Brightpath Mortgage Reviews 113

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have never seen a thing like this in my entire life. We are in a world where people don’t follow due process any more and keep to terms and conditions. I had a one year contract with Brightpath and... See more

Rated 3 out of 5 stars

They were great while we were shopping. After we dropped the other companies they were less responsive. Pretty much handled in the length of time they said. The actual closing paperwork had several er... See more

Rated 5 out of 5 stars

We had a long delay in our home purchase, with closing delayed several times because of a seller title issue. Janet at Brightpath was helpful, patient, and attentive throughout the entire process. S... See more

Rated 1 out of 5 stars

A year ago I refinanced my mortgage with Brightpath. I was hoping to refinance once again. . . . .after more than 6+ months I finally terminated the refi loan process. This was the most convoluted,... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Brightpath is a direct lender headquartered in Atlanta Georgia. We lend our own money and make our own decisions! We have built a strong reputation as an outstanding mortgage lender, serving the lending needs of individuals, real estate professionals, investors, and builders over the past 20 years. “Our mission is to provide our customers better choices in mortgage products with low or no cost to the borrower! We strive to help first time or any type of home buyer with great resources and service to make their dream of homeownership come true! We achieve our mission by employing seasoned, licensed loan officers that are with you every step of the way." Brightpath is a full service mortgage lender with an experienced staff offering expertise in every area of mortgage lending from purchase to refinance. We have access to a full range of mortgage products and all of our lending specialists are dedicated to finding the right loan with the best rates, terms, and costs to meet your needs. We specialize in NO Closing Cost loans but of course also offer full cost loans, too.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

113 reviews

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Rated 5 out of 5 stars

What a great experience

What a great experience. Jim Dean what above board, straightforward, and extremely patient when we had to delay a few times due to construction and medical issues. They even had the attorney come to me, and we closed at my dining room table! I would highly recommend Brightpath, and especially Jim Dean.

October 2, 2017
Unprompted review
Rated 5 out of 5 stars

Janet Farmer is the BEST

Janet Farmer is the BEST! She went over and beyond to help me close even when I thought hope was gone she found a way. Words can not express the thanks I have for this lady. I would recommended to any and everyone. Thank you so much for your help, patience and perseverance!

October 2, 2017
Unprompted review
Rated 2 out of 5 stars

errors in info

errors in info . siower than prior mortgage companys.

October 2, 2017
Unprompted review
Brightpath Mortgage logo

Reply from Brightpath Mortgage

Hi Bob,

I'm sorry to hear your experience was not up to par or as quick as you expected. Could you email us more details at plus@brightpathmtg.com ? We wanted to find what errors you experienced in dealing with us.

Thank you,

Tom

Rated 2 out of 5 stars

Poor Experience

Too difficult to work with. Rude to client's agents. Unprepared with wiring instructions at closing. Would not do mail-off closing for out of state seller.

October 2, 2017
Unprompted review
Brightpath Mortgage logo

Reply from Brightpath Mortgage

Hi Joshua,

We are so sorry to hear your experience with us was difficult. Could you email us more details at plus@brightpathmtg.com ? We would like to resolve this with both you and internally with the Loan Officer you worked with; we never want to see an unsatisfied client.

Thank you,

Tom

Rated 5 out of 5 stars

Brightpath - best place for home mortgage!

People at Brightpath have been very knowledgeable, professional and courteous. I have worked with them twice and they have exceed my expectations both times. The made the process of financing and refinancing a home very easy and streamlined.

J. R.

October 2, 2017
Unprompted review
Rated 5 out of 5 stars

Yes I was very happy with Brightpath

Yes I was very happy with Brightpath. My officer Janet Farmer was very professional. I know she is very trustworthy and honest. I value her opinions.
I will recommend her to everyone I know that may be looking for a home.
The process went very smooth and she works very hard. She always answered my calls and my emails. I have worked with a lot of loan officers and she is by far one of the best.
Regards, Sheila Young

June 26, 2017
Unprompted review
Rated 5 out of 5 stars

The Get It Done Folks...BrightPath

BrightPath helped my wife and I secure a large VA home loan. As a small business person it was tough, but Rock Bailey and the great folks at BrightPath worked hard for my wife and I and we now enjoy our dream home.

June 9, 2017
Unprompted review
Rated 4 out of 5 stars

Overall smooth process

Overall smooth process. There was a little more back/forth with negotiations around final terms/rates. There were errors made on settlement statement where taxes/insurance escrows were not calculated correctly.

June 7, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic, Personalized, Customer Service!

Mr. Rahman is the BEST! J has helped me a few times now to do 2 conventional, and most recently, a cash out refinance.
I have a complex revenue stream with a trust account involved. He was very patient, and guided me through the steps to approval.
I recommend Britepath, and especially Mr. Rahman highly!

June 7, 2017
Unprompted review
Rated 5 out of 5 stars

My refinance.

My refinance went smoothly and quickly. My representative was knowledgeable and available. He contacted me even for trivial questions. Brightpath did everything they advertise they can do - refreshing ! I've already recommended them to friends and a family member. Oh.... and they saved me $ 180 a month, too !

April 3, 2017
Unprompted review

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