BRENWOOD MOTOR Reviews 

43
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I recently purchased a used car from Brenwood, I’ve previously had a negative experience purchasing from a different dealership. Jake was really helpful and made the buying process easy and clear.... See more

Rated 5 out of 5 stars

The company is brilliant i had a pleasant experience, my son bought 2 cars from here in past reccomended them so part exchanged my old car , the service was excellent , new car had alot things done ru... See more

Company replied

Rated 1 out of 5 stars

We bought from them few new cars over the last 14 years. But recently it turned into a joke. We been complaining for poorly working crash/safety systems in our new Suzuki, but it was ignored. I was tr... See more

Rated 5 out of 5 stars

I would just like to say that we bought our new Ssangyong Tivoli from Brenwood, and from start to finish Barry the sales man has been amazing, his lovely attitude is a credit to Brenwood, as we... See more

Company replied

Company details

Information provided by various external sources

Visit Brenwood Motor Company in Brenwood Kirkcaldy, established dealership and servicing specialist. Get in touch today to arrange a test drive.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

43 reviews

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No recent history of asking for reviews

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4.4

All reviews

(43)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, they agree to everything and do not honour it. They want non refundable deposits and all the money in advance of collection and viewing the vehicle.
If you are reading this hopefully you will find your dream vehicle elsewhere, DO NOT BUY FROM HERE

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

beware of there warentys

minibus purchase buyers beware of the full facts as they are not upfront about things.
Took them 13 days to have minibus ready, it needed a new front window we got told that was causing a delay at one point we were told it was done and when wife went to garage after it was not done. Even had call from finance company before I got it asking how things were explained I did not have it. They said they would call me back they never have as soon as I drove it out of garage it was pulling to the left all the time. They have replaced a tyre with a cheap summer budget when the rest are all season mitchelan tyres before i collected it. When I purchased the car got advised it had a 6 month warranty and then when I pick it up to be told it has a 6 month warranty but with a 250 excess at this point I'd all ready sold my old minibus if I still had it would of told them to stick it.
Iv since had the minibus at my own intependent garage and had to fork out ove£300 pounds in new tyres and wheel alignment being done. My wife has also called the sales manager who advised that there is not a 250 excess on warranty but there is a diagnostics fee and there is a £1000 limit on a fault. We were advised none of this when we got the minibus. If we were told any of this before we payed out a £1000 on deposit we would not have purchased it.

June 6, 2022
Unprompted review

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