Briant Broadband Reviews 160

Briant are brilliant, have used Babble and Focus in the past and have had the worst service ever. Briant came along and did what they said and have had no issues what so ever since they did the install.

Brilliant company who do what they say and not mess your business up like the previous cowboys.

When I first joined Briant they were brilliant, as soon as City Fibre put in the line Briant were round the same afternoon installing & setting up my router. Since then (3 years approx) I've never had any issues with the service provided & the bonus is they are a local company & (so far) easy to contact.

Brian’s installation was very clean and almost invisible. Had system for 3/4 months and speeds as published with no issues. Would highly recommend them and now saving a fortune having moved from Virgin.

evering thing was faultless. Had a problem porting my house phone over but fully beleive it was due to Sky. All contacts with customer service handled locally and dealt with by them with consideration to my needs. In terms of the product i have now double the download speed for half the price and 10x the upload speed but don't use. Why on earth do normal people allow themselves to be financially abushed by big companies that treat you no more than a number. Thankyou Briant.

Brilliant installation. Brilliant service. Brilliant staff. Brilliant prices.
Brilliant

A very poor insulation by city fibre ...that took 2 days instead of a few hours ....damage to my freshly decorated lounge...and now very slow broadband speeds...not impressed.

I've had my fibre broadband for 10mths now and can honestly say it's been brilliant. Briant have been helpful all the way through the installation and dealt with any questions I've had in a polite and punctual way.
Happy to recommend their services to anyone.

they are quick and efficient at sorting out any perceived problems

Brilliant broadband service & great after sales

Fast and efficient installation
Excellent line speed
Exceptional speed of response in resolving any issues that have arisen
A great highly motivated team who are friendly and knowledgeable

The whole team are brilliant. Post and pre fit, informative, polite and supportive.

Much better than any of the big players and you can speck to the MD.

Incredible service! Made the switch after getting disillusioned with both Sky and Virgin. I can THOROUGHLY recommend. Nothing has been too much trouble, connection is amazing, solutions to problems forthcoming and customer service excellent. I would never return to the big providers. Very impressed with this service on so many levels.

Excellent broadband service - fast, reliable and great value for money

At home 20/20 Fast, reliable and reasonably priced.
Tried to get the to provide my church. No connection yet (and for the past year). We currently have a copper connection fed from a pole which bristles with fibre! I contacted Briant and they said they would contact City Fibre. Nothing heard for 4 weeks! Thinking of switching to TOOB.

Efficient service. Invisible wiring. Speed as per stated by Briant, with very few, if any drops.
Had to get modem moved to centre of apartment to spread the coverage better, which was no problem to them.
Would recommend all day long.

Really impressed with the speed and reliability as we have a large family and so much running off the wifi and never had any trouble. Highly recommend

Not a lot I can say really. The speeds quoted are held and frequently exceeded. Can't comment on the customer service as I have had no need to contact them. The two guys who turned up to install the service were pleasant and friendly and didn't make a mess. Altogether, very happy.

Fabulous service and totally reliable. Best customer service I have experienced. So pleased I changed from BT to Briant.

Can’t fault the service and customer relations at Bryant. So lucky to have excellent service locally.