Douglas at Bressenden has been a great support & help to us throughout our holiday booking from finding the appropriate holiday for us and helping with any useful information throughout the process. W... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bressenden were responsive and helpful throughout. Hotel and travel arrangements were well organised. Programme was interesting.
Company replied
We were so fortune to have Douglas Moss to look after our booking. Not only that, he always kept us updating with our booking by emailing us, reminding us the documentations required for travelli... See more
Company replied
I reached out to Bressenden Travel in regards to a 7 day tour through England. Douglas Moss responded quickly and provided answers to all my questions. He quickly secured our trip and attended to all... See more
Company replied
Company details
Written by the company
At Bressenden Travel we understand that your holiday is something special to you and are committed to ensuring you have an unparalleled travel experience. Bressenden Travel brings you the perfect travel itineraries across the world's best destinations. From a day trip of London to a river cruise along the Peruvian Amazon. Our specialists will take time to understand your travel requirements, so they can make informed suggestions and plan your perfect trip. The same travel specialist will guide you every step of the way. Using their knowledge, experience and high quality services, we set to exceed your expectations and make your holiday all you desire. We are with you every step of the way so you can book with confidence.
Contact info
16 Beach Road, BN17 5HT, Littlehampton, United Kingdom
- 02071705878
- enquiries@bressendentravel.com
- bressendentravel.com
4.7
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick communication, attentive and dependable service
I reached out to Bressenden Travel in regards to a 7 day tour through England. Douglas Moss responded quickly and provided answers to all my questions. He quickly secured our trip and attended to all of our special requests. He checked in before the trip with all the necessary vouchers and lodging information. He was available afterwards for advice and additional vacation needs. The tour he connected us with was excellent.
July 3, 2023
Reply from Bressenden Travel
Dear Ms Scoggins,
Thank you very much for your kind review. I am so glad to hear that you had a wonderful time on your tour around the UK. It was my pleasure assisting you with planning and booking your trip, and I’m glad your requests were looked after.
I'm especially pleased to hear that you were happy with the tour that I connected you with. We only work with top tour operators, so I'm confident that you'll always have a great experience when you book a trip through us.
If you ever have any travel needs in the future, please don't hesitate to contact me. I'm always happy to help.
Best Wishes
Douglas – Bressenden Travel
The flight was booked immediately after…
The flight was booked immediately after a phone call. Quick service, very clear alternative flight choices given. Excellent service by Douglas
October 13, 2023
Reply from Bressenden Travel
Dear Dr Rout,
You are very welcome for the help with your flights. I'm pleased to hear that you found the alternative flight choices helpful, and we were able to quickly book a convenient one for you.
Thank you for your kind words. I look forward to helping you with your next trip.
Best Wishes
Douglas – Bressenden Travel
Very effective way during cosultation…
Very effective way during cosultation with representative of the Bressenden Travel to discuss and choose the best tour for me and my wife respecting two major criteria: educational aspect (better understanding history and culture of the country) and enjoyment in natural beauty of the region covered during our travel.
October 5, 2023
Reply from Bressenden Travel
Dear Djordje,
Thank you for taking the time to share your experience with us.
You are very welcome for the help in selecting the right tour for you. We are proud to offer a wide variety of tours that cater to different interests and pleased we had one that matched your passion for the history, culture and natural beauty of Turkey.
Thank you for entrusting us with your holidays. It is always a pleasure speaking with you and I look forward to assisting with many future trips.
Best Wishes
Douglas – Bressenden Travel
Timely and helpful
Timely and helpful. Douglas arranged everything quickly and communicated well. I would definitely contact him the next time I am in London!
October 4, 2023
Reply from Bressenden Travel
Dear Kathy
Thank you for your kind words. I'm delighted to hear that you found my services timely and helpful. I always find it best to be very clear and open, when arranging holidays for guests.
It would be my pleasure to help you again when you're in London next or with any of your other travel plans. Please don't hesitate to get in touch.
Best Wishes
Douglas – Bressenden Travel
We were very late in booking an Insight…
We were very late in booking an Insight 9 day Best of Britain tour.
Douglas was very helpful in organising at such late notice. Douglas was very polite and caring.
Superb service.
September 26, 2023
Reply from Bressenden Travel
Dear Deborah,
Thank you for taking the time to share your positive experience with us.
It was an absolute pleasure assisting you with the last minute trip around the UK. I understand that sometimes travel plans can be spontaneous and I'm delighted that I could be of help in ensuring your trip went smoothly. Your words regarding my assistance being helpful, polite, and caring are really appreciated, as I always do my best to help people create wonderful travel experiences.
Thank you again for your review. I hope that you will consider booking with Bressenden Travel again in the future. I will always be happy to help however I can.
Best Wishes
Douglas – Bressenden Travel
Great experience from beginning to end
I recently booked a River Cruise with Bressenden Travel and Douglas was an amazing help from the start. I've never gone on a cruise before, but he answered every question and I felt very confident booking my holidays with him. I would definitely recommend and book again.
August 20, 2023
Reply from Bressenden Travel
Dear Susana,
Thank you so much for your kind review. I’m so glad I was able to help you book your river cruise.
I know it can be daunting booking a cruise for the first time, so I'm happy that I was able to answer all of your questions and make the process easy for you.
Once again, thank you for choosing Bressenden Travel and for taking the time to share your feedback. Should you decide to embark on another adventure in the future, whether it's another cruise or something else, please don't hesitate to get in touch. I'm here to assist you every step of the way.
All the Best
Douglas – Bressenden Travel
The hands on availability of Douglas M…
The hands on availability of Douglas M was exceptional. When chatting about my trip experience I always bring up the name Douglas M and Bressenden Travel since I was so impressed with their customer service. Thank you so much Bressenden, you guys are great.
April 21, 2023
Reply from Bressenden Travel
Dear Peter,
Thank you very much for your kind words. I'm so glad to hear that you were impressed with my customer service. I always strive to be as hands-on and available as possible to our guests, so I'm glad that it made a positive difference to your experience.
Thank you for entrusting me with your trip and I look forward to helping with your future holidays.
Best Wishes
Douglas – Bressenden Travel
Amazing service by Douglas Moss
Amazing service by Douglas Moss. He went out of his way to try to get in contact with us here in Canada. Many follow ups and always answered my questions
August 16, 2023
Reply from Bressenden Travel
Dear Nancy,
Thank you for your kind words, which are very much appreciated.
It was no problem to reach out to you in Canada and I was of course always happy to answer your questions. I always think it’s best to be completely sure of everything before you book and travel.
Thank you once again for booking your holiday with us and for taking the time to share your positive experience. It was a pleasure assisting you and I look forward to helping with any future trips.
All the Best
Douglas – Bressenden Travel
We used Bressenden Travel and Douglas…
We used Bressenden Travel and Douglas to book our River Cruise. Credit where credit is due. Douglas has been an absolute star during the whole process of finding the right cruise to booking it and keeping us updated and even giving us tips on which room to book and trips to do. Douglas answered all my questions prior to booking and gave me great confidence. Thank you Douglas you really helped and the trip did not disappoint.
August 6, 2023
Unprompted review
Reply from Bressenden Travel
Dear Sharon,
Thank you so much for your incredibly kind words and for taking the time to share your experience. I’m delighted to hear your cruise lived up to your expectations.
You are most welcome for the help in arranging your cruise and for the recommendations. I always aim to provide personalised and attentive service to ensure the prefect trip, so it’s lovely to hear that it all helped to make an amazing cruise and gave you peace of mind before you travelled.
Once again, thank you for booking with myself and Bressenden Travel. I do appreciate the opportunity to assist with your holidays and look forward to assisting you with any future adventures.
Best Wishes
Douglas - Bressenden Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.