Briksmax Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Briksmax is bad

I ordered the light kit from Briksmax via Amazon 3 years ago. The lights have failed for some unknown reason. I wanted replacement parts and they went through this entire process to determine what the problem was only to tell me they dont have the papers anymore. What a waste of my time. It takes days for them to respond and now they want me to spend more money to fix. Don't bother.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

Received incorrect parts in the set

Received incorrect parts in the set; incorrect parts did not correlate to the instructions. As a result, the set does not work. I received the wrong Multi-function control receiving board as well as battery pack. I concluded this due to the parts having different names (for example the battery pack in the instructions was part E02 and the one I had received was part E06). Customer service was not helpful. Wasted money on a set that did not work and did not receive compensation or replacement parts.

March 1, 2026
Unprompted review
Show reviews in all languages. (3 reviews)

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