My experience was frustrating at first. I didn't realize I had purchased\n A $20 book or something when I realized it, I emailed them immediately and the first answer was no refund, but then he emaile... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
the app was good for treating the confusion of every person who downloads the app, but it has a subscription. How about the people that who can’t afford to pay the subscription?
Company replied
I ended up with a subscription without realizing it. I was very frustrated when I got charged. I wrote a review on here that was a one star. After that they refunded my money and gave me a three month... See more
Company replied
Theres a lot of small print or easy to miss stuff when you go for the almost free version so I got charged extra and then the subscription kicked in and it wasn’t suuuuper easy to get hold of CS… BUT... See more
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Company details
About Breeze
Written by the company
Breeze is a mental wellness platform designed to help people better understand themselves, explore their emotions, and build healthier habits for everyday life.
We believe that self-discovery and emotional well-being should feel accessible, supportive, and easy to integrate into your daily routine. Breeze provides a safe and private space to reflect, learn, and grow.
What you can explore with Breeze
- Self-assessments to discover more about yourself
- Mood tracking to notice emotional patterns over time
- Journaling for reflection and self-discovery
- Educational content to better understand your thoughts, emotions, and behaviors
- Interactive tools designed to support greater self-awareness and personal growth
Our approach
Breeze combines technology with insights inspired by established psychological practices to make mental wellness support more approachable and engaging.
Whether you want to understand yourself better, become more mindful of your emotions, develop healthier habits, or simply dedicate more time to your well-being, Breeze is here to support you along the way.
An important note
Breeze is not a substitute for professional medical advice, diagnosis, or treatment. Instead, we aim to complement traditional mental health support by providing practical tools for reflection, learning, and everyday emotional care.
Our goal is simple: to make taking care of your mental well-being feel more understandable, accessible, and personal.
Contact info
2.7
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Breeze
Hi Anne.
Thank you for taking the time to share your experience.
We’re really glad to hear that the app has helped you better understand your feelings. Being able to recognize, explore, and make sense of what we’re feeling can be such an important part of taking care of ourselves, and we’re happy that the app has been helpful to you along the way.
We truly appreciate you sharing this with us and wish you continued moments of clarity and self-understanding.
Reply from Breeze
Hi Phoebe,
Thank you for sharing your thoughts. We’re glad you found the experience interesting, and we really appreciate you taking the time to leave a review.
We hope Breeze continues to give you useful moments of reflection as you explore more. 🌿
Reply from Breeze
Hi Mary Ann,
Thank you for sharing something so personal. It’s touching to hear how the experience brought you back to memories of your younger self and your dad doing the best he could.
We’re grateful Breeze could be part of that reflection. 💛
They will take money out of your accounts.
They welcome you with open arms “we would like to help you” then offer you $1 for a few days to check it out, then once you put your card details, thats it for you. $20 clean sweep. Then multiple trials to take more. Whats up with that? Why can you guys run a simple and honest company. And as per many comments i wasnt the only one. I even clicked on do not accept offer but guess what, money out. Lmao.
September 8, 2026
Unprompted review
Reply from Breeze
Hi there,
We’re sorry to hear about your experience and understand why the charges you described have left you feeling frustrated and disappointed. This is certainly not the experience we want anyone to have.
Unfortunately, we haven’t been able to identify your account based on the information in your review. Please contact our Support team at inquiry@breeze-wellbeing.com using the email address associated with your purchase. This will allow us to locate your purchase, review the charges in question, and look into how we can help resolve the situation.
We take concerns like yours seriously and would appreciate the opportunity to investigate this further.
Reply from Breeze
Hi Paula.
Thank you so much for taking the time to share your feedback! We’re delighted to hear that you found our strategy easy to read and understand.
We believe that wellbeing support should feel clear, accessible, and easy to incorporate into everyday life, so it means a lot to know that this was reflected in your experience. Your feedback is truly appreciated and encourages us to continue creating content that is both helpful and easy to follow.
If you ever have any questions, suggestions, or thoughts you’d like to share, please don’t hesitate to reach out to us at inquiry@breeze-wellbeing.com. We’re always happy to hear from you!
Very basic and useless app, Watchout for Billing!
Very basic and useless app. Great for surface level, unhelpful assessments. Poor advice and AI backend. Purpose, Rosebud, etc much better. Like most on here, they rope you in with the $1 trial and suddenly they hit you with $29.99 charges each month. Unwavering cancellation and refund. Pissed away nearly $80 before I checked my credit card statement. Customer service useless and heartless.
September 8, 2026
Unprompted review
Reply from Breeze
Hi Matt,
We’re sorry to hear that your experience with our app and customer support left you feeling this frustrated. We understand how upsetting unexpected charges can be, and we regret that you felt unheard and unsupported when seeking assistance.
We also appreciate your honest feedback regarding the app’s content and overall value. While we’re sorry it didn’t meet your expectations, feedback like yours is important and helps us identify where we need to improve — both in our product and the support we provide.
We sincerely regret your experience and wish you all the best.
Did a test online asked me to pay £1 to…
Did a test online asked me to pay £1 to view results and bam charged me 14.99 with a £20 a month hidden subscription- absolute scam!!!
September 8, 2026
Unprompted review
Reply from Breeze
Hi Carla,
We’re sorry the subscription and charges came as a surprise. We understand why this experience was upsetting. Purchases require confirmation before they’re completed, and we take concerns about how subscription details are presented seriously.
Our Support Team has contacted you directly to help clarify what happened and assist you further. Please check your inbox and spam folder for our message so we can continue helping you there.
Reply from Breeze
Hi Pegasus,
Thank you for sharing your experience with us.
We’re glad to hear that Breeze helped you take the first steps on your healing journey. We hope it continues to support you as you move forward. If you ever have any questions or need assistance, please feel free to reach out to us at inquiry@breeze-wellbeing.com—we’re always happy to help.
Huge misleading steps that will make…
Huge misleading steps that will make you prichase extra guides without even you knowing. I also do bieleve the App Store ratings are fake
September 8, 2026
Unprompted review
Reply from Breeze
Hi Wana,
We’re sorry the purchase experience felt misleading. We take concerns about how additional guides and purchases are presented seriously. We also want to reassure you that the reviews on the App Store reflect feedback submitted by users.
Our Support Team is already in touch with you, and the charge has been refunded. Please check your inbox and spam folder for our message with the details.
Wanting Information
September 8, 2026
Reply from Breeze
Hi Zeno,
Thank you for your review! If there’s anything you’d like to know about Breeze, please contact us at inquiry@breeze-wellbeing.com. Our team will be happy to answer your questions and provide the information you need.
Reply from Breeze
Hi Cessie,
Thank you so much for your kind review! We’re delighted to hear that Breeze continues to be useful for you. Your support means a lot to us, and we’re grateful to be part of your journey. 🌟
Absolute scammers!..
Absolute scammers!... Took a test and they asked you to contribute the amount of money you felt was right. I was happy to pay a pound to see the test results and then all of a sudden money starts coming out of my bank account that I did not agree to I will be taking this further and to the ombisman if I do not get a refund of my money.
September 7, 2026
Unprompted review
Reply from Breeze
Hi Danie,
We’re sorry for the frustration and concern this experience caused.
We’ve reviewed your case, issued the applicable refund, and our support team has contacted you via email with further information.
We appreciate you sharing your experience and giving us the opportunity to address your concerns.
so far i have answered 3 questions and…
so far i have answered 3 questions and it sent me to give a review so its a little quick to expect an applause from me and too quick for me to give an honest opinion.
September 7, 2026
Reply from Breeze
Hi Danaleigh!
We completely understand that after answering only three questions, it’s far too early to form a meaningful opinion about Breeze. ⛅
We hope that as you continue using the app, you’ll find the experience and tools helpful and worthwhile. If you ever have any questions or need assistance along the way, our team will be happy to help at inquiry@breeze-wellbeing.com.
the app was good for treating the…
the app was good for treating the confusion of every person who downloads the app, but it has a subscription. How about the people that who can’t afford to pay the subscription?
September 7, 2026
Reply from Breeze
Hi Leonel!
We understand your concern about affordability. Access to supportive tools can feel especially important when someone is going through a difficult time, and we appreciate you highlighting how subscription costs can be a barrier for some people.
If you need any help managing your subscription, please feel free to contact our Support team at inquiry@breeze-wellbeing.com. We’d be happy to assist!
Tricked me into a subscription
I ended up with a subscription without realizing it. I was very frustrated when I got charged. I wrote a review on here that was a one star. After that they refunded my money and gave me a three month trial.
September 6, 2026
Unprompted review
Reply from Breeze
Hi Carol!
Thank you for sharing what happened. We completely understand how frustrating it must have been to discover a subscription you weren’t expecting.
We appreciate you taking the time to update your original review after your experience with our team. We hope these three months give you a chance to explore Breeze on your own terms and, most importantly, find something genuinely helpful in the app.
I don’t even know how I signed up…
Edit: Updating my review to commend Breeze’s excellent customer service. They were very helpful and cleared everything up for me.
I was somehow signed up for this and don’t remember how, but I’ve been charged $29.99 for 6 months without even knowing it. The subscription doesn’t show up in my Apple subscriptions, and when entering my email address on their website it says I don’t have an account with them. Somehow I’m out $180 without even knowing how, and with no way to stop it. I have emailed their support requesting a cancellation, so hopefully that doesn’t end up being an ordeal.
I think it’s pretty low to trick people out of money, especially for an app that is supposed to help people with their mental health…
September 6, 2026
Unprompted review
Reply from Breeze
Hey there!
We’re sorry to hear how confusing this experience has been. Seeing recurring charges you don’t recognize, while also being unable to locate the subscription through Apple or the email address you tried, would understandably leave you unsure of how the subscription started or how to stop it.
We’re glad you’ve already contacted our Support team. They’ll be able to review the account details, help identify the subscription associated with the charges, and make sure your requests are properly addressed.
Very respectable and responsive support…
Very respectable and responsive support team. I am grateful. I was confused about charges on my credit card and the problem was resolved within minutes- I needed to cancel and it was taken care of without any issues or cajoling me to stay.
September 7, 2026
Reply from Breeze
Hi Kerrie!
Thank you so much for sharing your experience. We know how concerning unexpected charges can be, so we’re glad our Support team was able to provide clarity and handle your cancellation quickly and without unnecessary hassle.
It means a lot to hear that you felt respected and supported throughout the process. Thank you for recognizing our team’s responsiveness and for taking the time to leave such kind feedback. 😊
Ana helped me so much she’s great
Ana helped me so much she’s great, thank you so much
September 6, 2026
Reply from Breeze
Hi Ariana,
Thank you so much for your kind words!
We’re delighted to hear that Ana was able to help and make your experience with our Support team a positive one. We’ll be sure to pass your lovely feedback along to her—it will mean a lot!
Wishing you all the very best on your journey. 🤗
Mostly cause it took a lot of back and…
Mostly cause it took a lot of back and forth
September 6, 2026
Reply from Breeze
Hi Jennifer!
Thank you for sharing your feedback. We’re sorry that getting the help you needed required so much back-and-forth.
We appreciate your patience throughout the process, and we’ll take your experience into account as we work to make our support smoother and more efficient. 🪴
I tried breeze out and while a cute…
I tried breeze out and while a cute concept, discontinued my membership as it was a bit pricey. The cancellation process was difficult but not impossible.
However, beware that Breeze is also behind a bunch of other mental health “quizzes” on IG that are behind a paywall.
After taking one of these quizzes, I suddenly found myself paying for a Breeze subscription again. Very confused, I contacted the company, only to be responded with canned responses for months. As each month passed, I was being charged $30. It was obvious to them I never used the service and when I finally got a human to help me, I’d been charged over $100 and they tell me that “reviewing my case, I am I ineligible for a refund.”
Tl;dr
Company uses various IG fronts to make you sign up for them behind many paywalls and does not follow the “two click” unsubscribe law.
Very hard to get ahold of a human.
They will delay getting ahold of a human so they can keep on charging you.
Scam scam scam
July 1, 2026
Unprompted review
Reply from Breeze
Hi Alicia,
Thank you for taking the time to share such detailed feedback!
We’re sorry that your experience with Breeze involved so much confusion and back-and-forth. That’s not the kind of support experience we want our customers to have, so our team reviewed your individual case and issued the applicable refund.
We also appreciate your feedback regarding the sign-up and cancellation experience, billing clarity, and the difficulty you experienced getting timely assistance. Your comments help us identify where the overall customer experience can be clearer and smoother.
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