Brentscoolpicks Reviews 292

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought my first hoverboard on May 7, 2023 from Hoverboardsonline.ca. This company is great. I ordered the board on May 7, received it at my door May 9. The included quick rundown of instructions/tips... See more

Rated 5 out of 5 stars

Ordered 3 Hover Boards. Delivered on time in excellent condition. All working perfectly. Grand Kids love them. I know they are of good quality because I bough two 2 years ago. Quality product, sold... See more

Rated 5 out of 5 stars

Super easy and painless purchasing experience for our balance board, carry bag and seat attachment which we bought for our 9 year olds birthday. The board was a total hit with the whole family-great c... See more

Rated 5 out of 5 stars

The Scooters we purchased came in the shipping time-frame promised - no anxiety - no nonsense. They were exceptionally well packed, and ready to unfold, charge and go. These Dualtron scooters ar... See more

Company details

  1. Skateboard Shop
  2. Sporting Goods Store

Information provided by various external sources

Welcome to Brents Cool Picks. Bringing you the newest products with low prices and fast delivery. We are Canada's highest rated hoverboard store. We offer online shopping as well as in store test drives and pick ups. We have been in business since 1993 and customer service is our number one priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Customer Service

Great Customer Service, they went above and beyond to make sure we were happy and satisfied with our purchase. Even when the 3rd party shippers miscommunicated, they did what they could to make it right. That’s a sign of a great company I want to do business with. Kudos!!!

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

Daughter is very happy!

The hoverboard arrived very quickly after ordering and it was in excellent condition. They were quick to answer any questions or emails. My daughter is very happy with this hoverboard, especially after the first company we ordered from was a scam.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Super quick delivery (4 days). Quality hoverboards. We were so impressed with the quality of the hoverboard that we purchased a second one the following week! I definitely recommend purchasing a silicone skin if you plan to use the hoverboard outdoors as our scratched very easily. Once the cover was purchased we didn’t have to worry about that anymore. Highly recommend this company and their products.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Excellent product. Arrived on time, nice packaging, and the the colour is amazing! More importantly, excellent customer service and response time. I doubt you will get that with other hoverboard sellers. Just read the reviews and horror stories. I did a lot of research before I ordered. With Brents Cool Picks, you have a well established company and that’s why I chose them.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Delivery was sooner than expected
I received a followup call to confirm I had received the product.
Very friendly and professional

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Mario Kart Live!

Super easy and painless purchasing experience for our balance board, carry bag and seat attachment which we bought for our 9 year olds birthday. The board was a total hit with the whole family-great construction, easy to operate and the go cart attachment is pretty solid as well (solid enough even for adults to ride). Tons of fun and hours spent riding around the neighbourhood already- now our 11 year old wants her own. Way too much fun; would highly recommend!

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product! My daughter loves it! Very quick service and delivery. I’ll be back from more soon.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

I was so excited when I received the…

I was so excited when I received the hoverboard for my son. It was nicer than I thought it would be and the shipping was so fast! My son said it was his best birthday present yet! Easy to order and very clear and consistent updates made things super easy on my end! I would recommend to anyone thinking of ordering and will be ordering again for ourselves.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Thrilled with hoverboards!

Amazing! Purchased two hoverboards and two carts for twin daughters. Price was good, delivery super quick, and the girls LOVE them! They’ve been riding them nonstop for two weeks and we haven’t had any issues at all.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Our seat cracked within the first two…

Our seat cracked within the first two weeks of having the hoverboard and go cart seat and they replaced it asap...no questions asked! recieved the seat the next day even! amazing!

August 1, 2020
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good, my kids are enjoying their hoverboards and they seem like a well built product, time will tell how they hold up to the rigours of teenagers

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

Our order was delayed because of Covid…

Our order was delayed because of Covid but we were in constant communication Brent. He offered us updates and the opportunity to cancel if we were not satisfied with the delay. Their response time was quick and it felt personal. My kids were really happy with their hoverboards and carts.

July 18, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look