Brilliaire Reviews 154

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

i ordered some nail repair stuff on 12th June not realising it was coming from China. I received a tracking number but it spent a month wandering round China, then nearly a month stuck in Vilnius, Lit... See more

Rated 1 out of 5 stars

I gave one star because couldn't give zero. BE SURE TO READ SHIPPING POLICY BEFORE ORDERING!!! UP TO 5 BUSINESS DAYS TO GET ORDER OUT. UP TO 20 BUSINESS DAYS TO ACTUALLY SHIP, LONGER IF THERE ARE CUST... See more

Rated 1 out of 5 stars

Nothing happens by chance , You create your own fate by your actions , That's Karma. Hope it was worth it . May make you rich but you will never find true happiness . If this is what you have to do t... See more

Rated 1 out of 5 stars

Shocking and disgusted. A huge ZERO on every level. Thieves, liars, dishonest. I bought a present 1 month before my daughter's birthday as a gift for her and her best fiend, finally tarrived 2 and a h... See more

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1.2

Bad

TrustScore 1 out of 5

154 reviews

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Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS…SCAM,SCAM,SCAM

DO NOT ORDER ANYTHING FROM THIS COMPANY.
I HAVEN'T RECEIVED ANYTHING FROM THIS COMPANY. THEY TELL YOU THAT YOU WILL RECEIVE YOU ORDERS IN 15-20 DAYS AND I RECEIVED NOTHING BUT BULLCRAP EMAILS.AND THEY STOP RESPONDING TO YOUR EMAILS.NEVER AGAIN WILL I ORDER ANYTHING ELSE FROM THEM.AND BESIDES IT COMES FROM CHINA. WHAT A WASTE OF MY MONEY 😡😡. #SCAM, SCAM, SCAM.

May 3, 2020
Unprompted review
Rated 1 out of 5 stars

Do Not Order from this company

Do Not Order from this company. It's been 2 months and I get nothing but emails. Delivery was to be within 15-20 days. Now I see the real company is in WUHAN and you know what they are giving us!!!

May 3, 2020
Unprompted review
Rated 1 out of 5 stars

Awful experience

What an awful shopping experience with Brilliaire I have just had.
After waiting several weeks for items to arrive from china they finally arrived, but the main components were missing. Contacted paypal to try and get a refund as Brilliaire would not reply to my emails
Pay pal has told me to send back what did arrive via tracked mail to china.
Well, the cost of tracked mail is almost £30 and considering the cost of the parts to return cost about £2 then it does not make sense to return
The overall cost, including the goods that were missing was £18
Paypal would not offer any other help so it looks like I just put it down to experience and not use brilliaire again

April 7, 2020
Unprompted review
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