Wonderful young men packed and moved my whole house from London to Leeds. They were experienced and careful packing everything including my fragile vases and ornaments with extra wrapping. My furnitur... See more
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Really easy to book and very fair price. All inclusive costs so no worrying about surprises. Very easy to amend the booking to add items after the initial quotation and get an updated price. We had ex... See more
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Move for my 87 year old Mother from London to Glasgow was made effortless by brillant removals and their whole team. Arrived on time, met them the other end, team were helpful, polite and everythi... See more
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Booked it with a helpful guy on the phone. Job needed two men. Wanted no risk of help being needed lifting heavy item either end. Not maybe the absolute cheapest- but completely satisfied. Timings exc... See more
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Company details
Written by the company
Brilliant Removals is a trusted, fully insured removals company providing premium moving services across London and Surrey. We specialise in house removals, home removals, flat removals, apartment moves, office removals, office relocations, commercial removals, business relocations, man and van services, long-distance removals, and nationwide moving services. Whether you're moving a single item, a studio flat, a large family home, or an entire business, our experienced team is dedicated to making every move smooth, efficient, and stress-free. Our comprehensive moving services include professional packing and moving, full packing, partial packing, unpacking services, furniture dismantling, furniture reassembly, loading and unloading, secure transportation, and the supply of high-quality moving boxes and packing materials. Every move is carefully planned and carried out by trained professionals who treat your belongings with the highest level of care, ensuring they arrive safely at your new destination. Brilliant Removals understands that every move is different. That's why we offer flexible moving solutions tailored to your individual requirements, whether you're relocating locally within London, moving across Surrey, or relocating anywhere in the UK. We pride ourselves on transparent pricing, no hidden fees, excellent communication, and reliable customer service from your first enquiry through to the completion of your move. In addition to our professional removals services, we also offer rubbish removal, packing material supply, and discounted end of tenancy cleaning through our sister company, Brilliant Cleaner, helping you complete your move with one trusted provider. Our reputation is built on reliability, professionalism, attention to detail, and customer satisfaction. We are committed to providing a first-class moving experience for homeowners, tenants, landlords, estate agents, property managers, and businesses. Whether you need house removals, office removals, packing services, furniture dismantling and reassembly, man and van services, long-distance removals, or a complete moving solution, Brilliant Removals is ready to help. Contact us today for a free, no-obligation quote and discover why so many customers choose Brilliant Removals for safe, reliable, and professional moving services across London and Surrey. Moving Made Brilliant.
Contact info
Office 3 Argyle House, KT12 1PN, Surrey, United Kingdom
- 02034889373
- bookingsteam@brilliant-removals.com
- brilliant-removals.com
4.8
Excellent
308 reviews
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Best moving services I have used since…
Best moving services I have used since living in London booked them for my full service moving and they able to mange everything with no problem and the team was down to earth highly recommended.
October 22, 2024
Unprompted review
Reply from Brilliant Removals
Thank you, Masoud, for your brilliant review! We’re delighted to hear that our team provided the best moving service you’ve experienced in London. Managing your full-service move smoothly and ensuring everything was handled with care is what we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future!
Best regards,
Brilliant Removals
I use them for removal and packing a…
I use them for removal and packing a very reliable an excellent service very reasonable price.
October 26, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your great feedback! We're pleased to hear that you found our removal and packing services reliable and excellent. Providing high-quality service at a reasonable price is what we aim for. We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
Brilliant Removals
Wonderful young men packed and moved my…
Wonderful young men packed and moved my whole house from London to Leeds. They were experienced and careful packing everything including my fragile vases and ornaments with extra wrapping. My furniture was taken apart and put back together swiftly, unpacking was also thoughtful placing everything into its new place in my new home, I couldn't be more pleased! Thank you to all of the brilliant team!
September 27, 2024
Unprompted review
Reply from Brilliant Removals
Thank you, Brenda, for your wonderful review! We’re delighted to hear that our team provided a smooth and careful moving experience for your relocation from London to Leeds. Taking extra care with fragile items and ensuring everything was packed, moved, and reassembled thoughtfully is exactly what we strive for. We truly appreciate your kind words and are so pleased that you’re happy with our service. If you ever need assistance again, we’d be more than happy to help!
Best regards,
Brilliant Removals
Never go for the cheapest quote
Never go for the cheapest quote. It's a lesson I should have already learned - you definitely get what you pay for.
I had a very bad experience with this company - mostly, I will say, from their "packing service". While I will admit that it was all a bit last minute, that really shouldn't change the quality of their service. They sent three guys of which only one could speak English, and they certainly went through the remainder of my packing quickly. I was impressed.
What I hadn't realised was the random, haphazard way they had packed, and the fact that there was no useful labelling on any of the boxes as to their contents.
They also in their hurry completely missed packing certain items including my microwave oven (which was tucked away in a cupboard). Eventually after much dispute they offered to pay half of the value of the microwave in "compensation".
They also lost two of the four feet from my roll top bath and refused to take any responsibility for that.
6 weeks on and I still haven't found the screws to some of my items which I'd carefully dismantled for them.
I have no idea where half of my things are - I hope they are in a box somewhere, but since there are no labels of any kind I won't know til I get through every box.
On moving day they sent a big team who loaded up very quickly, but unloading was a comedy, since they were asking me where to put boxes which weren't properly labelled. So I was having to open every single box before directing them.
Even with the boxes that I had packed and carefully labelled myself, they were still asking me where to put them because - once again - most of the team could not speak / read English.
Even with me directing them, I am still finding boxes that were put in totally the wrong room but which were clearly labelled.
Positives - they were quick and one of the cheapest quotes I received. They were willing/able to move my hot tub which many movers were not.
Negatives - lack of English was a real problem, packing service was diabolical, they were inefficient, unable to label / read labels, they lost items and then took minimal responsibility for them. Terrible customer service.
My advice if you do use this company is ONLY use them for the move - do NOT ask them to help with packing - you will regret it.
August 14, 2024
Unprompted review
Reply from Brilliant Removals
Thank you Ken for your feedback. We're sorry to hear the service didn’t fully meet your expectations. We aim to deliver a stress-free moving experience, and your feedback will be shared with the customer support team to help us improve.
Kind Regards,
Customer Experience Team
Brilliant-Removals
Highly recommend office to employees…
Highly recommend office to employees all brilliant will definitely use them again
September 18, 2024
Unprompted review
Reply from Brilliant Removals
Thank you, Abdulla, for your brilliant review! We’re thrilled to hear that you had a great experience with our team and that you would highly recommend our services. Providing a seamless and professional moving experience is our priority, and we look forward to assisting you again in the future!
Best regards,
Brilliant Removals
Frist time use with brilliant removals
Frist time use with brilliant removals. Professional friendly and hardworking team ali and his team are fantastic. I recommend to any one want a brilliant service.
August 22, 2024
Unprompted review
Reply from Brilliant Removals
Thank you Bahman for choosing Brilliant Removals for your move! We're glad to hear that Ali and team provided a professional, friendly, and hardworking service. Your recommendation means a lot to us, and we’re always here to deliver a brilliant experience whenever you need us again.
Best regards,
Brilliant Removals
They liveup to they name brilliant…
They liveup to they name brilliant moving sevice the team come on time and started with no problem ali who was the manager made sure all my house will move out on time
August 16, 2024
Unprompted review
Reply from Brilliant Removals
Thank you, Kamo, for your brilliant review! We're delighted to hear that our team lived up to our name by arriving on time and ensuring your move went smoothly. We are glad to hear that everything was handled efficiently, and that the team could help make your move stress-free. Your feedback means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Brilliant Removals
Dylan and his team helped us with out…
Dylan and his team helped us with out full moving service i had brilliant experience nothing is to difficult for them even the office was really helpful with my booking.
August 12, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your kind words! We're delighted to hear that our team provided you with a brilliant moving experience. Ensuring a smooth and hassle-free move is our goal, and we're glad that even the office team was able to assist you efficiently with your booking. We appreciate your support and look forward to helping you again in the future!
Best regards,
Brilliant Removals
Professional at packing reassemble and…
Professional at packing reassemble and moving and last mint slots they fit me in highly recommended
August 3, 2024
Unprompted review
Reply from Brilliant Removals
Thank you, Freddie, for your great feedback! We're glad we could accommodate your move at the last minute and that you found our packing, reassembly, and moving services professional. Your recommendation means a lot, and we’d be happy to assist you again in the future.
Best regards,
Brilliant Removals
Brilliant moving service from office to…
Brilliant moving service from office to they staff, reasonable quote and professional friendly guys who turn up with smile to do packing the next day a team turn up with full equipment for my move the cleaning service also was brilliant will use them again
July 26, 2024
Unprompted review
Reply from Brilliant Removals
Thank you, Paul, for your brilliant review! We're delighted to hear that our team provided a seamless moving experience from start to finish. From the office staff to the movers, we strive to offer professional and friendly service. It’s great to know that our packing, moving, and cleaning services met your expectations. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Brilliant Removals
Brilliant Removals
Great service and friendly hard working guys! 2nd time I user this company and would recommend to anyone. 5 stars!
July 27, 2024
Reply from Brilliant Removals
Thank you for your continued trust in Brilliant Removals! We're thrilled to hear that you had another great experience with our hardworking and friendly team. Your recommendation means a lot, and we look forward to assisting you again in the future.
Best regards,
Brilliant Removals
Highly recommend good moving services…
Highly recommend good moving services and friendly staff
July 24, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your recommendation! We're glad you found our moving services reliable and our team friendly. We appreciate your support and would be happy to assist you again in the future.
Best regards,
Brilliant Removals
Adam and his team were amazing!
Adam and his team were amazing!! Would use them any time I’d need to move again, hard work and friendly.
July 16, 2024
Reply from Brilliant Removals
Thank you for your kind words! We're delighted to hear that Adam and the team provided an amazing service. We have build a hard working and friendly teams to give you a great moving experience, and we’d be happy to assist you again whenever you need to move.
Best regards,
Brilliant Removals
Simple and Reassuring Movers
We moved house recently and Adam and Ali were fantastic. I was worried we had too much stuff - sofas, a dishwasher, garden plants, and boxes and boxes of books - but they were really reassuring and they got everything in well within the time I'd booked. It's taken a few weeks to unpack but there's not been a single problem. It's honestly really impressive.
April 18, 2024
Unprompted review
Reply from Brilliant Removals
We’re thrilled to hear that Adam and Ali provided you with a brilliant moving experience! We are happy that the team took great care to ensure everything was handled efficiently and arrived safely. Thank you for your kind words and recommendation—we’d be happy to help again in the future!
Best regards,
Brilliant Removals.
Happy that use this service for my home…
Happy that use this service for my home moving and packing they are totally professional and friendly .
May 2, 2024
Unprompted review
Reply from Brilliant Removals
We're delighted to hear that you had a brilliant experience with our moving and packing service! Professionalism and friendliness are at the heart of what we do. Thank you for choosing us—we appreciate your support!
Best regards,
Brilliant Removals.
I have recently moved my house
I have recently moved my house, I say this brilliant removals company the best service ever very professional and reliable
May 1, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your feedback! We're thrilled to hear that you had a brilliant moving experience with us. Your satisfaction is our top priority, and we truly appreciate your recommendation!
Best regards,
Brilliant Removals!
Hard workers
Had a great experience, the three guys who elped me move alot of household good between flats put alot of effort into making sure everything went well.
These things are always difficult as sofas and the like are very hard to move through doors but they managed to achieve this.
April 17, 2024
Reply from Brilliant Removals
We're so glad to hear you had a great experience with our team! Moving large household items can be tricky, but we always put in the effort to ensure everything goes smoothly. Thank you for choosing Brilliant Removals!
Highly recommended this moving company…
Highly recommended this moving company moved me a long distance from London to Scotland definitely best moving company
March 29, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your recommendation! We're delighted to hear that your long-distance move from London to Scotland went smoothly. Wishing you all the best in your new home!
Best regards,
Brilliant Removals!
Amazing experience with brilliant…
Amazing experience with brilliant removals, use them to move my uncle home and everything went will with no issues highly recommended
March 27, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your kind words! We're glad to hear everything went smoothly with your uncle’s move. We appreciate your recommendation and look forward to assisting you again in the future!
Best Regards,
Brilliant Removals.
Highly recommended very reliable…
Highly recommended very reliable service i use them 2 times and very polite professional and friendly
March 30, 2024
Unprompted review
Reply from Brilliant Removals
Thank you for your recommendation! We're delighted to have assisted you twice and appreciate your kind words about our team's reliability, professionalism, and friendliness. Looking forward to helping you again in the future!
Best regards,
Brilliant Removals!
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