Brentscoolpicks Reviews 292

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bought my first hoverboard on May 7, 2023 from Hoverboardsonline.ca. This company is great. I ordered the board on May 7, received it at my door May 9. The included quick rundown of instructions/tips... See more

Rated 5 out of 5 stars

Ordered 3 Hover Boards. Delivered on time in excellent condition. All working perfectly. Grand Kids love them. I know they are of good quality because I bough two 2 years ago. Quality product, sold... See more

Rated 5 out of 5 stars

Super easy and painless purchasing experience for our balance board, carry bag and seat attachment which we bought for our 9 year olds birthday. The board was a total hit with the whole family-great c... See more

Rated 5 out of 5 stars

The Scooters we purchased came in the shipping time-frame promised - no anxiety - no nonsense. They were exceptionally well packed, and ready to unfold, charge and go. These Dualtron scooters ar... See more

Company details

  1. Skateboard Shop
  2. Sporting Goods Store

Information provided by various external sources

Welcome to Brents Cool Picks. Bringing you the newest products with low prices and fast delivery. We are Canada's highest rated hoverboard store. We offer online shopping as well as in store test drives and pick ups. We have been in business since 1993 and customer service is our number one priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 5 out of 5 stars

Hoverboard

Would buy from here again. Great service,fast Shiping and excellent product at a good price too. My daughter loves her hoverboard.

January 24, 2019
Unprompted review
Rated 2 out of 5 stars

Broken again!

I’m really disappointed with our experience. It might be bad luck, but we’ve just received our second damaged hover board. This was a Santa gift for our 11 year old. It not only ruined her Christmas but it was also her last year for believing in Santa. It’s very difficult to explain to a child how we’re sending a gift back to the North Pole. Then she had to wait three weeks to get a replacement that was broken again! How does the company send out TWO broken hover boards?! I’m hoping they will rectify this and get us an undamaged hover board soon, if that’s even possible.

January 19, 2019
Unprompted review
Brentscoolpicks logo

Reply from Brentscoolpicks

Hi Brenda, sorry to hear that the courier damaged the replacement hoverboard that we sent to you. I see that a returns authorization has been issued. Usually when a hoverboard gets damaged (although it's rare) it is the delivering driver that is careless and throwing around boxes causing the damage. I will check with our shipping department to see if there is a different courier that we can use next time.

Rated 5 out of 5 stars

Purchased electric scooter for Christmas

Purchased an electric scooter for a Christmas gift for my 8 year old son. The scooter showed up very quickly and I unpacked it to give a quick charge so it was ready for Christmas. The scooter wouldn’t charge so I contacted Brent’s Cool pics and told them the issue. After trying a few things and not having any success with the charging issue they quickly shipped me another scooter and I sent the problematic one back with no charge. The second scooter worked perfectly. Shawn @ Brent Cool Pics was excellent to deal with and I would definitely recommend their products. Excellent people and they stand by their products.

January 16, 2019
Unprompted review
Rated 5 out of 5 stars

So far it’s been a great experience

So far it’s been a great experience, much better than the experience we had online with a different company and hooverboard They answer questions quickly, the board was delivered quickly and has been working great. The colour was a bit darker than it looked online but that happens when doing online ordering. Very happy so far

January 12, 2019
Unprompted review
Rated 5 out of 5 stars

Fast Service

I ordered a product from Brentscoolpicks online and if it hadn't been for the postal strike we would have got it very fast.

January 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent experience buying the hoverboard

Excellent experience buying the hoverboard and Go cart seat. Spoke to 3 different people on the phone 3 different times. Genuine and good detailed advice for both product and delivery.
Hoverboard works great. No problems.

January 6, 2019
Unprompted review
Rated 5 out of 5 stars

Hummer hoverboard

This hoverboard is awesome. It was easy to learn how to ride. The bluetooth works great and the speakers sound great. The battery lasts for a long time and is quick to charge. Two thumbs up Brentscoolpicks

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

Hoverboard

We purchased a Hoverboard from Brentscoolpicks and it was amazing from start to finish! Good communication, super fast delivery and a great product 👍👍👍👍👍

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

great service and product

Very great service, answered any questions i had clearly and with no hesitation and very fast service. Ordered on a friday and got it monday morning. Product was great and true to the description.

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

Good quality product

Good quality product. Shipping was fast and on time. Reasonable price for the quality of product and warranty provided

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

will.order again

Fast delivery great product good information and good follow up bought hoverboard

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, they shipped the product on time and answered my questions without any delay. This is the second time we have purchased from this company and I would 100% purchase from them again.

January 5, 2019
Unprompted review

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