The product itself seems very good. And at a very comparative price point. BUT - no fitting instructions. And no fixings included for putting it together. You can’t even tell if it’s meant to use a clip, a mount, or a spacer type fixing or if you just put screws through the edge of the panel. No help on website either no YouTube video tutorials. Nothing. No info on minimum air gap or anything either.
Reply from Britishhomesdirect
Dear Julian,
Thank you for taking the time to leave your detailed feedback. We're pleased to hear you're happy with the quality of the cladding and found it to be competitively priced.
We're sorry to hear you were disappointed by the lack of installation guidance. We appreciate your comments, as they highlight areas where we can improve. Your feedback regarding fitting instructions, fixings, and additional installation resources such as videos will be shared with our team for consideration.
If you require any installation advice, please don't hesitate to contact our customer support team. We'll be more than happy to provide guidance and answer any questions you may have.
Kind regards,
British Homes Direct
