My order has been shown as shipped for 2 months but I have not received any communication from them at and when Itry to bring up their website it shows it as not available
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Sent completely the wrong thing and haven't responded to multiple emails to try and resolve the issue. I'm having to go through PayPal to try and get the money back. They don't appear to be engaging... See more
Company replied
BEWARE - DO NOT ORDER! They are a fraudulent company. The website has somehow been allowed to remain active and take payments, but you WILL NOT receive what you order. I'm still pursuing trying to get... See more
Placed an order a week ago and according to the website, items are processed and shipped within 5 business days. I emailed 2 times but no response. I will not irder from this company again and will r... See more
Company details
Information provided by various external sources
Come see us- https://t.co/kkuIUfT0Z5 - 01527 401444 A small family business, deliverig great prices and a very personal service. 7 days a week help and advice, 24/7 online store for your every need
Contact info
427 Evesham Road, B97 5JA, Redditch, United Kingdom
- 01527 401444
- david@brightstore.co.uk
- brightstore.co.uk
fantastic help with getting the right …
fantastic help with getting the right product,, then excellant delivery ,,, david was 150% many thanks frank
A first class service.
No support for the inconvenience caused to me.
Although the floor lamp looks lovely right now, this is what I have been through:
• ordered the floor lamp, was delivered as arranged. Paid £30 for an electrician to put it together for me, however, lamp base was faulty. Made arrangements with Brightstore to exchange.
• exchange was made a week later and I paid the electrician another £30 to put the floor lamp together. This time the dimmer switch was faulty as the lights kept flickering and a continuous buzzing noise could be heard. Made arrangements with Brightstore to exchange again.
• received another floor lamp (3rd one) and again paid the electrician £30 (3rd time, £90 in total) and although the floor lamp is in working order, the lamp was lopsided!!!!! Electrician did his best to straighten it up so that it looks good to the eye.
No follow up has been made by Brightstore to see if everything is alright and I have been offered NOTHING for the inconvenience they have caused me. I will not be buying from them again. Took pictures and video footage of each floor lamp as proof, and sent them to Brightstore. Beware of the “Ashton Floor Lamp 2 Light Antique/Brass Crystal”. I have lost respect and patience with Brightstore.
Excellent and prompt service
Excellent and prompt service. Highly recommend them.
Great product
Great product, just what I needed, extremely quick delivery and the delivery firm kept me informed of the progress and did what they said they would do. Would definitely buy again from this company.
Fast & accurate !
Well packed and delivered really quickly
Absolutely superb service ,from start …
Absolutely superb service ,from start to finish .Most likely best I have ever recieved .well done guys
My dealings with Brightstore
My dealings with Brightstore has been excellent, quick response and delivery, A good firm to deal with.
Quick delivery of a good product
5 stars & 1st class
Used these guys a few times , excellent service & knowledge .... I highly recommend
Very helpful and changed bulbs quickly …
Very helpful and changed bulbs quickly as I’d ordered the wrong size
Very fast delivery on an order just …
Very fast delivery on an order just short of £50.
The bulbs are excellent too.
Helped to buy the correct lighting I …
Helped to buy the correct lighting I needed and at a great price. Highly recommended, thanks for your help.
Excelent Service Good Prices will use …
Excelent Service Good Prices will use again.
Thank you, BrightStore.
Great service all first class
My iterms arrived in double quick time …
My iterms arrived in double quick time and we'll rapped, I would recommend this company to anyone.
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