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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the items received looked completely different from the advertised promotional videos, citing serious issues with poor manufacturing quality. Reviewers also noted that they received cheap, non-retractable alternatives or missing parts instead of the specific high-value items they originally purchased. Some reviewers were not happy with the refund process, mentioning that customer support teams repeatedly offered small partial refunds. People additionally stated that returning unwanted items to overseas warehouses would be entirely at their own personal expense. Consumers felt trapped by these difficult policies.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that items arrived as cheap,... See more

Quality

Reviewers highlight negative aspects of quality, expressing deep disappointment over receiving cheap, poorly... See more

Refund

Customers had negative experiences with refund policies, frequently reporting that they were only offered... See more

Order

People report negative experiences with order, highlighting long delivery delays and receiving completely... See more

Price

Users describe negative interactions with price, noting that items felt like a waste of money because they... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total scam waited 45 days for order was cheap straps not retractable as advertised could of bought theses at Walmart for 15 dollars. Never buy from this company. Should of known better Facebook ads a... See more

Rated 1 out of 5 stars

Purchased the panda, based on the video showing that the stuffed toy would “hug you back.” Was purchased based on what turned out to be a completely false and fraudulent statement. After weeks o... See more

Rated 1 out of 5 stars

Bright buy shows adds for Rhino retractable ratchet straps, then sends cheap non retractable (no manufacturing name) stating there was a safety issue with their retractable. Then says return requires... See more

Rated 1 out of 5 stars

This company is a total scam! They invoice you through spurious 3rd party companies, dont contact you until you raise a case with PayPal, send you fake tracking info then dont deliver! All the review... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

266 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.1

All reviews

(266)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product Not as Advertised – Disappointed

I ordered the “Upgraded 2025 Retractable Ratchet Strap” after seeing a very convincing promo video, but the product I received did not match what was shown. The build quality was poor and functionality disappointing.

Shipping was prompt and the order process was smooth, but overall I feel misled by the advertising. Just a word of caution to future buyers—look into reviews first.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

I would rate it less than 1 star

Received a ring I never ordered. I never even visited their website, let alone order anything from them.
I read up about how these kind of companies send out unsolicited items, then use your details to leave good reviews for themselves.
Welp, they need them by the look of it. A straight line off 1 star reviews, mine would be 0 though if it was allowed…

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Not satellite router (Scam)

Bought a satellite Internet router with free unlimited access it's a total scam what you get is an ordinary router. Wish I checked this out on trust pilot first. Other people say the same thing with other products.
After 7 days a received a fund of $7, after complaining.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

don't buy from them

so i ordered a wind movement and by the picture it looked large! but got in mail and it is VERY flimsy and very SMALL!! i will never fall for their lies again.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

They advertised a V8 engine which you…

They advertised a V8 engine which you could build from all parts supplied as a working model. What arrived was a piece of molded plastic that resembles an engine. They will not refund me and said if I sent it back, they are not at the address shown on the packing slip. This has happened many times with others. This is a criminal organisation who perpetrate this scam through Facebook. On any account, DO NOT DEAL WITH THEM BECAUSE YOU WILL CERTAINLY LOSE YOUR MONEY!!!

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Company is a piece of crap

Company is a piece of crap. Routinely advertised a product then ships a cheap piece of junk. I complained and they offered me 30% off my next purchase. Yea right, I’m g on onto do that. Disappointed that Facebook allowed them to sell thru their site. I will not order thru a facebook link anymore

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

I don't even give them one star

I don't even give them one star. I ordered this attachment for a weed eater. It was a 7-day guarantee, but when I tried to return it unused, they said the 7 days were up and I couldn't get a refund or an exchange. What kind of crap business is going on here? Almost $40.00 gone and I'm on a set income. Scammed/crooks

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY!@

DO NOT DO BUSINESS WITH THIS COMPANY!@! I also ordered the V-8 engine kit. This is a giant rip off. Sent a piece of crap casting of an engine. Complete false advertising of the product. Plus, you can not get a refund from them. They just give you a 30% off offer to buy more crap from them. DO NOT DO BUSINESS WITH THIS COMPANY!!

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered retractable ratch straps

I ordered retractable ratch straps. These were expensive, around $60.00 for 2 straps. Today, I received my long awaited package and what I received are two regular straps that I could have picked up from any warehouse store for $15.00. So not happy! What a scam!

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Mini V8 engine SCAM

They advertised a fully functioning small scale V8 engine.
They delivered a poorly painted plastic casting slightly representing a small scale V8 engine.
Obviously a scam.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Like others

Like others, I did not research properly, so my fault for falling for the "realistic working engine model kit" Received an engine sort of looking thing that looks like it was molded from cheap plastic with zero moving parts and painted by a blind person.
I am now holding my breath for a refund through PayPal.

June 9, 2025
Unprompted review

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