Bristol Gas Supplies Ltd Reviews 

57
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We've been using Bristol Gas Supplies for many years and whilst we probably only use them once a year, they are always competitive, efficient and effective in delivering and connecting bottled gas for... See more

Company replied

Rated 5 out of 5 stars

We bought a heater and gas bottle from Bristol Gas Supplies and the staff were really friendly and helpful. we have since bought some refills and again, the staff are really great (even though the an... See more

Company replied

Rated 5 out of 5 stars

Have been a loyal customer with Bristol Gas for well over 15yrs now. You do not place that kind of loyalty with non other than someone who deserves it and Bristol Gas fill that criteria. Staff on the... See more

Company replied

Rated 5 out of 5 stars

As a new customer I bought them a problem: how to connect my new French-made gas burner bbq to a std UK patio gas bottle. This wasn’t easy to solve and they spend plenty of time on working through the... See more

Company replied

Company details

  1. Gas Cylinders Supplier

Written by the company

If it's gas in a bottle, we sell it. Calor Gas Distributor, Butane, Propane, Patio Gas. Camping Gaz. Air Products Industrial Gases. Home delivery in All BS postcodes


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(57)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Placed order and it arrived can’t get…

Placed order and it arrived can’t get better than that well a email telling me when delivery will be made but not on the same day as delivery, luckily I left old bottle out but if I hadn’t extra charges would have been made for no empty bottle, so a little more warning would be great but after all that better than going direct to Calor gas as they are useless

June 7, 2023
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Steve, thanks for this 5 star review. Our aim is to inform our valued customers when their delivery will be. Sometimes our sheer speed of delivery overtakes this and the email might arrive after the delivery. We are having a software upgrade soon which may speed this up. Once again thanks.

Rated 5 out of 5 stars

perfect.

perfect.
having spent a very unpleasant hour at B&Q trying to get a refill having one delivered with a few clicks and in under 48 Hours made me happy
well done

April 25, 2023
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Matthew, thanks for this 5 star review. I'm pleased you found our app and our service quick and efficient.

Rated 5 out of 5 stars

Rapid delivery

Rapid delivery. Can’t fault them.

March 6, 2023
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Brian, thanks very much for this 5 star review. Very much appreciated.

Rated 5 out of 5 stars

Really good service !

Can’t fault this company.
Have used several times and always prompt.
I order gas bottle online for my daughter which is easy.
Will continue to use and would recommend.

December 13, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi CJ, thanks for this 5 star review, it means a lot to us that you take the time to do this for us.

Rated 5 out of 5 stars

Very helpfull delivery man he was…

Very helpfull delivery man he was socking wet but went above and beyond showed me how to connect my new gas fire 5 star

November 24, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Lynda, thanks for this review. I will pass your comments to the driver.

Rated 5 out of 5 stars

All went well quick delivery one thing…

All went well quick delivery one thing was that the message I had written on my order about delivery did not get read so the two bottles of gas came upto my flat instead of going to the outside of my block where my empty return bottles were in my campervan.

October 24, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Dennis, thanks for this 5 star review. Sorry about the mix up, the instructions were there but Winston, our driver didn't notice them. Happy travels from all at BGS!

Rated 5 out of 5 stars

A wonderful company to deal with all…

A wonderful company to deal with all the staff are helpful and friendly the driver was happy to take the patio gas onto the patio no questions asked. I would fully recommend them.

September 6, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Martin, thank you so much for this great review. I will pass your comments to all staff involved.

Rated 5 out of 5 stars

The Best

Brilliant service definitely will be back delivery driver excellent and easy to use web site thanks

August 11, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Thanks so much for this great review. I will pass on your comments to the driver.

Rated 5 out of 5 stars

Quick and easy

Delivered quick and timely for my weekend barbee

June 15, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Excellent, I hope the barbee was a success, thanks for a 5 star review!

Rated 5 out of 5 stars

Really excellent and friendly service…

Really excellent and friendly service as well as reasonably priced. First time I have bought gas this way and will definitely use them again.

May 31, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Craig, thank you very much for this review. It really means a lot to us. We strive to be as friendly and helpful as possible.

Rated 5 out of 5 stars

Excellent service

This is the first time I have used Bristol Gas and I must say the experience was brilliant. It was so easy to order my Patio Gas on line, I was sent an email confirming the order then an email telling me when the gas will be delivered and their delivery guidelines regarding my empty gas bottle that was being exchanged. As it happens I was here when the driver arrived and he was so friendly asking where did I want the new bottle. I will definitely use them again.

March 18, 2022
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Karen, thank you for this lovely review. We are so glad you found our on-line ordering easy and our communication as you would expect. I will pass on your praise to Andy who delivered to you on this occasion.

Rated 5 out of 5 stars

As a new customer I can highly recommend these guys

As a new customer I bought them a problem: how to connect my new French-made gas burner bbq to a std UK patio gas bottle. This wasn’t easy to solve and they spend plenty of time on working through the various options with me to find one that worked. Stuart couldn’t have been more helpful, and I also had excellent customer service from 2 other guys there that I also spoke with. Highly recommend.

August 20, 2021
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Thank you very much for this review, some enquiries can be tricky but we love a challenge. Glad to help.

Rated 5 out of 5 stars

Called up for some advice and Stuart…

Called up for some advice and Stuart was amazing. Could not have been more helpful.

May 12, 2021
Unprompted review
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

John, thank you for taking the time to give us this 5 star review. We always try our best.

Rated 5 out of 5 stars

Always easy to order gas when I need it…

Always easy to order gas when I need it and its delivered very quickly. Have had no problems with this service at all

March 11, 2021
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Hi Lesley, thank you for this wonderful 5 star review.

Rated 5 out of 5 stars

Great Company

I have used Bristol Gas for a few years, great local company with fantastic service. Drivers are always efficient and polite

March 11, 2021
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Thank you for this 5 star review Jennie. We value your custom very much

Rated 5 out of 5 stars

Keeping the old folks warm in winter

Us olduns can go to bed at night and sleep reassured knowing that whatever the hazards there are out there Bristol Gas will always make sure we are kept warm and snug through the winter.

March 7, 2021
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

And we love to keep you warm. All winds and weathers we are there for you.

Rated 5 out of 5 stars

Excellent

Always efficient & reliable.

March 4, 2021
Bristol Gas Supplies Ltd logo

Reply from Bristol Gas Supplies Ltd

Carol, thanks for this review. Its great to know we are appreciated.

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