BremboStoreUSA Reviews 1,415

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Very pleased with performance. Little disappointed the rear pads didn't come with compression clips or the aluminum brackets. Shipping was very quick. Autozone had a 20% off online only sale and the r... See more

Company replied

Rated 5 out of 5 stars

Good quality breaks (rims WILL get dusty, but that's the cost-benefit of ceramic pads--dusty rims but a quiet breaking experience). Great price, about $500 lower than the break shop's estimate. Delive... See more

Company replied

Rated 5 out of 5 stars

The website made it easy to find the parts for my vehicle. Ordering was very easy and emails provided all the info to track your package👍 the only thing I couldn’t find were front brake pads for my v... See more

Company replied

Rated 5 out of 5 stars

The lubricant is great because it does eventually dry out. It lubricates brakes just like it should & takes about 20,000 miles to dry out. It allows optimum brake lubrication while still allowing the... See more

Company replied

Company details

  1. Brake Shop

Written by the company

Brake Like A Champion. Brake With Brembo.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely Poor Customer Service – Avoid Brembo

My experience with Brembo’s customer service has been horrendous. When my order arrived, it contained only half of what I paid for. I contacted Brembo immediately, but it took 10 days just to escalate the issue. Nearly a week after escalation, I still have no update on how they plan to resolve this.

It’s now been over two weeks since I received the partial order. I’ve had to reschedule car appointments twice and will need to do so again. Today, support informed me that regardless of how long this takes, I’ll likely only receive a refund—and even that could take up to a month. If I choose to return the partial order, the process could take 1–2 months for a full refund.

This is unacceptable. Resolving an incomplete order should never take 2+ months. I will not be doing business with Brembo again and strongly advise others to avoid them. If you encounter any issues, expect a complete nightmare to get them resolved.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Brembo website for vehicle fit is not accurate or maintained adequately

In my opinion, Brembo is terrible to do business with. Used Brembo website to find brakes for my 2017 Ram Promaster City Tradesman van. Brembo website states rotor is Brembo 09.N248.12 rotor. This rotor does not fit. Tried addressing this with Brembo Store because using Brembo North America website to address this is practically impossible. Brembo North America appears unwilling to correct website for future purchasers of this product. Purchased almost a year ago, so want to make a warranty return. They make it extremely difficult to address warranty returns as you have to send paperwork and the product back to Italy at your own expense. Brembo should take responsibility for its own website. Not correcting it's website for known deficiencies of fit of product and ordering information could, in my opinion, constitute fraud. The hub hole is the wrong size. The lug pattern is also wrong. Wish I had bought from an American Supplier instead. Update 9/21/25 - Brembo aftermarket confirmed 9 days ago that rotors do not fit Promaster City, yet Brembo's website is still not updated meaning people can still buy this rotor that doesn't fit, thinking it does, from the Brembo Store, auto parts stores, and Amazon. Incorrect information has appeared on Brembo's website for almost a year. Does the Brembo Store update its web page when product is proven by the Brembo Aftermarket Department not to fit what is shown on your web page?

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, he helped back track a PN so I could go to auto store to purchase Brenbo Brake pads. No one from any Autostore or Dealer was willing to take the time to help!

February 22, 2025
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Reply from BremboStoreUSA

We’re so happy you’re satisfied! Looking forward to serving you again!

Rated 4 out of 5 stars

High quality drum. Hard to track down.

I bought a pair of drums from another store. They were not rounded; had 3 low spot. The car jerked when I braked.
I replaced with Brembo drums. The car smoothly comes to stop, no more jerking when I brake.
However, it took a long time to find drum for my 2000 Toyota Camry LE 4 cylinders. The Brembo drum for the current Toyota version is not available , so the drum for my car is not listed. It took time to track down the previous version of the drums.

February 8, 2025
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Reply from BremboStoreUSA

Thank you for your feedback!

Rated 5 out of 5 stars

06 Mini Cooper brake pads

The brake pads and rotors were a great value for the price. They brake smoothly and confidently with minimal brake dust. Shipping was quick.

February 1, 2025
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Reply from BremboStoreUSA

Thank you for your kind words and trust in us! Meeting your expectations is our top priority, and we’re so glad we could make your experience a great one.

Rated 4 out of 5 stars

P/N's the same but parts different spec.

Ordered 2 identical parts & although the p/n's were the same the parts were of different specs. Called customer service & issue was taking care of swiftly. Yes, I would do business with BremboStore again.

January 30, 2025
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Reply from BremboStoreUSA

Thanks for sharing your experience! We’re happy you reached out, and even happier to know we could assist.

Rated 5 out of 5 stars

As described and fairly priced

As described and fairly priced, reasonably prompt shipment. Great lube for disk brake service.

February 3, 2025
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Reply from BremboStoreUSA

hanks so much for the amazing review! We look forward to helping you again.

Rated 5 out of 5 stars

Good production 👍

Good production 👍

January 21, 2025
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Reply from BremboStoreUSA

We're thrilled to know you loved your experience with us. Your support inspires us to keep going above and beyond!

Rated 5 out of 5 stars

Top Tier All Around!!!

We recently purchased a Front Brake Kit. Everything from placing the order, to the four days it took to receive it (in the midst of the Holiday shipping madness), to the product performance is top tier! We’ll be back!!

December 31, 2024
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Reply from BremboStoreUSA

We’re honored to have earned your 5-star review! Your satisfaction is what drives us every day. Looking forward to helping you again soon!

Rated 3 out of 5 stars

Please restock!!!!!!!

The brake pads and rotors that I needed were all out of stock. The only items that were in stock were the brake sensors and the brake fluid. The items that I needed had been out of stock for the past 2 1/2 months. I ended up buying them of eBay.

January 2, 2025
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Reply from BremboStoreUSA

Thank you for your feedback! We're so sorry the items you needed were out of stock for such a long time. We understand how frustrating that can be, and we’re actively working to improve our inventory. Your input helps us prioritize restocking. If there’s anything else we can assist you with, please let us know—we’d love the chance to serve you better in the future!

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