Manufacturing is amazing. Customer service is something less. To get windows delivered , your co.pany hires that part out. That's where all the issues have occurred. Not that the delivery company want... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good service, especially considering that I had to change all my measurements after I had placed my order. Very good delivery service with a helpful driver. Quality of windows excellent at a v... See more
Company replied
Very happy with our new window The instructions were photo copied [badly] And very hard to see the pictures properly Delivered before time so very pleased with it from this point of view Adrian... See more
Company replied
Cotes impeccables pose facile
Company replied
Company details
About Brico Fenêtre
Written by the company
Site e-commerce depuis 2007, spécialisé dans la vente en ligne de menuiseries prêtes à poser pour le neuf et la rénovation.
Toutes nos menuiseries sur-mesure sur notre site : Brico Fenêtre
Contact info
33300, Bordeaux, France
- contact@brico-fenetre.com
- brico-fenetre.com
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Brico Fenêtre
Bonjour M. BASLEY,
Merci pour votre avis. Au plaisir de vous retrouver sur Bricofenêtre.
A bientôt, Romain de Bricofenêtre
Conforme à la description du produit et…
Conforme à la description du produit et auc côtes fournies.
January 24, 2022
Reply from Brico Fenêtre
Bonjour M. BOURON,
Merci beaucoup pour votre retour.
Cordialement, Romain de Bricofenêtre.
Qualité au top !
January 7, 2022
Reply from Brico Fenêtre
Bonjour,
Merci beaucoup pour votre avis.
Cordialement, Romain de Bricofenêtre.
Très bon service
December 26, 2021
Reply from Brico Fenêtre
Bonjour M. BEUVE,
Merci beaucoup pour votre retour.
Cordialement, Romain de Bricofenêtre.
Ras top qualité
November 5, 2021
Reply from Brico Fenêtre
Bonjour M. COLIN,
Merci pour votre avis très positif.
Cependant votre notation de 1 seule étoile ne correspond à votre avis positif. Je viens de vous contacter en interne pour que vous puissiez modifier votre notation en rapport avec votre satisfaction et votre avis de sur la commande.
Cordialement, Romain de Bricofenêtre.
Arrived early thanks
Very happy with our new window
The instructions were photo copied [badly]
And very hard to see the pictures properly
Delivered before time so very pleased with it from this point of view
Adrian
October 14, 2021
Reply from Brico Fenêtre
Hello Sir,
Thank you for your opinion.
See you soon on our website,
Adrien from Brico Fenêtre,
Very happy.
Easy to use website. Lots of choice, great turnaround from order to delivery. Telephones service very professional.
September 30, 2021
Reply from Brico Fenêtre
Hello, M. MCINTYRE
Thank you for your opinion. We look forward to seeing you on Brico Fenêtre.
Goodbye, Romain de Bricofenêtre.
Reply from Brico Fenêtre
Bonjour Mr Delong,
Merci beaucoup pour votre avis et votre confiance.
A bientôt sur notre site,
Adrien de Brico Fenêtre,
Reply from Brico Fenêtre
Bonjour Mr,
Merci beaucoup pour votre avis.
A bientôt,
Adrien de Brico Fenêtre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.