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Rated 1 out of 5 stars

Had to review as we think there are issues that need addressing. The beef bourguignon was appalling- very watery with tough, heavily boiled meat. The Irish stew was flavourless. Just sat down to eat a... See more

Company replied

Rated 3 out of 5 stars

Hello-- The carrier you chose did well with communication but didn't read the This Way Up notice so some of the contents which had slightly defrosted had moved in their trays. But for a first attem... See more

Company replied

Rated 5 out of 5 stars

Another fabulous lunch at Brenda’s, with delicious food and service that’s spot on! The restaurant was buzzing at lunchtime with a large party of walkers having their Christmas party and helping to c... See more

Company replied

Rated 5 out of 5 stars

Excellent service from ordering food to receive delicious meals. Ordered the package of single meals ( 3 mains, 3 desserts and the chocolate and Guinness Loaf). Was spoilt for choice so will order dif... See more

Company replied

Company details

  1. Online Food Ordering Service
  2. Charcuterie
  3. Meal Takeaway

Written by the company

From the emerald isles to the rolling hills of Lancashire’s Ribble Valley, I have been preparing delicious meals true to my heritage for over 25 years. My ethos has been to create tasty, wholesome food lovingly made with a twist. My meals are crafted from the finest ingredients, sourced responsibly and locally. I now have pleasure in sending my restaurant to your home.


Contact info

3.4

Average

TrustScore 3.5 out of 5

129 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Lukewarm response !

Somewhat disappointed - the service excellent, the packaging tedious. I realise that ordering ready made food is hugely convenient but the produce inevitably suffers a little from being frozen.
Although I am unlikely to order again (partly because I would prefer to cut down on unnecessary cardboard surplus), for those who really do want the convenience then this brand is probably as good as any one might find.
Apologies for being lukewarm - now that I have tried it decided this kind of service is just not for me.

April 22, 2021
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Reply from Breda Murphy

Hi Jane, Thank you for your feedback I am delighted that you found our service excellent and thank you for for the compliment about our brand being '...as good as any one might find'! Not sure I understand how our packaging is tedious however I appreciate your honesty and maybe we can tempt you back with one of new boxes such as our 'Irish gift box' just launched or maybe our up and coming 'Summer celebration box'. Maybe see you again!?

Rated 5 out of 5 stars

Excellent service.. food and delivery first class

Excellent service from ordering food to receive delicious meals. Ordered the package of single meals ( 3 mains, 3 desserts and the chocolate and Guinness Loaf). Was spoilt for choice so will order different dishes next time! The food, packaging and delivery was first class.... just what you would expect from Breda. Will definitely continue to use this delivery service and would highly recommend

April 20, 2021
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Reply from Breda Murphy

Anne thank you for the lovely review!

Rated 4 out of 5 stars

Great but needs a tweak.

The fish pie was tasty but for us lacked smoked fish and needed more potato- it was a very thin layer, almost see through in places. The sticky toffee pudding, brownies and chocolate Guinness cake were delicious.
Very well packed and delivered as described.

April 20, 2021
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Reply from Breda Murphy

Susan many thanks for the review and your feedback

Rated 5 out of 5 stars

Delicious food

Delicious food, easy to heat and lovely to eat. And the ginger cake! We’ll be back.

April 19, 2021
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Reply from Breda Murphy

Anne thank you so much for your kind review and the ginger cake is one of my favourites too!

Rated 5 out of 5 stars

First time

Delivered on time. Well packed, particulars liked the wool insulation. Lovely touch the handwritten note from Breda - much appreciated.

April 19, 2021
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Reply from Breda Murphy

Jonathan thank you so much for taking the time to review us and I'm delighted you were happy with the service.

Rated 5 out of 5 stars

Lovely food and great

Lovely food and great, friendly service. Enjoyed the pork belly and my wife the cod dish. Both had the vanilla creme brulee that was really delicious (loved the gooseberry compote with it).
Great outdoor dining.

April 19, 2021
Unprompted review
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Reply from Breda Murphy

Thank you for the lovely review, see you again soon!

Rated 4 out of 5 stars

The food was excellent and tasted home…

The food was excellent and tasted home made and was definitely as good as described .
My only concern is the delivery process as the food is frozen and when it arrived during a warm spell at the beginning of April it had started to defrost .
Delivery by DPD was not in a refrigerated van. It had been in transit for over 24 hours .
I did contact the company about my concern and didn’t get a helpful response .
The food was fine but it has put me off reordering .
Something the company needs to reassure customers about .

April 18, 2021
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Reply from Breda Murphy

Judith many thanks for your feedback and I'm delighted that you enjoyed the food. We take great care when packing the boxes and have invested in eco-friendly, insulated packaging which keeps the food at a safe temperature until arrival to your door. Apologies if we weren't as responsive as you'd hoped, we do listen and endeavour to improve our new service wherever we can.

Rated 3 out of 5 stars

Not good

I am very sorry to say the overall experience of my meals was poor. For example the Thai chicken curry was light on the chicken, and the taste was just ok. The bread and butter pudding and lemon drizzle were good, but the rest poor. Not worth the price, sorry.

April 18, 2021
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Reply from Breda Murphy

Thank you for your feedback we take on board your comments and will endeavour to improve wherever we can.

Rated 5 out of 5 stars

Excellent food

Excellent food, the chickpea curry was great, well packed and on time. Good value for money too.
Will be ordering again soon.

April 15, 2021
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Reply from Breda Murphy

Thank you for your lovely review!

Rated 5 out of 5 stars

Outstanding quality,

Had our first meal today and it was just beautiful, fish pie is outstanding. Can’t wait for the next one. Delivery was perfect and the packaging is great, everything arrived still frozen ready for the freezer. Will be ordering again.

April 13, 2021
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Reply from Breda Murphy

Thank you Andrew and hopefully hear from you again soon.

Rated 5 out of 5 stars

Excellent food and service as always…

Excellent food and service as always even in pandemic circumstances !Thank you ,so looking forward to restaurant opening again when possible .
Wonderful to have such a gem in Ribble Valley .

April 13, 2021
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Reply from Breda Murphy

Thank you so much and hopefully see you soon.

Rated 5 out of 5 stars

We ordered 4 meals for 2 plus 2…

We ordered 4 meals for 2 plus 2 puddings for 2 and a cake for the freezer. We have not yet finished them all but so far the meals and puddings have been delicious. They arrived on schedule and well packed. We would highly recommend Breda Murphy. My sister had recommended her to me and am so glad she did.

April 13, 2021
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Reply from Breda Murphy

Cecilia thank you so much for your kind review.

Rated 5 out of 5 stars

Breda Murphy food delivery

The whole process was very efficient from initial order to delivery. The website is easy to follow .
The food arrived in perfect condition and was delicious!
Thank you

April 13, 2021
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Reply from Breda Murphy

Lesley thank you so much for taking the time to review us.

Rated 5 out of 5 stars

Better than an Easter egg!!!

We have thoroughly enjoyed our Easter box of delicious meals and Easter treats so far.
The meat in the Irish Stew was so very tender and tasty and the classic fish pie a total winner, as always. So good, that in fact we have brought some of the meals away to Norfolk to our self catering cottage, so it will provide cosy homely comfort food to return to after our walks by the sea. Oh and those deserts... divine, wholesome and moreish... we will have to walk several miles to earn those but it will be worth it!!

Thanks Breda and Guy! See you soon. Xx

April 12, 2021
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Reply from Breda Murphy

Thank you so much for your review and kind words, enjoy Norfolk and your puddings!

Rated 5 out of 5 stars

The one person meal packs were very…

The one person meal packs were very enjoyable and tasty, I have now ordered the rest of the range.
Easy cooking for an 84 year old.
Thank you

April 12, 2021
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Reply from Breda Murphy

Anthony I'm delighted that you enjoyed the meals and found them easy to cook, thank you also for reordering!

Rated 5 out of 5 stars

Big problem but well handled.

Things went very pear shaped with the delivery company, no fault of Breda Murphy.

They went exemplary in rectifying the problem.

Have only eaten the cake so far but it was delicious

April 12, 2021
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Reply from Breda Murphy

Thank you Doreen we got there in the end!

Rated 5 out of 5 stars

My Easter delivery arrived on time…

My Easter delivery arrived on time perfectly packed ready to go straight into the freezer..
Already eaten one Lasagne and the Fish Pie... both delicious as only Breda knows how to make them ...bravo and thank you to Guy, all the staff and chefs .
..I will be back...

April 12, 2021
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Reply from Breda Murphy

Thank you Jenny and I hope you had a lovely Easter!

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