Brewins Plumbers Reviews 419

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. Many people appreciate the prompt response times, with some noting that the team went above and beyond to resolve issues and provide thorough explanations. The staff are frequently described as knowledgeable, polite, and respectful of customers' homes, ensuring a clean and tidy work environment. Some people also felt that making an appointment for a boiler service could take a long time. However, once the appointment was made, the service itself was carried out efficiently and professionally.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Staff

Consumers consistently find staff to be professional, friendly, and highly competent. Many reviewers praise... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service from start to finish. My phone call for help with my shower was answered straight away. They attended later that day and returned the following day with the parts that were nee... See more

Company replied

Rated 5 out of 5 stars

We return home from our holiday in December with a 6 month old baby to find our home freezing cold as the boiler had shut down with zero pressure. I googled plumber near me & Brewins came up the... See more

Rated 5 out of 5 stars

My experience with Brewins Plumbers has always been excellent from having a new boiler and serving to when I needed them recently for my new kitchen sink and gas hob, this was no trouble and the two y... See more

Company replied

Rated 5 out of 5 stars

Boiler breakdown Karl and the team were superb in diagnosing and repairing my Glowworm boiler that had packed up and within no time was back up and running. From now on the Brewins team is my pre... See more

Company replied

Rated 3 out of 5 stars

It took a long time to make an appointment for a boiler service. When appointments made they were cancelled twice. Finally Karl came out to do the service and replace a part after 6pm. He is a wonde... See more

Company replied

Rated 5 out of 5 stars

We have used Brewins Plumbers for the last few years to Annually service the boiler. Easy to arrange a date, with updates on the day with a more specific eta. Always knowledgeable, clean and efficient... See more

Rated 5 out of 5 stars

Can’t recommend Brewins enough. Polite staff, efficient & tidy. Arrived on time and did a brilliant job of fixing the water leak under the floor upstairs. Great local business.

Company replied

Rated 5 out of 5 stars

I have give Brewins five stars because I’m very pleased with this company, from having a new boiler fitted and now my first boiler service. Cannot fault the young man who came, he was on time and did... See more

Rated 5 out of 5 stars

Going above and beyond with their service. Routine boiler service highlighted problem with the gas supply, which then meant it was no longer Brewins responsibility. However they continued to stay in... See more

Company replied

Rated 5 out of 5 stars

The Brewins rep was friendly, courteous and had a very good knowledge of the heating system to be serviced so the service was carried out very quickly and efficiently. Would certainly use Brewins Plum... See more

Rated 5 out of 5 stars

Brewins always provides a prompt, efficient service. My boiler was fitted 4 years ago and it has worked really well. They are a very competent team. Servicing is always completed on time. They are a p... See more

Rated 5 out of 5 stars

George fixed our leaking shower and fitted new kitchen taps. He is a nice polite young man who respects your property. Can’t fault him. Will definitely use Brewins again.

Company replied

Rated 5 out of 5 stars

Excellent work by the Brewin team that came to service our Boiler. They were thorough and made sure that everything was left as it should be. Definitely recommend them for installation and servicing!... See more

Rated 5 out of 5 stars

Reliable, knowledgeable and prompt. Frequently get me out of plumbing and heating problems with a very complex set up. Top marks to Brewin’s👍

Rated 5 out of 5 stars

George came on time, texted us prior to attending. Very professional, took his time checking and explaining everything. Kept everything clean.

Rated 5 out of 5 stars

Hi. We got this company's details from The Swiftflash. Had heard of them before so tried them and were very pleased. They fitted our gas hob and serviced our gas boiler. The 2 guys did a lovely job. W... See more

Company replied

Rated 5 out of 5 stars

Reliable annual service and very nice friendly engineer. Engineer was respectful of my home and wore carpet slippers over his boots. Brewins kept in touch with me to inform me when engineer was a... See more

Company replied

Rated 5 out of 5 stars

Gas boiler breakdown resolved by the brilliant Brewins team , basically my gas boiler ( which is knocking on a bit ) was refusing to fire up and the friendly professional guys quickly diagnosed th... See more

Rated 5 out of 5 stars

The job was arranged easily and promptly and communication with third party roofer was all taken care of by Karl. Job was completed to a very high standard and communication was very good.

Company replied

Rated 5 out of 5 stars

The team at Brewins provided an excellent service for the replacement of a 20 year old cylinder, putting in a new power tank, installing new WiFi thermostats in each room to the underfloor heating and... See more

Rated 4 out of 5 stars

George was very polite and professional, He has good communication skills and respects the home owners environment that he is working at.

Company replied

Rated 5 out of 5 stars

Karl was brilliant from the first phone call, through to coming out and servicing our boiler, will definitely be using again

Rated 5 out of 5 stars

Boiler Service, Great job, George was excellent at explaining stuff and efficient. Already booked for next year

Rated 5 out of 5 stars

Great service, arrived on time and carried out the work cleanly and as agreed. Follow on visit to reinstall the bathroom suite went just as well

Rated 5 out of 5 stars

Extremely professional, work done in good time, all the team were friendly, polite and professional and left things spotless. Highly recommend

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Boiler Installation Service Brewins Plumbers recently fitted a new boiler for us and we couldn’t be happier with the service. From the initial quote to the final handover, e... See more

Company replied

Rated 5 out of 5 stars

George was very professional from start to finish. Excellent service of gas heater I hadn't used for 5 years. Highly recommend.

Company replied

Rated 5 out of 5 stars

Came out very promptly to look at boiler, got quote out to us within a couple of days and within a week had completed the job, very professional work, cleaned up after themselves, I would highly recom... See more

Company replied

Rated 5 out of 5 stars

quick service and very thorough with clear communication throughout. a complex diagnosis was made and a fix now agreed. impressed.

Company replied

Rated 5 out of 5 stars

As usual Brewins Plumbers go out of their way to make sure everything is carried out professionally and promptly.

Rated 5 out of 5 stars

Karl and his team are true Gents and a pleasure to have complete our full heating system- Thank you to you all.

Rated 5 out of 5 stars

Great service from Brewins, as always. Friendly and helpful and, once the new boiler was installed, everything was left clean and tidy.

Rated 5 out of 5 stars

Amazing service from start to finish. Quick response time, very knowledgeable, tidy work and reasonably priced.

Rated 5 out of 5 stars

Central heating system check and service as ever with Brewin’s were first class, they were punctual, transparent and efficient nothing more to be said first class service.

Rated 5 out of 5 stars

Karl came and inspected the required job, quote arrived promptly and the guys arrived on time, sourced the required materials and completed the work quickly with no issues.

Company replied

Rated 5 out of 5 stars

Always an amazing service from Brewins, work is done in a timely manner and extremely tidy

Rated 5 out of 5 stars

The plumber George - was courteous and unhurried. He explained everything and did a thorough and professional job.

Rated 5 out of 5 stars

Prompt friendly professional service, provided additional useful advice. Reasonably priced and kept me fully informed during the repair. Will use Brewin's again without hesitation.

Rated 5 out of 5 stars

Highly competent, don't rush in and out but take time to discuss and sort problems out.

Rated 5 out of 5 stars

The new replacement boiler was installed quickly and efficiently. Everything was left spotless.

Rated 5 out of 5 stars

Great Friendly service always very professional and prompt. I would highly recommend Brewins Plumbers.

Rated 5 out of 5 stars

Great boiler service - friendly efficient engineers who did a thorough job and left everything tidy. Highly recommend.

Rated 5 out of 5 stars

As always Brewins do exactly what is needed to do the job, they arrive on time very courteous and professional George is just brilliant gets on with the job always wears carpet protectors and is keen... See more

Rated 5 out of 5 stars

Very helpful and great advice in our consultation stage, all workman were very polite and professional, absolute great job couldn't recommend these guys enough.

Company replied

Rated 5 out of 5 stars

Highly professional service. Really helpful. Responded quickly. Sorted issues for a fair price.

Company replied


Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gasfitter
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Brewins Plumbers are a Gas Safe accredited family business based in Leicestershire. Our dedicated engineers (Not contractors) are fully qualified and trained to the highest standards. We are fully insured and treat your home or business with the upmost respect, always using protective dust covers and shoe covers in our work areas. We are accredited and trained by all the major boiler manufacturers and also qualified to work on high pressure unvented hot water systems as well as mains boosting systems. We can offer 3 levels of boiler with 5 year, 10 year and 12 year parts & labour manufacturer guarantees. Our reputation is your guarantee. Read about us on Trustpilot *****


Contact info

4.9

Excellent

TrustScore 5 out of 5

419 reviews

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Rated 5 out of 5 stars

Came out very promptly to look at…

Came out very promptly to look at boiler, got quote out to us within a couple of days and within a week had completed the job, very professional work, cleaned up after themselves, I would highly recommend this company.

October 15, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

Thank you for your fantastic review and recommendation! We’re glad we could attend promptly, provide a quick quote, and get the work completed efficiently. It’s great to hear you were pleased with the quality of our work and the cleanliness on site — the team really appreciates feedback like this. If you ever need us again, we’re always here to help. Thanks for choosing Brewins Plumbers!
👨‍🔧🔥💧🏠✅

Rated 5 out of 5 stars

Professional service with clear communication

Professional service solving more than the immediate issue in order to prevent re-occurrence. Always excellent communication.

October 8, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

Thank you for your lovely feedback! We’re really pleased to hear you were happy with the service and communication. Our aim is always not just to fix the immediate issue, but to make sure everything is put right to prevent problems in the future — so it’s great to know that approach made a difference. If you ever need anything again, we’re always here to help. Thanks for choosing Brewins Plumbers!
👨‍🔧💧🔥🏠✅

Rated 5 out of 5 stars

Good job done.

Hi. We got this company's details from The Swiftflash. Had heard of them before so tried them and were very pleased. They fitted our gas hob and serviced our gas boiler. The 2 guys did a lovely job. We were contacted in the morning to say what time they'd be arriving, which was helpful as we have a grumpy dog that needed to be out the way. The guys were friendly and helpful and left the job tidy. The price was reasonable too. Just wish they'd got back to us sooner than they did to let us know they could do the job. Would definitely recommend. Xx

September 22, 2025
Unprompted review
Brewins Plumbers logo

Reply from Brewins Plumbers

Hi Jayne,
Thank you so much for your review — we really appreciate you taking the time to share your experience! We’re glad you were happy with the hob installation and boiler service, and that our engineers made things easy (especially with your grumpy dog 😄).
Apologies for the delay in getting back to you initially — we’ll take that on board to improve our response times.
Thanks again for recommending us.
Brewins Plumbers.
👨‍🔧💧🔥🏠✅⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Boiler breakdown

Boiler breakdown

Karl and the team were superb in diagnosing and repairing my Glowworm boiler that had packed up
and within no time was back up and running. From now on the Brewins team is my preferred heating service/ repair company

September 26, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

Thank you so much for your kind words! We’re really pleased Karl and the team were able to get your Glowworm boiler back up and running so quickly. It’s great to hear you’ll be choosing Brewins as your go-to heating service and repair company – we truly appreciate your trust and support.
👨‍🔧🔥💧🏠✅

Rated 5 out of 5 stars

Gas boiler breakdown resolved by the…

Gas boiler breakdown resolved by the brilliant Brewins team , basically my gas boiler ( which is knocking on a bit ) was refusing to fire up and the friendly professional guys quickly diagnosed the issue and removed and cleaned out the pilot burner assembly which did the trick and then thoroughly tested the boiler and the exhaust gases and left everything clean and tidy.

Also I am looking to upgrade my heating system next year and I will definitely be getting Brewins to undertake the install , the big plus is that they are a trusted local company

Many thanks again

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My experience with Brewins Plumbers has always been excellent from having a new boiler and serving to when I needed them recently for my new kitchen sink and gas hob, this was no trouble and the two young men who came and did the job were excellent in every way. I cannot fault this firm. Thank you to Brewins.

September 21, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

Thank you so much for your lovely review! We’re really pleased to hear you’ve been happy with our work over the years. The lads will be chuffed to know you thought they did such a great job with your sink and hob. We really appreciate your support and look forward to helping you again whenever you need us.
👨‍🔧💧🔥🏠✅

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish.
My phone call for help with my shower was answered straight away. They attended later that day and returned the following day with the parts that were needed and completed the job.

So refreshing, after numerous phone calls leaving messages to other local companies that couldn't even be bothered to reply. Thoroughly recommend them.

September 10, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

Thanks so much for your lovely feedback! We’re really glad we could get your shower sorted quickly for you. It means a lot that you’d recommend us, and we’ll always be here if you need us again.
👨‍🔧💧🔥🏠✅

Rated 5 out of 5 stars

Really professional

Highly professional service. Really helpful. Responded quickly. Sorted issues for a fair price.

September 17, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

“Thanks so much for your review! Really glad we could get things sorted quickly for you at a fair price.”
👨‍🔧🔥💧🏠✅

Rated 5 out of 5 stars

Good service

Very good service and extremely efficient and helpful

September 9, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

“Thank you for your kind words! We’re really pleased you found our service efficient and helpful – we look forward to assisting you again in the future.”
👨‍🔧🔥💧🏠✅

Rated 5 out of 5 stars

From a happy customer.

Very happy with the reliability and clean service each year.

September 10, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

“Thank you for your kind words! We’re so pleased to hear you’re happy with our reliable and clean service each year. We really appreciate your continued trust.”
👨‍🔧💧🔥🏠✅

Rated 5 out of 5 stars

Boiler service

Quick and thorough

September 3, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

“Really appreciate your kind words! Delighted that you were happy with the speed and quality of our boiler service.”
👨‍🔧💧🔥🏠✅

Rated 5 out of 5 stars

quick service and very thorough with…

quick service and very thorough with clear communication throughout. a complex diagnosis was made and a fix now agreed. impressed.

September 5, 2025
Brewins Plumbers logo

Reply from Brewins Plumbers

👨‍🔧💧🔥🏠✅
“Thank you for your kind feedback! We’re glad to hear you were impressed with our service and communication. Diagnosing complex issues can be tricky, so we’re pleased we could get everything agreed and sorted for you.”
👨‍🔧🔥💧🏠✅

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