We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct. There was a mi... See more
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An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.
Contact info
2 Murrayfield Road, NR6 6NQ, Norwich, United Kingdom
- 02031 678757
- info@britanniarose.com
- britanniarose.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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We ordered 3 sets of curtains for our…
We ordered 3 sets of curtains for our living room. The ordering process was easy and the curtains are beautiful. They are expensive but they are very well made. It makes a huge difference to the room to have high quality curtains that fit properly.
Lovely made to measure curtains and cushion covers, would order from them again.
I received lovely made to measure curtains, tiebacks and cushion covers all finished to a high standard and very reasonably priced too. I would use this company again.
Beautiful fabric
Beautiful fabric. I ordered a sample which came very quickly. Will definitely order from Britannia rose
Very happy with the quality of…
Very happy with the quality of curtains, they were also beautifully packed and I was able to hang them straight up.
UPDATE - still disappointed
UPDATE - still very disappointed. Britannia Rose responded almost immediately to my negative review below on Trustpilot but 3 weeks later I'm still waiting for someone from senior management to contact me, despite having rang and emailed them several times. My only option now is to post another review in the hope they’ll respond 🙁
Order number ORD1505166. I’ve never ordered fabric online before but thought that Britannia Rose looked like a large and reputable company. I’d already ordered fabric samples from them and checked their returns policy which said that I had the right to return non-bespoke orders within 14 days, so I thought I was safe to order 24m of fabric. However when I realised that it wasn’t suitable for the room I had planned to use it in and contacted customer service regarding returns I was told that cut fabric was considered bespoke and couldn’t be returned. Very disappointed with their service - no response to emails. I’ve checked other fabric websites and they are very clear that fabric cut from a roll can’t be returned, However Britannia Rose is not clear about it - I assumed bespoke products were things like made-to-measure curtains and blinds. Won’t be using them again.
Everything Excellent, read review
Cant thank Britannia Rose enough. From Ordering on website to Hanging of Curtains and Roman Blinds, everything was excellent.
Website easy to use with instructions etc. Communication and feedback was excellent, gent on the phone easy to deal with.
Updates excellent.
Quality of Curtain material and workmanship was excellent. Very quick and efficient service as well.
All-round EXCELLENT. Would recommend and definitely use again, Thank You again
First class job and service.
This is the second time we have used Britannia Rose and we haven’t been disappointed. It is very easy to order online and the choice and quality of materials are very good. They have made an excellent job of my curtain’s and they package them perfectly without any creasing so they can be hung straight up. First class job and service. Very pleased. Thank you Britannia Rose.
Superb service
I’ve used BR twice, and both times the service, price and product was spot on. I initially ordered a cushion to check that the colour and quality was what I wanted and I was not disappointed. I then ordered a pair of made to measure curtains which are fantastic. The measurements are spot on and the black out lining is of high quality. I have had my eye on ‘Voyage Maison’ fabrics for a while and was so glad that I could have them made to measure with matching cushions.
I did query production time and was updated immediately on the progress of the curtains. It took a few days ok get than original ally estimated but worth the wait.
Curtains are great and we'll made
Curtains are great and we'll made. Look great in our lounge. Despite problems with tge supplier ,which was beyond your control, you answered all of my questions promptly. Curtains arrived well packaged and very quickly once supply issues were resolved. Thank you very much.
Great curtains
Ordering - easy, great production speed, excellent customer interaction, very well made curtains and cushions, professional finish. Room looks refreshed and alive! Thank you
Easy website to follow
Easy website to follow, easy to order sample wallpapers. Took perhaps longer to arrive than anticipated to say they were coming from within UK.
Gorgeous designs from Britannia Rose. But I need a heavy duty vinyl - hard wearing as it is needed for the hall stairs and landing and such vinyls are not available. Pity!
Lovely curtains
Lovely curtains, well made, good range of fabrics, good customer service.
Professional & straightforward service from sample to delivery of finished products
Really easy to order, website professional and straightforward to navigate with clear instructions. Curtains and blinds both delivered on time and are high quality. Couldn't believe curtains had no creases! Thank you they look beautiful.
Beautiful Home Furnishings
Super communication and excellent service. Very easy site to use. Beautiful curtains, Roman blind and cushions. Highly recommended company for bespoke home furnishings.
Great service, beautiful curtains
Great service. Easy to order with full instructions and options of finishing. The curtains were beautifully made, brilliant quality and just perfect for our room. Highly recommend this company. 10/10
Beautifully made curtains
Beautifully made curtains and excellent quality from Britannia Rose , I'm really pleased and will definitely buy from them again .Any samples are sent out promptly and they are easy to contact if you have any questions
Brilliant company
Brilliant company, we have used a few times for curtains and blinds. The quality of the items is amazing and the customer service is great. A bracket broke in my son’s blind a few months after ordering and they sent me out a replacement straight away! Highly recommend
Excellent service from start to finish
Excellent service from start to finish, beautiful quality fabrics to choose from. Well packed and speedy delivery. Now dressing my windows looking fabulous.
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