BricoWork.com Reviews 68

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

1 Estrela porque não posso dar 0. Fiz uma encomenda em Dezembro de 2021 de 2 abrigos de jardim. No site estava a informação de disponível para entrega. Até hoje ainda não recebi nada. Não r... See more

Rated 1 out of 5 stars

Fiz uma encomenda em Dezembro de 2021 de 2 aspersores de rega GARDENA para o jardim. No site estava a informação de disponível para entrega. Contactei a empresa, que me respondeu por e-ma... See more

Rated 5 out of 5 stars

Ordered 2 crespo chairs on October 21, 2021, and received them on Wednesday October 27, at Camping Raco in Benidorm. Other reviews did not give me a good expectation, but nothing but praise, questio... See more

Rated 1 out of 5 stars

This company is a scam, I purchased two sun loungers and the money was taken immediately but I didn’t receive any goods. They don’t answer the phone or emails yet they just keep taking peoples money.... See more

Company details

  1. Hardware Store
  2. Furniture Store
  3. Garden Furniture Shop

Information provided by various external sources

BricoWork is an online hardware store sells hardware products, construction tools and gardening, DIY, kitchenware and household products, small household appliances, heating, and toys for the home. Care professional and to individuals.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

68 reviews

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Rated 3 out of 5 stars

This is not a fake shop.

This is not a fake shop. I have received my order wort 300 EUR after 1 week approximately with a delay of only 3 days.
The parcel was a bit weak in terms of damage prevention but basically all good.

September 1, 2022
Unprompted review
Rated 1 out of 5 stars

BRIVCOWORK is a scam

BRIVCOWORK is a scam. Company cannot be reached and no response on emails for return of products and refund. I ordered and paid (25.05.2022) a cover cabinet for a BBQ gas tank (Armario resina guarda bombona de butano) which was delivered on 17/6/2022.
As it was not what I wanted (cheap plastic cabinet) i wanted to return the product. After several attempts (cannot reach them by phone) I received an email that the cabinet would be picked up. This has to date (24/7/2022) not happend and I have not been refunded.

July 24, 2022
Unprompted review
Rated 1 out of 5 stars

Não entregam os produtos da compra

Fiz uma encomenda em
Dezembro de 2021 de 2 aspersores de rega GARDENA para o jardim. No site estava a informação de disponível para entrega.
Contactei a empresa, que me respondeu por e-mail informado que aguardavam stock de fabrica (fim de Dezembro).
Até hoje ainda não recebi nada.
Não responderam a mais nenhum e-mail.
Não recomendo!
==============================
I placed an order in
December 2021 of 2 GARDENA Irrigation Sprinklers for the garden. On the website was the information available for delivery.
I contacted the company, who replied by email informing me that they were waiting for factory stock (end of December).
To this day I still haven't received anything.
They did not respond to any further emails.
I do not recommend!

June 1, 2022
Unprompted review
Rated 1 out of 5 stars

1 Estrela porque não posso dar 0.

1 Estrela porque não posso dar 0.
Fiz uma encomenda em Dezembro de 2021 de 2 abrigos de jardim. No site estava a informação de disponível para entrega.
Até hoje ainda não recebi nada.
Não respondem aos emails que envio diariamente nem atendem o telefone.
Ando a pedir a devolução do dinheiro e claro, sem resposta.
Não recomendo!
1 star because I can't give 0.
I placed an order in December 2021 for 2 garden sheds. On the website was the information available for delivery.
To this day I still haven't received anything.
They don't respond to emails I send daily or answer the phone.
I've been asking for a refund and of course, no response.
I do not recommend!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered 2 crespo chairs on October 21

Ordered 2 crespo chairs on October 21, 2021, and received them on Wednesday October 27, at Camping Raco in Benidorm.
Other reviews did not give me a good expectation, but nothing but praise, questions from me by email were answered quickly and clearly.
I will definitely order from this webshop again

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Good experience

Bought a Zibro RS 122 heater. Very good communication with the seller and shipment was very fast.
I was worried seeing bad reviews here, but everything went smooth with my purchase.

October 28, 2021
Unprompted review
Rated 1 out of 5 stars

This seems to be a none existing…

This seems to be a none existing company as I ordered and paid for a Karcher s750 sweeper at the end of May2021.I have tried unsuccessfully to contact the company ( no reply to emails, none contactable phone numbers ) . Projected delivery date was 8/10 June, it is now July 5th and still no sweeper and no contact. They took payment immediately upon order and disappeared. BEWARE !! !!!

July 6, 2021
Unprompted review
Rated 4 out of 5 stars

On April the 19th I ordered 2…

On April the 19th I ordered 2 sunlongers. I transferred my money via banking transfer. I emailed the company after just over a week as I had not heard anything. I waited on a reply but never received one..it was then that I went onto trust pilot and having read the reviews I was convinced the company was a scam. I tried to call the company but the phone rang out. I rang my bank to cancel the payment but it was too late. I then chanced the WhatsApp number and the guy messaged me straight away and showed me confirmation that my goods were in transit with Seur ( Spanish equivalent to DPD here in Ireland). He was very good to deal with. They arrived yesterday 29/4 to my relief so thought I should write a reply on trust pilot. The WhatsApp number is on their website. I have given 4 stars as the lack of communication on your goods in being delivered is very poor but the guy on the WhatsApp thankfully was brilliant!

April 30, 2021
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, I purchased two sun loungers and the money was taken immediately but I didn’t receive any goods. They don’t answer the phone or emails yet they just keep taking peoples money. The authorities really need to close them down, my bank is now trying to retrieve the money I paid out.

April 27, 2021
Unprompted review
Rated 1 out of 5 stars

Zero customer service, will fight you at every turn.

Firstly, the advertise as brickwork.uk and then when you have paid they ship from Europe, which is not an issue usually, but now with the Brexit tax they charge you an additional 24%.

Refuse the goods and they don't reply to emails, no contact number available or answered, they are a complete nightmare and rip off.

This company seem legitimate but they are shysters and snake oil salesmen. Avoid at all costs! You have been warned.

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

I made a purchase with BricoWork and I…

I made a purchase with BricoWork and I was given a delivery date between 21st to 25th of January 2021. I did not receive my order by the 28th of February 2021. I sent several messages, made phone calls that rang out nothing was forthcoming. until I requested my bank to make a chargeback. This company is a SCAM. Please never deal with them, I will never again.

March 12, 2021
Unprompted review
Rated 1 out of 5 stars

Scam

This is scam! Ordered and paid, no confirmation sent, never heard anything, product never delivered. Website at one point not accessible anymore, no option to contact anyone.

March 11, 2021
Unprompted review
Rated 1 out of 5 stars

If I could give this Company zero stars…

If I could give this Company zero stars that would be too much. I ordered at the end of January 2021, money taken out of my credit card within 10 minutes. Answered a couple of queries but wouldn't send shipping information. Needlessly to say I never received my goods. Full refund from my credit card company.
It seems that they have stopped trading.

March 11, 2021
Unprompted review
Rated 1 out of 5 stars

Something not right

Ordered from this company in January 2021.Still waiting for an answer to my emails.No answer from telephone number.Now mid February and still no response.Cash was taken out of account with five minutes of my order placed.

February 19, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from here

It’s been more than a month and I have not received the product. I have paid nearly 500£. DO NOT buy from here. I have sent multiple emails, made phone calls, even translated communication in Spanish! No response! Very bad experience.

February 12, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT- AVOID AT ANY COST!!!

Avoid at any cost #SCAMMER!!! Ordered workbench on 8 Dec as Christmas present. Seller ignored numerous calls and emails. Goods no show up to this day 7 Jan. No update. Scam 101%.

January 7, 2021
Unprompted review

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