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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting its reliability, punctuality, and professionalism. Many people appreciate the drivers for being polite, friendly, and helpful, often arriving early and ensuring a comfortable journey in clean vehicles. Consumers frequently mention the excellent communication and the company's ability to accommodate specific needs, such as larger vehicles for luggage. The service is often described as smooth and efficient, making it a preferred choice for airport transfers and local trips.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the punctuality, with drivers... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being brilliant,... See more

Based on these reviews

Rated 5 out of 5 stars

Always on time. Flexible about return times. We use Bristol Cabbie for local restaurant runs as well as airport drops. So far they have never failed us. It's a pre-booked return time and sometimes ha... See more

Rated 5 out of 5 stars

I’ve used Bristol Cabbie several times a month for over a year now. The service is always exceptional. They’re always on time, usually early, and great at solving issues - from delayed flights to... See more

Rated 5 out of 5 stars

We booked Bristol Cabbie on line as a group of 8 to take us to Bristol Airport and collect us a week later. They called us the day after we initially booked them to discuss a more cost efficient way t... See more

Company replied

Rated 5 out of 5 stars

Once again a very slick professional service, this time picked from home at 6.30 am by Omar who arrived 15 minutes early and was happy to wait until we were ready.used before and already booked again... See more


Company details

  1. Airport Shuttle Service
  2. Minibus Taxi Service
  3. Taxi Service
  4. Transportation Service

Written by the company

Welcome to Bristol Cabbie – your leading taxi service for Bristol and the surrounding areas which are powered by a good combination of quality vehicles as well as perfectly trained human resources. Our Services Airport Taxis ( All major Airports To&From Bristol) Taxi Service Business Travel city to city taxi Long distance journeys To get a quote or make a taxi booking, use our fast and efficient online system seamlessly as we accept all the major debit and credit cards. We operate taxis 24/7 , 365 days a year. For booking visit our website


Contact info

4.9

Excellent

TrustScore 5 out of 5

337 reviews

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1-star

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Rated 5 out of 5 stars

First class service

Thank-you, you are an amazing taxi service. We were impressed with all aspects, polite, punctual, helpful, obliging and above and beyond regarding the closed rds and driver coming into the terminal to fetch us. Really, really appreciated that.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible and dangerous airport transfer home

Pick up was at 1.30am in the pouring rain. Pick up was booked for 2 people, 2 cases and 2 catty on bags. Aside from the constant calling whilst waiting to go though passport control/immigration which is just annoying as I had already messaged to say we had landed and would message again wgen we has collected are cases. When we came through and collected our bags we proceeded to the collection point and waited. The car sent to collect us was a Toyota CHR which would have beenfine accept that the drivers seat was so fat back and reclined it was impossible to sit behind and I'm 162.5 cm tall. When asked if the driver could adjust this he was a little aggressive stating no he couldn't as his back was bad! My husband who is 193 cm tall had to sit in the front passenger seat, for this he has to push the seat back to give him enough leg room which meant I was cramped and uncomfortable in the rear seat. This car is not fit for purpose if the driver has his seat set in this way it was. The weather was really bad and the driver art set off was complaining he couldn't see anything as the windows were steamed up, however he refused to put on either the air con of demist controls as he did not want to use addition fuel. after 15mins driver my husband had to ask him to put the demister on as the visibility was virtually non existent and dangerous, however he put this on for no more than 5 mins. Just a very [poor service.

September 27, 2024
Unprompted review
Bristol Cabbie logo

Reply from Bristol Cabbie

Thank you for your feedback regarding your recent journey. We’re sorry to hear it did not meet your expectations, and we appreciate the opportunity to address your concerns.

In regard to the vehicle, we aim to allocate cars based on the details provided during booking, ensuring they meet the needs of our passengers. We recognize that comfort is key, and while drivers may have specific preferences for their own seating, we will reinforce the importance of accommodating passengers to ensure a comfortable experience for all.

Concerning the issue with visibility and the use of the demister, the safety of our passengers is paramount. While there are times when drivers may make choices based on their understanding of vehicle operation, we will remind our team to always prioritize clear visibility in challenging weather conditions.

We greatly value your feedback, as it helps us continue improving our services. We hope to have the opportunity to better serve you in the future.

Kind Regards,
Bristol Cabbie

Rated 5 out of 5 stars

Great experience with Bristol Cabbie

Great experience with Bristol Cabbie, we booked to be picked up from the airport and a return and both drivers Ali and Israr were very good drivers and also helpful with our luggage. The cars are of high quality making the journey very comfortable. I highly recommend this company.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute brilliant service

Absolute brilliant service would recommend them to anyone

We was a little worried about our collection for the airport as it was early hours of the morning but they was there on time with no problems

Would definitely use them again for any taxis services we need in the future

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

My cab was on time to take me to the Bristol airport early morning. The driver contacted me in advance to arrange to pick me up a bit earlier than agreed initially.
as there were potential delays announced. The driver was very polite and helpful, offering helping me with my luggage. the service was efficient and professional. I really recommend this company

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and reasonably priced

My family has been using their services for airport transfers for few years now and we are very satisfied.
They are always professional and with fair price.

When my flight was cancelled late at night they sent me a driver at a very short notice.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Easy booking

Easy booking, good communication, arrived early, clean vehicle very polite driver, adapted the journey to get the best possible time to the airport. Highly recommend this company.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Booked to take me home from Bristol to Birmingham late at night after an event. Driver was a few minutes early (great!) and the car was comfortable, spotless and cool (it was a very balmy night). He discretely asked me if I was comfortable a few times during the journey but otherwise left me to relax, which I really appreciated after a busy day. I wouldn’t hesitate to use Bristol Cabbie again.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

No hassle booking

No hassle booking. it was all excellent services.
They are very friendly .
Thank you so much for this company.
we will use this in our next trip.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

great value and very reliable

Have become a frequent user of the taxi firm. I started using them for business trips to the airport (London to Bristol) and now for personal use. Great value, always on time, and excellent communication. Highly recommended!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to book and cheapest taxi we looked at. Arrived well on time. Taxi was spotless. Driver friendly and helpful. Got us to our destination in plenty of time. Excellent service. Would definitely recommend and use again.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Another excellent journey

Driver was on time, courteous, and the journey was made in a very clean and comfortable car. Bristol cabbie is my go to taxi company for airport runs and I would have no thoughts recommending them.

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Good taxi company

Good taxi company, prices are reasonable and they always turn up on time, communication is good, no problems with any of our trips to and from Bristol Airport

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended reliable and reasonably priced

This is the second holiday we have used Bristol Cabbie to take and collect us from Bristol Airport for holiday travel.

They always arrive on time are friendly and polite and cheaper than paying for parking taking the stress out of travelling to airport and trying to park.

On route to airport about 10 miles away got caught up in traffic due to accident. Driver quickly diverted got us to the airport on time with no extra charge.

Highly recommended will definitely use again

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

good service

Very pleased with the service,the driver was extremely polite and efficient.we will have no hesitation in recommending your company to all our friends,Thankyou.
Richard Payne

June 5, 2024
Unprompted review

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