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Rated 2 out of 5 stars

I paid £39 for me, my husband and my son to go to the Milton Keynes Brick Festival, we paid more so that we could get in earlier. When we got there I was shocked that more than half of it was dedicat... See more

Rated 2 out of 5 stars

Loughborough brick festival was abit of a disappointment, the prices of the lego sets were quite expensive. You can get some cheaper online. We were looking for certain sets and offered prices but t... See more

Rated 4 out of 5 stars

A birthday present for my grandson, and having a love for Legos! Venue was great, convenient, entrance/exit clear. There were many areas to stop and create/build legos, floor puzzle--great idea (have... See more

Rated 4 out of 5 stars

Great visuals, not much at the LEGO store that you can’t find at walmart. Offering newer or limited LEGOs would be special, went to two Brick Fests and got the same pin, the view was worth the cost,... See more

Company replied

Company details

  1. Event Management Company

Written by the company

#1 Attended Family Event for BRICK Fans


Contact info

3.2

Average

TrustScore 3 out of 5

267 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

HORRIBLE

HORRIBLE. An absolute scam. They oversold the event on purpose so my four year old had to wait in a parking lot for 45 minutes while 1000s of people waited in line for an event that was geared online for children but had very little options for children?!?! DO NOT WASTE YOUR MONEY. They never gave my kid the mini figurines I paid extra for.

November 14, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hello Samantha,

We apologize that your experience with us was not positive. We are constantly expanding our event to add new activities to help with the lines. We sell a limited number of tickets; however, lines do get long during peak hours. We love what we do and we work very hard to bring our event to people all over North America. We are always working on making our event better so we greatly appreciate you taking the time to give us your feedback. We are very sorry again that you did not have a good experience at our event. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at infor@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 5 out of 5 stars

I was really impressed with the level…

I was really impressed with the level of detail in the LEGO creations at Brick Fest Live. It was inspiring to see what can be achieved with a little imagination and a lot of bricks. Highly recommend!

October 21, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hello Colton,

Thank you for your kind remarks! We are so happy that our event was a good experience for you, and hope to see you again soon.

We thrive on this type of feedback, so we will be sure to pass this review off to the team. Our goal is to provide a quality family entertainment event to people all over North America, and we are excited that we were able to make it happen for you and your family. We are always open to suggestions as well for different age groups. We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 5 out of 5 stars

The atmosphere at Brick Fest Live was…

The atmosphere at Brick Fest Live was electric! It was great to see so many people passionate about LEGOs. The organizers did a great job of creating a fun and welcoming environment.

October 2, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Tressa,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a bricktastic day with us at Brick Fest Live! We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 5 out of 5 stars

Brick Fest Live was a fantastic…

Brick Fest Live was a fantastic experience for LEGO enthusiasts of all ages. The vendor hall had some amazing finds, and the special guests were super engaging. Definitely worth the price of admission.

October 20, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hey Ayana,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them.

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them. We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 5 out of 5 stars

This event was a blast for the whole…

This event was a blast for the whole family! The intricate LEGO builds were mind-blowing, and my kids loved participating in the building activities. Can't wait to see what they have in store next year!

October 27, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Stanton,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a brick-tastic day with us at Brick Fest Live!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 3 out of 5 stars

Did not live up to advertisement

I felt like it was nothing like the pictures posted. I expected more building opportunities and more lego displays. It took way too long to get into the event especially since I prepaid.

October 12, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Tracy,

Thanks for taking the time to write a review. We are very sorry to hear that we did not meet your expectations.

Your feedback will be shared with our management team to ensure the necessary improvements are made. We want to make sure your voice is heard as we continue to improve, and hope you won’t hesitate to reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 3 out of 5 stars

It was fun

We had a blast, had so much fun with all the attractions , and the building areas. There were only a few things we were a little disappointed with, we hopped to see more large lego creations, also we were disappointed with the lack of value of the VIP tickets, we paid more for the VIP ticket and thought there was more included with them. Lastly we had hoped to have more of a selection in the store for the price of the sets. Not every person is a star wars fan.

October 12, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Landen,

Thanks for your review. We value your feedback and are thrilled your family had a brick-tastic time with us at Brick Fest Live!

We appreciate your feedback given on our event you recently attended. We’re always improving our event, so we will pass this off to the team to factor into future updates and enhancements.

Best,
Brick Fest Live

Rated 4 out of 5 stars

Fun time!

After walking in, we weren't sure how engaging it would be, and my daughter wasn't sure how long she would want to stay. We wound up staying from 9-3 and did all the activities except for the derby (long lines all day) and she had a blast!

October 12, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Crystal,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a brick-tastic day with us at Brick Fest Live!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 1 out of 5 stars

We were SO excited for this

We were SO excited for this. We got to the event and unexpectedly had to pay an additional $10 to park--would've been nice to know as we did not bring cash. When we got to the event, most of the '80,000 sq feet' of display was empty. There were maybe 10 large lego sculptures, way less than described. The stations for builds were packed and they weren't even prepared with enough Legos for everyone there. They claimed they let builds stay for 15 minutes before taking them down and recycling, but they took our family's mosaic builds we spent an hour on down and crushed them before 60 seconds had passed--we stepped away to get our 4th person to hang theirs up for a photo together and the attendant with no teeth who was whining about a bonus he missed out on to be there working took our just hung up builds and crushed them in front of us, leaving other art up for way longer than the '15 minutes'. The races had 5 lanes but they only used 2 so the line was 25 people deep and barely moving the whole time. The shop there was mostly bought out of anything under $50. The gifts you get when you pay extra for an experience lands you at a table where you have to send a photo of lanyards to their email then they claim they'll mail the extras. Overall, this was a waste of money. You can spend the same amount on a mixed lego set and let your kids build at home. Very very disappointed.

October 13, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hello L J,

We apologize that your experience with us was not positive. We are constantly expanding our event to add new activities to help with the lines. We are also always looking for new fan displayers in every location we hold an event in. Displayers can apply here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to sign up! We love what we do and we work very hard to bring our event to people all over North America. We are always working on making our event better so we greatly appreciate you taking the time to give us your feedback. We are very sorry again that you did not have a good experience at our event. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 1 out of 5 stars

Scam

Scam - Retail outlet was double price with no price tags. Checkout the BBB Reviews (F Rating)

October 12, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hi Andrew,

Thanks for taking the time to write a review. We are very sorry to hear that you were unsatisfied with our merchandise area. All prices for kits and merchandise are readily available by scanning their QR code from your phone or scanning the items barcode with your phone in the laminated pricing books located throughout the merchandise area.

Your feedback will be shared with our management team to ensure the necessary improvements are made. We want to make sure your voice is heard as we continue to improve, and hope you won’t hesitate to reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 4 out of 5 stars

It was fun seeing all of the builds…

It was fun seeing all of the builds wish there was more. Still had a great time!

October 5, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi there Joshua,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a bricktastic day with us at Brick Fest Live! We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 5 out of 5 stars

Family Fun

We just had a lot of fun as a family looking at the legos, doing the activities, meet and greet with lego masters, and shopping.

October 5, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hey Annette,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them.

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them. We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 4 out of 5 stars

It was fine

It was fine. Too much emphasis on selling Lego sets and the activities were good but not great. My 13 year old liked it fine, but he was ready to leave after an hour or so and he is a huge Lego kid.

October 5, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Marcia,

Thank you for taking the time to review us! We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new! We are always open to suggestions as well for different age groups. We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 5 out of 5 stars

I took my grandson and his friend and…

I took my grandson and his friend and they really enjoyed building bridges and race cars. The displays were beautiful.

October 5, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hello Penny,

Thank you for your kind remarks! We are so happy that our event was a good experience for you, and hope to see you again soon.

We thrive on this type of feedback, so we will be sure to pass this review off to the team. Our goal is to provide a quality family entertainment event to people all over North America, and we are excited that we were able to make it happen for you and your family. We are always open to suggestions as well for different age groups. We are always looking for local builders that would like to display their builds at our events. Displayers can go here at https://airtable.com/appbpTyAUYD7AmKSa/shrqcGQGqAUK195XK to apply!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 5 out of 5 stars

It was really fun

It was really fun
My two granddaughters could have stayed all day.

Suggestion for us grandparents...we need more chairs!

October 5, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Kim,

Thank you for taking the time to review us! We’re always improving our events and we appreciate your feedback, so we hope that you will come visit us again in the future and check us out again soon to see what’s new!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at https://brickfestlive.com/ for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 1 out of 5 stars

Waste of time and money

Attended brick fest many years ago and my kids had a blast. When we heard it was coming to town again we got tickets (3 tickets ~$75). We waited in a long line to enter and when we finally got in, it was just a sad, sparsely set up convention hall with stations to play with the same Legos we all have at home. Some of the builds were impressive but there were so few of them. The lego store at our Mall of America is probably better (with no admission or paid parking). To top things off, my daughter was interested in purchasing one of the Lego sets available in the retail area. There were no prices listed, and when we finally found a guy to scan a price, the set was $20 more than at Target!
Save your money, definitely not worth it.

October 5, 2024
Unprompted review
Brick Fest Live logo

Reply from Brick Fest Live

Hello Tracy,

Thank you for taking the time to provide us with your experience. We apologize that your experience with us was not positive. We are constantly expanding our event to add new activities to help with the lines. We sell a limited number of tickets; however, lines do get long during peak hours. Our Brick Store does have scannable pricing located throughout the merchandise area for customers to be able to easily scan and view pricing for kits they are interested in. We love what we do and we work very hard to bring our event to people all over North America. We are always working on making our event better so we greatly appreciate you taking the time to give us your feedback. We are very sorry again that you did not have a good experience at our event. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at info@brickfestlive.com if there are any further questions or concerns we may assist you with.

All the Best,
Brick Fest Live

Rated 4 out of 5 stars

Better Prices

We paid money to enter the event, and we expected to see some deals on Lego/bricks, and from multiple vendors. Instead, the prices were no different than retail prices. The nice thing is that some items were fairly rare or unique, like the foil packs.

September 14, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Randy,

Thank you for taking the time to review us! We’re always improving our events and we appreciate your feedback. We hope that you will come visit us again in the future and check us out again soon to see what’s new!

Make sure and follow us on Tiktok, Instagram, Facebook at @BrickFestLive and our website at www.brickfestlive.com for the latest Brick Details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 4 out of 5 stars

While we 5 enjoyed it a lot

While we 5 enjoyed it a lot, I paid for VIP tickets for some extra things, it appeared everyone hit the same extra things and I could have paid for regular tickets.

August 24, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Mary,

Thank you for taking the time to review us! We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new! The VIP Pass is our most popular ticket option. Children that do not have a VIP Pass are required to present Activity Tickets in order to do the activities included in the VIP Pass. We have staff stationed at each ride and activity to check whether the child has a VIP Pass or an Activity Ticket. We are very sorry if there is any confusion regarding the different ticket requirements. We appreciate you bringing this to our attention. The VIP Pass also includes a collectible pin and an event exclusive build.

Make sure and follow us on Tiktok, Instagram, Facebook at @brickfestlive and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Brick Fest Live

Rated 1 out of 5 stars

Brick fest was on 10 Aug and our order…

Brick fest was on 10 Aug and our order still hasn’t arrived and it is26 Aug. we have one very sad grandson.

August 10, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi, Tom!

We are very sorry to hear that you and your family did not have a positive experience at the Brick Fest Live event you attended on August 10th and that you have not received your order in a timely fashion. Please reach out to our Customer Service Department at info@brickfestlive.com for assistance with your order.

Our intentions are to provide a quality experience for every family in attendance. We work very hard to bring our event to people all over North America, and we are always working on making improvements to our events so we greatly appreciate your feedback. We are very sorry again that you and your family did not have a good experience at our event. We hope that you will give us another chance in the future.

Sincerely,

The Brick Fest Live Team

Rated 4 out of 5 stars

It was ok

It was ok, it wasn't as inviting and exciting as the last Brickfest. The last one had more builds and The Masters were there. Holden(17yo) who happens to be high functioning Autistic was so impressed the last time he wanted to take his neice (13yo) for her birthday. I sprung for the VIP passes.We all just wanted to see more builds and interaction guess. Holden used to get the Brickboxes but I had to pause them for a bit. Please just add more...it would've been nice to get a chance to do a glow figure.

March 30, 2024
Brick Fest Live logo

Reply from Brick Fest Live

Hi Christina and Holden,

Thank you for taking the time to review us! We greatly appreciate your feedback on your recent visit to Brick Fest Live. We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new!

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.brickfestlive.com for the latest details! Have a great day, and we hope to see you again in the future!

Sincerely,

Brick Fest Live

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