Bridgestone Australia Reviews 26,348

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often going above and beyond to assist with vehicle needs. The service provided is frequently described as efficient, prompt, and reliable, with many appreciating the clear communication and quick turnaround times for jobs like tyre replacements and wheel alignments. Reviewers also highlight the competitive pricing and the quality of the products, noting that the tyres and services offer great value and improve vehicle performance. However, some people mentioned issues with misleading information regarding services and pricing, leading to unexpected additional charges. There were also instances of disorganization, communication breakdowns, and concerns about the quality of work, such as improper repairs or delays without notification. A few customers expressed dissatisfaction with certain staff members' attitudes and perceived unfair pricing for specific services.

What people talk about most

Service

Reviewers mention positive feedback about service, often highlighting friendly, professional, and efficient... See more

Staff

Users describe positive interactions with staff, often highlighting their friendliness, helpfulness, and... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Customer service

People report positive experiences with customer service, highlighting fantastic service, helpful attitudes,... See more

Price

Consumers find price to be positive, with many reviewers reporting good, great, and very competitive prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took my Mercedes to Victoria Point to investigate a clunk noise when turning full left or right at slow speeds. It was obviously not an easy fault to identify but the guys didn't give up and kept work... See more

Rated 5 out of 5 stars

From the first greeting from the female team member right through the service was friendly and efficient. She identified clear safety issues not only with the tyre I had identified but with three othe... See more

Rated 5 out of 5 stars

The team at South Morang Bridgestone are always there to listen, to do anything and everything that is best for your vehicle, bank and peace of mind. No question they can't answer always going above... See more

Rated 5 out of 5 stars

Went in for new tyres, where a wheel alignment was also carried out. While doing that, they sent through a short video of how everything looked on the underside of the car, which highlighted a couple... See more


Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

The Bridgestone brand has a global reputation as the tyre industry market leader, renowned for producing quality products and being at the forefront of technology, innovation and continuous improvement. Bridgestone Stocks an Extensive Range of Tyres, Including Car, 4x4 and Truck Tyres. Find Your Nearest Dealer For Tyre Prices and Car Repair Services. Bridgestone Australia Ltd. Group (BSAL) maintains this reputation with a long-held tradition of excellence supported by a commitment to offering the highest quality products and services.

Bridgestone Manufacturer's Warranty

Find out more on our website

Find out more on our website
Enjoy peace of mind with our guaranteed quality and performance.

Contact info

Promotion box for Bridgestone Australia

Australia’s Most Trusted Tyre Brand

High quality, safe and innovative tyres to keep you safe on the road

4.9

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unexpected Surprise

Went in there just to see if I needed new tires and all in the same chat I got a great price for 4 new tires and also a car service

February 19, 2026
Rated 4 out of 5 stars

The persons that I spoke with in…

The persons that I spoke with in getting a price and when I came for the services were both very nice and helpful. I was happy with the tyres however I was very disappointed that in fitting the new tyres they did not clean the tyre alloy wheels.

February 25, 2026
Bridgestone Australia logo

Reply from Bridgestone Australia

Hi Carmen. We appreciate your feedback. Have a great day.

Rated 5 out of 5 stars

Wonderful service

We dropped in for urgent tyre issues while travelling through St Helen’s on a big Tassie driving holiday. We received wonderful service, squeezed into their full work sheet and all at a good price. Just first class service from Colleen and the team in the workshop. Many thanks from a very happy customer.
,

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Professional staff

Professional staff. Thet didn't try and tell me that tyre was out of stock and then try to sell me a tyre that I didn't want. Bridgestone Penrith instead sourced the tyres and got them in quickly. Good service on the day too!

February 25, 2026
Rated 5 out of 5 stars

Best service

Went Joondalup store what fantastic friendly staff so helpful. Got new tyers and a wheel alignment. Car drive so smoothly now. Thank you again

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

I’ve really good tires for a good price. And the service is very good and soft

February 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look