Sold by British homes direct
The information on this page is based solely on product reviews written by customers of British homes direct via Trustpilot.
Brand: British Homes Direct
Good quality product
Reply from British homes direct
Hi Sorin,
Thank you for your 5-star review! We’re pleased to hear you’re happy with the quality of the composite decking fasteners and found them good value for money.
Kind regards,
British Homes Direct
Good price .
Reply from British homes direct
Hi Gus, thank you for your 5-star review! We’re really pleased to hear you found the decking fasteners to be good value for money. We really appreciate your support and hope to serve you again soon.
Fixing to match when purchased decking would highly recommend you to purchase all fixings and accessories very competitive prices from a company you can trust
Reply from British homes direct
Hi Richard,
Thank you very much for your fantastic review and recommendation. We’re really pleased to hear that you found our decking fixings competitively priced and that you were happy with the quality.
It’s great to know you had a positive experience with us, and we really appreciate you choosing British Homes Direct for your decking project and accessories.
Thanks again for your kind words and continued support!
Kind regards,
British Homes Direct
NO SCREWS SUPPLIED WITH THE CLIPS
Reply from British homes direct
Thank you for your feedback, Bryan. We understand your concern regarding the screws.
Just to clarify, the product listing clearly states that **screws are not included with the clips**. This is because different customers use different decking substrates and require different types and lengths of screws depending on their installation.
We appreciate your feedback and hope this clarifies the product specification. Thank you for choosing British Homes Direct.
Necessity to screw the cladding
Reply from British homes direct
Hi Majid,
Thank you for your great feedback. We're pleased to hear that you found the composite decking fasteners useful and that they were a necessary addition for your cladding project. We appreciate your support and hope you enjoy the finished result.
Kind regards,
British Homes Direct Team
Order BHD142728, Can’t give a review as I ain’t got the product yet. 3 Weeks late and no response from customer service.
Reply from British homes direct
Thank you for your feedback.
We’re sorry to hear about your concerns regarding your order and the delay in delivery. We understand your frustration and appreciate you taking the time to leave your review.
We can confirm we have already been in contact with you regarding your order 📞 and are actively working to resolve the delivery issue for you.
We also note that multiple reviews have been left for the same order — we completely understand your frustration, and we are addressing all items related to your order together to ensure everything is resolved as quickly as possible.
Thank you for your patience and understanding.
Great quality product at affordable prices as well as a great service. Courier called me 30mins before delivery and off loaded them for me around to my back garden. I’ve just purchased another 16 panels in black for my patio area.
Reply from British homes direct
Hi Martin,
Thank you for your fantastic 5-star review! ⭐
We’re delighted to hear you’re happy with the quality of the Composite Decking Fasteners, our pricing, and the level of service provided. It’s great to know the courier was helpful with your delivery as well.
We really appreciate your continued support and look forward to fulfilling your next order of panels in black.
Kind regards,
British Homes Direct
Order these to use with the decking order I placed and these were not delivered
Reply from British homes direct
Thank you for your feedback.
We’re sorry to hear the Composite Decking Fasteners were not delivered with your order.
We can confirm the total amount for the decking fasteners has now been fully refunded. We apologise for the inconvenience caused and appreciate your patience while this was resolved.
— British Homes Direct
If I'd received them it would've been okay. I ordered 200 and got none.previous order of 400 clips they looked okay quality but did not receive 400 screws. I received no screws.
No screws but plenty for the money.
in the image showing with screws but came open box and no screws
