British Bullion Bristol office. We were seen very promptly by our advisor Mary. She was very knowledgable and friendly - efficient and really helpful in the information she provided. We were happy wit... See more
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Review summary
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I'd looked at a few ways of selling but receiving a quote after I'd sent it off didn't appeal to me, in fact sending it anywhere. Luckily I found a local British Bullion office in Belfast who were mo... See more
Company replied
I recently sold a gold coin through British Bullion. I rang up first thing & got an appointment that morning in Oldham. The staff were very friendly & helpful, they verified the coin in a couple of mi... See more
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Nice central safe location with secure entry. Very friendly staff. Bullion transaction was very easy. Told terms of business were 5 banking days for proceeds of sale. An email would inform me that tra... See more
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Company details
Written by the company
British Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. British Bullion buys and sells gold, silver, platinum and palladium for customers across the UK. British Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton, Reading, Edinburgh, Glasgow, Belfast Dublin, Cork, Blanchardstown, Barcelon and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
Suite 1, 61-64 High St, Basment Level, SO14 2NS , Southampton , United Kingdom
- 023 8004 1001
- info@britishbullion.co.uk
- britishbullion.co.uk
4.9
Excellent
266 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from British Bullion
Dear Andrew,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Customer service was the very best I've…
Customer service was the very best I've come across, very helpful in every way,.
February 27, 2025
Reply from British Bullion
Many thanks for taking the time to leave us a review, I am delighted you are happy with the customer service you received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Easy experience selling gold
The process of selling gold was quick and easy and the person I spoke to was very friendly.
February 19, 2025
Reply from British Bullion
Many thanks for taking the time to leave us a review, I am delighted you are happy with the service you received. We look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Great service
The transaction went very smoothly and Mary made the appointment light and pleasant while being helpful and trustworthy.
February 19, 2025
Reply from British Bullion
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received by Mary and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Very professional and made the…
Very professional and made the experience very smooth
February 19, 2025
Reply from British Bullion
Dear Gordon,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Really helpful and great service
Really helpful and great service. Highly recommended!
February 11, 2025
Reply from British Bullion
Dear Kumarage,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Fast Response and excellent service…
Fast Response and excellent service will definitely use again
February 17, 2025
Reply from British Bullion
Dear Peter,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Easy to use with friendly staff
Friendly staff. Very efficient. Easy to deal with. Quick payout.
February 5, 2025
Reply from British Bullion
Dear Janice,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
This was my fist investment of this…
This was my fist investment of this kind and being a newbie I was a little nervous, however from my initial phone contact through to making my investment at Bristol I was assisted by very professional and helpful people.
I look forward to further investments in the future.
February 11, 2025
Reply from British Bullion
Dear Roderick,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received in our Bristol branch and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Selling Gold at Bristol branch…
I hadn’t sold gold before and would recommend the Bristol branch of this company. They replied to my initial email, promptly and were then very helpful on the phone. On arrival for my appointment, the lady spoke to me by name and was professional throughout. The process for selling was clear and payment was made into my bank account within the 2 days promised. Really good.
February 11, 2025
Reply from British Bullion
Dear Katie,
Many thanks for taking the time to leave us a revew, I am delighted you are happy with the service you received. We look forward to welcoming you again.
Kind Regards,
Sandra
Graham Absolute gentleman
Graham Absolute gentleman, polite, helpful, Got me a good price for my coins.very prompt with payment.Thank you British Bullion. Well recommended 👍
February 5, 2025
Reply from British Bullion
Dear Timothy,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Great Service
February 6, 2025
Reply from British Bullion
Dear Darren,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Reply from British Bullion
Dear John,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Would recommend British Bullion.
British Bullion take 5% off spot price, which is comparable to other bullion dealers, however, why i chose British bullion is because I could sell Gold face to face and not have to rely on the post.
I went to the Bristol office where the staff were extremely friendly and made the process very pleasant. I was promised the money within 5 working days and I got it on the third. Overall very happy and would absolutely use again.
February 4, 2025
Unprompted review
Reply from British Bullion
Dear Paul,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received in our Bristol branch and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Very informative staff.
Polite, friendly and informative staff.
Easy to book an appointment and car space.
Staff was able to answer our questions.
We needed to order what we wanted. The item came in good time.
We had a private sitting to collect.
Staff made us very welcome.
January 31, 2025
Reply from British Bullion
Dear Teresa,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Excellent service
Excellent service.
The purchase process was so easy and trouble-free.
The coin was in perfect new condition, I received the document of the purchase as expected and the agent treated me in a nice and professional manner.
January 31, 2025
Reply from British Bullion
Dear Antonio,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Reply from British Bullion
Dear Richard,
Many thanks for taking the time to leave us a review, I am glad you are happy with the service you have received and will look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
A Great Company at Oldham
This company is exceptionally professional in every way. I was particularly impressed with the 2 staff members who assisted me. They were excellent and both went the extra mile to ensure my dealings went smoothly from start to finish. I am extremely pleased with the very high standard of products. I waste no time in highly recommending them. Thank you BB and I certainly will return.
December 20, 2024
Unprompted review
Reply from British Bullion
Many thanks for your glowing review, I am delighted you were happy with the service Oldham provided. We look forward to welcoming you in the future. Thanks again for taking the time to review us.
Kind Regards,
Joanna MacDonald
Reply from British Bullion
Dear David,
Many thanks for taking the time to leave us a review, I am glad you were happy with your experience.
Kind Regards,
Sandra
Friendly helpful people
Friendly helpful people, quick case managing, and quick money transfer with good price.
I will use the British Bullion of Newcastle service next time also, and I recommend for everyone.
November 22, 2024
Reply from British Bullion
Dear Pal,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received in our Newcastle branch. We look forwarrd to welcoming you again.
Kindd Regards,
Sandra
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