Ordered several times now from Brew Day, and as always received a polite and efficient service from Matt. Ordered all grain kit mid afternoon & everything was available for collection next morning. Ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Home brew equipment and ingredients. Next Day Delivery. Speciality all grain beer kits. Speciality malts and hops. Huge range of Wine and Beer kits. Starter kits and gift cards available.
Contact info
Unit 18, Daybrook Business Centre, Sherbrook Road,, NG5 6AT, Nottingham, United Kingdom
- 0115 8820255
- info@brew-day.co.uk
- brew-day.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and good communication
Fixed quality problem with quick customer service
Addressed under delivery very quickly and apologised
Excellent customer service
Excellent customer service, arrived next day. Well packaged and clear paperwork. Pleasure!
Prompt service
Prompt service, good communication.
Price is right, and well packed.
What's not to like?
Excellent service
Delivered in 24 hours, excellent prices and excellent customer service
Excellent service prompt delivery
Excellent service prompt delivery. Will definitely use again.
Sadly disappointing overall
Sadly disappointing overall. I have been brewing beer and wine from kits for 45 years or so, this was my first purchase from this company and was an order of over £200 of wine and beer kits. My order arrived in a large box but on opening the box there was a carnage of beer kits bags of grape juice and wine kit packaging that looked as if the whole thing had been placed in a concrete mixer for an hour. Having sorted through everything none of the grape juice bags had been punctured and all the ingredients were there. There was simply not enough internal packaging materials within the outer box, almost none. Therefore there was no restraint of the products within the box and they all smashed together. Unfortunately two of the kit I ordered were missing and there was no indication anywhere that there should have been another delivery box. Having contacted Matt with pictures he stated that there should have been another box in the delivery.
Having waited for the delivery company to follow their standard lost parcel process for a couple of days, replacements for the missing kits were dispatched and received. The packaging of these replacements was also quite poor.
In summary, the prices were fair, the customer service from Matt was courteous but the packaging of deliveries was poor.
Great friendly expert advice
Always had good service from these…
Always had good service from these guys. Flexible, friendly and competitive prices.
Great company with excellent products
Excellent service
Excellent service, great products. Delivered next day. My main supplier for all brewing ingredients.
Excellent service and very helpful
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








