Bright Removals Ltd Reviews 339

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Exceptional service and great value! Thank you for taking the the stress out of our move to the UK. We always felt that we and our belongings were in safe hands.

Rated 5 out of 5 stars

Bright Removals Ltd. recently helped our daughter to move from Vienna back to Wrexham in North Wales. There were a number of challenges involved but Paul was always so very patient, calm, professional... See more

Rated 5 out of 5 stars

Prompt, friendly (and fun!) and efficient communication during the planning stages with Paul; very flexible and accommodating as well. Everything went as planned despite extra demands due to the Coro... See more

Rated 5 out of 5 stars

Already recommended BrightRemovals to friends What better describes my satisfaction with a service than recommending it to friends?! It all worked out perfectly. Let me give you some highlig... See more

Company details

  1. Moving Company

Written by the company

Professional international removals and relocation services. Specialist in removals to Germany, Austria, Switzerland, Sweden, Denmark and Finland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Careful, reliable movers

We moved from England to Germany using their services. They showed up the day at the time they said they would, spent first day carefully packing up everything, loading on the 2nd day. 2 days later they unpacked our stuff at the new address. Everything came through unscathed, excellent service. The movers were careful, friendly, followed our requests where possible.

October 17, 2022
Rated 5 out of 5 stars

Bright removals did a great job!

We chose Bright Removals for our move from Germany to the UK. Anna and Paul were very patient and helped us a lot. We can only recommend their service. Thank you very much for that!

November 3, 2022
Rated 4 out of 5 stars

Great Team

I greatly appreciated the great level of communication from Anna and Paul. They provided useful tips for packing and getting our furniture and belonging safely over to the UK. The team that collected our belongings were friendly, fast and efficient. Overall, a great experience.

October 18, 2022
Rated 4 out of 5 stars

Move from Austria back to UK

Anna was very friendly and helpful in arranging the move. She answered all our questions. The removals men arrived on time and had the lorry packed within a matter of hours. After departure we agreed an earlier delivery time back in the UK which was helpfull. The delivery guys made light work of the unloading. Apart from one small breakage (which we were recompensed for) everything went to plan and was worry free.

September 29, 2022
Rated 5 out of 5 stars

Great communication and service

I was very happy with how everything was handled. Communication was very efficient and the team to pick up and deliver my belongings was very on time, polite and quick.

September 30, 2022
Rated 5 out of 5 stars

Superb for my move LDN->Germany

Bright Removals were fantastic for my move from London back home to Germany. Not only were they able to accommodate me on quite short notice (only three weeks!), they were also super communicative about the entire process and made sure I submitted all the required documents in time.

Pick up of my stuff happened quickly and efficiently and all my things arrived safe and sound at the precise date and time I was told they would arrive. The crew unloaded everything in less than 20 minutes! Amazing work all around, I couldn't be more pleased.

October 6, 2022
Rated 5 out of 5 stars

An overall great experience

An overall great experience, everything went super smooth and was handled very professionally. Would always chose Bright Removals again, can highly recommend

September 28, 2022
Rated 5 out of 5 stars

No "buts" at all!!!!

I'd like to congratulate Bright Removals team for their excellent work, it has been a smooth process, and they have been always responsive and helpful. They carefully picked up my items in London, and delivered on the same way in Germany. They were when they said they were going to be in both places.

I only can recommend them 10000%

October 6, 2022
Rated 5 out of 5 stars

Highly recommended

Moving home across countries is possibly one of the most stressful adventures but Bright Removals were supportive, helpful, responsive and reliable throughout. They organised all paperwork efficiently in advance. The movers turned up exactly on time and were friendly, careful and extremely hard working. Arrival at the other end was again perfectly on time and all our belongings were returned to us without damage. I hope I never have to move again but if I do I would happily contact Bright Removals again.

September 7, 2022
Rated 5 out of 5 stars

Excellent Service

The Bright Removals team are very professional and accomodating.
From the start, the team worked to find the best solution for my circumstances.
The actual movers were very friendly and extremely efficient, while still taking good care of the belongings.
And the timings agreed were preciselly followed.
Altogether, an excellent service.

August 25, 2022
Rated 5 out of 5 stars

Reliable and professional movers

We‘ve used Bright Removals twice now. Once to move from the UK to Germany and then back to the UK.
Both times they were brilliant and everything worked according to plan.
Their prices are fair, their communication is clear and they always respond very quickly. The movers worked really hard and we’re very friendly. Highly recommend them. Very professional!

August 23, 2022
Rated 5 out of 5 stars

An excellent service

An excellent service - highly recommend. Researched many removal companies and Bright Removals were definitely the best price, provided a straightforward and quick service, efficient removal teams. Anna and Paul always responded promptly to queries. I felt very reassured from the very start with my initial enquiry to when all our belongings arrived in Germany.

August 13, 2022
Rated 5 out of 5 stars

Will for sure book with them again

I planned a move from Germany to the UK and unfortunately had to cancel my contract because of change in the move plans. The refund was processed immediately.

Communication throughput the whole process was just amazing - very professional, clear and too the point. They were even communicating with me over the weekend.

Pricing is also reasonable and for the quality of services and piece of mind they offer it feels like a real bargain.
I’ve been scammed by another removal company earlier, so I learned hard way that when it comes to removals it’s important to choose a reliable provider.

Will definitely book with Bright Removals again in case I can still make the move happen.

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Garden furniture delivery

Bright bear delivered some garden furniture for us. They were on time, polite, assembled the furniture (for a tiny extra change), cleaned up before and after assembly.....I really can't praise them enough. They were extremely good

July 24, 2022
Unprompted review
Rated 5 out of 5 stars

I have been in contact with Bright…

I have been in contact with Bright removals for many many months as my relocation plans kept changing paths. Paul and Anna and the team just adapted with my plans and were there constantly as I needed them. The collection of my goods from Germany and transportation to the UK up to delivery to my door went without a hitch. I was regularly kept updated as to what was happening.
Would I recommend them , Yes for sure. They were very competitive on the price too. Thank you Team Bright Removals!

June 27, 2022
Rated 5 out of 5 stars

Highly recommendable

Highly recommendable, would always use them again. Great from start to finish, they take you along the process, are on top of details, great service, great team.

June 24, 2022
Rated 5 out of 5 stars

Excellent from Scotland to Germany

Excellent from Scotland to Germany
BrightRemovals did a great job in organising the removal of a student household back to Germany.
We had decided to do the packing by ourselves.
All 43 boxes and objects were picked up as announced.
BrightRemovals did the creation of the customs papers and performed the spot check at local German customs.
Delivery was also as announced.
Boxes and objects arrived with no harm.
Our emails during planning and execution were answered in a prompt and satisfying way.
Clearly we can recommend BrightRemovals and would pick them again.
Thanks to Anna, Paul, and the team

June 22, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look