5 stars

Loved the space

Loved the space and the customer service from Breather. Everything worked, it was quiet, the space was large, comfortable, clean, affordable, and nicely designed. Only downside is not enough parking.

June 21, 2017
Unprompted review
Rated 1 out of 5 stars

Our experience with Breather was …

Our experience with Breather was completely unacceptable and we will never be working with Breather again. My suggestion would be that Breather does not rent this space for awhile. Its insanely loud even without the jack hammering. Many folks who rented in the space were relocated. We decided not to move due to deadlines.

June 21, 2017
Unprompted review
Breather Office Spaces logo

Reply from Breather Office Spaces

Hi Meryl. When construction noise is expected to affect existing reservations, alternative spaces are made available to members. Please do not hesitate to reach out to support@breather.com with your reservation details, so that we can make this right :)

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