Brian James Menswear Reviews 243

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service I ordered a late gift Monday 23rd from your shop in Kerry at 4pm in the evening it arrived at my door 11am in Kildare the next morning just in time for Christmas. I was very impress... See more

Rated 5 out of 5 stars

Great easy to use website and staff promptly replied to a question I had prior to ordering. Staff also requested I review my order prior to postage as items varied slightly from what was shown in pic... See more

Rated 5 out of 5 stars

My parcel was delivered within a short time. Upon opening it, I saw exactly what I ordered. Two good jumpers at a very decent price. Thanks a million.

Rated 5 out of 5 stars

I ordered some beautiful shirts and shoes for my sons for Christmas, I am very aware of buying local this year. I spoke with Brian by phone, he was so helpful, I also ordered from the web site wh... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Jeans Shop
  4. Outerwear Store
  5. Shoe Store
  6. Tuxedo Shop

Written by the company

Brian James Menswear is a much loved, multi-brand destination mens store which hosts luxurious clothing and goods from many of the world’s leading menswear brands. We are committed to ensuring a superior shopping experience for every customer, every time. Our website and store, at the heart of Killarney, are inspiring spaces where we engage with our valued customers and ensure a memorable, hassle free, seamless shopping experience. Our brands include Tommy Hilfiger, GANT, Bugatti, Calvin Klein, Barbour, Barbour International, Tommy Jeans, Calvin Klein Jeans, Remus Uomo, Fynch Hatton, Meyer, Olymp, Farah, Superdry, Bleubird, XV Kings and many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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Rated 5 out of 5 stars

Excellent customer service

I was due to collect my online order instore but a member of my family tested positive for Covid. I rang Brian James Store to arrange home delivery instead. They were very accommodating and didn't charge for postage. I received the item the next day. Very good customer service amd very efficient. Thank you!

December 24, 2021
Rated 5 out of 5 stars

Delighted with the quick and efficient…

Delighted with the quick and efficient service from Brian James Killarney. Placed my order late Thursday night and it was delivered before lunchtime on Saturday. Would have no hesitation in ordering from this site again.

December 7, 2021
Rated 1 out of 5 stars

I was sending the T shirt to my nephew…

I was sending the T shirt to my nephew in Ennis - Daniel O'Shea . It was delivered to a place in Tulla Co. Clare. My nephew's phone number was visible from the address on the parcel. My brother collected from the lady in Tulla . My nephew lives just outside Clare castle near Ennis. I was disappointed that there was hassle around the delivery of the parcel for my nephews birthday.
Also even though I am the purchaser, Marie O'Shea , Daniel my nephew is registered as the purchaser, even though it was being delivered to Daniel O'Shea. There should be a space where the receiver of the product is differentiated from the purchaser.

June 8, 2021
Brian James Menswear logo

Reply from Brian James Menswear

Dear Marie, We have brought this up with our courier. Unfortunately we don't deliver the parcels, as this wouldn't be practical. We outsource our logistics to DPD like all other ECommerce providers. You will note from our website that we have a shipping address input area and a purchaser input area, so I'm unsure where the confusion lies here, but rest assured we will investigate this thoroughly.
Kind Regards,
The Brian James Team

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