Britannia Rose logo
Visit website

Britannia Rose Reviews 2,473

•
TrustScore 4.5 out of 5

4.7

Curtain Supplier and Maker
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including curtains, blinds, and fabrics, noting their beautiful craftsmanship and robust nature. The ordering process is frequently highlighted as easy and efficient, with many appreciating the helpful website navigation and guidance for precise orders. Reviewers also commend the fast and efficient delivery service, with items arriving well-packaged and often without creases, ready to be hung. The overall service is described as excellent, with many expressing satisfaction and a strong intent to reorder from the company. However, some customers experienced issues with orders, such as a minor problem with a curtain pole or a broken blind bracket, which the company promptly resolved. A few other people also felt that delivery took longer than anticipated, or that ordered fabric samples did not arrive or were for discontinued items.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the excellent craftsmanship and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting quick and prompt delivery... See more

Service

People report positive experiences with service, with many reviewers describing it as fantastic, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct. There was a mi... See more

Rated 5 out of 5 stars

Beautifully made curtains, fully matched. Friendly and helpful people at Britannia Rose and always responded swiftly to any messages sent. If you are wanting curtains, please consider Britannia Rose... See more

Rated 5 out of 5 stars

Easy website to follow, easy to order sample wallpapers. Took perhaps longer to arrive than anticipated to say they were coming from within UK. Gorgeous designs from Britannia Rose. But I need a hea... See more

Rated 5 out of 5 stars

I ordered 2 metres of fabric (harlequin x Sophie Robinson) and a pillow with clearance fabric. The fabric was lovely and thick and seems to be very robust for the Ottoman I reupholstered. The cushion... See more

Company details

  1. Curtain Supplier and Maker
  2. Curtain Store
  3. Decoration and Interior Design Store
  4. Interior Designer

Written by the company

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to place order with guidelines on measurements. Comms update on delivery ETA and easy delivery with time window.
Lovely curtains and well made.
Highly recommend!

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to use website. Beautiful curtains,well made and delivered on time. They look fabulous. I would definitely recommend them.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful roman blind arrived promptly

Beautiful roman blind arrived promptly. Easy to fit. I have bought blinds, curtains, and cushions from Britania Rose in the past. Always happy with their service and the quality of their products.

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

I love my new dining room curtains

I love my new dining room curtains. Such great service, and well made curtains. I ordered them late one Friday afternoon, and they were made, delivered and hanging in just 8 days! I can thoroughly recommend Britannia Rose, and will certainly use them again. Well done, and thank you.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Britannia Rose

Their Web site is very helpful indeed and offers a range of information and guidance on the fabrics which is very useful for the experienced and inexperienced alike. The ability to order a sample of fabric is an added bonus and you can take your time in choosing your other colour choices to complement your purchase. Once I made my on line purchase it was dispatched and delivered very quickly so there was no delay in the project. I will definitely use them again and can recommend Britannia Rose without hesitation.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

High quality products

I ordered 2 cushion covers in the sale. Postage was very fast and when i got them they were even better than the photos on the website. Lovely covers with amazing quality.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality in every respect

First time I have ordered from this Company. I am delighted with them fantastic quality and so well made. Would certainly recommend them quality curtains beautifully packed and quickly couriered.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Britannia Rose

I placed a samples order ,last week ,these were with me in a few days
Excellent top designer samples , I've recieved a great customer service, thank you

December 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look