Dear Sir/Madam, I am writing regarding my order for acoustic panels placed on [DATE], order number [ORDER NUMBER]. It has now been over two weeks and I have not received my order. I have also contacted you multiple times and have not received any response. Please treat this as a formal notice. If I do not receive confirmation of dispatch or delivery within 48 hours, I will proceed with a claim under Section 75 of the Consumer Credit Act 1974 through my credit card provider to recover the full amount paid. I would prefer to resolve this matter directly, but the lack of communication is unacceptable. I look forward to your urgent response. Kind regards,
