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Rated 1 out of 5 stars

4 shirts ordered, fit in body differed on all 4. All collars were uncomfortably tight, French cuffs almost impossible to close. Requested return 8 days ago, no response as yet, will proceed with c... See more

Rated 1 out of 5 stars

Took 2 months all to receive 3 shirts all if which fit completely different. I entered my measurements exactly for each shirt. When I say fit differently I meant vastly different. Sleeves either were... See more

Rated 5 out of 5 stars

I’m type of person that does not write reviews much, but this time i had to because the customer service the Briskshirts have is beyond expectations plus the great quality of their shirts. So far over... See more

Rated 5 out of 5 stars

Brisk Shirts make a quality product. The ability to design your own shirt is fantastic. I particularly like the cutaway collars. Also, Brisk is very responsive to customer questions. I would recommend... See more

Company details

  1. Men's Clothing Store

Written by the company

An E-commerce driven apparel brand with on demand manufacturing. Easy, fast and reliable.


Contact info

3.9

Great

TrustScore 4 out of 5

67 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great shirts & great customer service

Brisk shirts are fitting and comfortable. I truly appreciate how Brisk worked with me when I needed exchange. The process went well and I got my shirts
I truly would continue to shop shirts on Brisks.
Thanks Brisks.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great shirts and I love the fact i can…

Great shirts and I love the fact i can do neck size to my custom sleeve length with no extra charge as other companies do. I have ordered 2 already and already got a third in process! Thank you Brisk!

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Dress Shirt Vet adopts Brisk shirts!

I wore Nordstrom Classics, and JW Nordstrom dress shirts for years and years. I'm 55 years old and have worn dress shirts to work every day. My new Brisk dress shirts with cutaway collars are incredible! While, I still would prefer a firmer placard, the shirt itself is some of the best quality I've ever seen!

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Late, small and wrinkled

Order was a month late.
Sleeve size was too short, not according to my order
The shirts I ordered wrinkle like crazy in the wash, not "wrinkle free" as advertised.

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I was a regular customer but i have given up on them now due to their poor customer service. They never deliver in time and make lame excuses. Average shipment is 20-25 days against their claim of 8 working days.

August 12, 2023
Unprompted review
Rated 1 out of 5 stars

The worst experience ever and poor…

The worst experience ever and poor customer service completely awful. I think it’s a home business with no organization. It’s going on a month & still no product with no tracking information. If I didn’t know any better I would think it’s a fraud. I have already notified my bank and doing the same to the FTC. People save your money & time because the small discount is not worth the headache.

July 30, 2023
Unprompted review
Brisk Shirts logo

Reply from Brisk Shirts

Hello sir,
Please note that we take 12-15 working days for shipments of orders as specified on our website: https://www.briskshirts.com/pages/shipping-remakes-returns but we’re taking a little longer due to a very high order influx.
We’re working relentlessly to ship all orders at earliest.
Your order was placed on 07/18/23 and will be delivered within this week.
Your patience is highly appreciated.
Thanks,
www.briskshirts.com

Rated 5 out of 5 stars

My favorite company for shirts

My favorite company for shirts. I wear suits every day and For past year I have replaced all my shirts with brisk shirts! I particularly love the 2 button high collars and they recently improved the details of the collars. Surprised to see some customers had issues with customer service as they respond almost immediately on what’sapp. I received shirts once that were not to my liking fit wise and they replaced the shirts at no cost, changing the fit to my style. I am currently waiting for a new set of shirts I ordered! Amazing company and the price is unbelievable

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service in this company does…

Customer service in this company does not exist. When you place an order they send you an email telling you that if you have a concern write to this email that im not allow to put and I had already sent 3 emails and I am still waiting for an answer. I have been waiting for 14 days to know something about my order and I have no information. But when it comes to taking the money out from the bank, for that, they are very fast. The same day I already had the money withdrawn. If they are not going to send me the shirts, they should give me my money back or they should just send me the shirts with all the information. Because this company at this present time is very unprofessional. Very disapointment.

January 22, 2023
Unprompted review
Brisk Shirts logo

Reply from Brisk Shirts

Hello Sir, We'd firstly like to apologise for the inconvenience. We're having a high influx of orders due to which we're taking longer than usual to ship orders. We'd like to request to please send us an email at our official email hello@briskshirts.com with your order id and we will not disappoint.
Please note that we respond to our customers within 24 hours.
The ETA of your order will be communicated on email.
We highly appreciate your patience.

Rated 2 out of 5 stars

A GAMBLE

Customer service is non-existent. Email or call. I think this is a one man show. I was sent the wrong order shirt and since the price was respectable I will keep it. But lower your expectations if you’re wanting information from Brisk. Btw, the fit is snug in the chest.

January 14, 2023
Unprompted review
Brisk Shirts logo

Reply from Brisk Shirts

Hello Sir, We'd firstly like to apologise for the inconvenience. We'd like to request to please send us an email at our official email hello@briskshirts.com with your order id and issue you faced and we will not disappoint.
Please note that we respond to our customers within 24 hours, after checking the email again, we were unable to find a complaint stated above.
We strive to resolve issues of our valued customers at our earliest.
We highly appreciate your patience.

Rated 5 out of 5 stars

Beyond expectations.

I’m type of person that does not write reviews much, but this time i had to because the customer service the Briskshirts have is beyond expectations plus the great quality of their shirts. So far over 10 custom shirts ordered that fits me perfectly and yet willing to buy more because recently added more patterns to their collection. Thank You so much Briskshirts.

December 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous quality, the BEST customer service.

The best service I have received from a bespoke shirt-maker. I love the quality of their fabrics and the customer service is outstanding. They respond immediately with any issues that may arise as well. I am constantly getting compliments on my custom made shirts from Brisk! It's my go-to shirt maker for professional and casual wear.

February 28, 2022
Unprompted review

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