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The information on this page is based solely on product reviews written by customers of Britishhomesdirect via Trustpilot.
Brand: British Homes Direct
Great product, easy to cut and install. Fantastic quality and an amazing delivery seevice
Reply from Britishhomesdirect
Hi Rebecca,
Thank you for your wonderful 5-star review! We're delighted to hear you found the panels easy to cut and install, and that you were impressed with both the quality of the product and our delivery service.
Kind regards,
British Homes Direct
Good quality
Reply from Britishhomesdirect
Hi Mr Souch,
Thank you for taking the time to leave a review! We're pleased to hear our Wall Panel Installation Adhesive did the job. We appreciate your support and hope to serve you again soon.
Kind regards,
British Homes Direct
Quality robust product, just what we needed to finish our media wall. Thank you.
Reply from Britishhomesdirect
Hi William,
Thank you for your fantastic review! We're delighted to hear the wall panels were exactly what you needed to complete your media wall. We appreciate your support and hope you enjoy the finished result.
Kind regards,
British Homes Direct
Absolutely perfection
Reply from Britishhomesdirect
Hi,
Thank you for your wonderful review! We're delighted to hear you're so pleased with your Paintable MDF Wall Panel. Your kind words mean a lot to us, and we hope to serve you again in the future.
Kind regards,
British Homes Direct
Nice design and as described, had to mark down because the boards were quite badly cupped
Reply from Britishhomesdirect
Hi,
Thank you for your feedback. We're pleased to hear you liked the design and found the panels to be good value for money. We're sorry to hear some of the boards were cupped and appreciate you bringing this to our attention. Your feedback helps us continue to improve our products and service.
Kind regards,
British Homes Direct
Absolutely transformed our living room!
Reply from Britishhomesdirect
Hi Danny,
Thank you for your amazing 5-star review! We're thrilled to hear our paintable MDF wall panels have completely transformed your living room. We hope you enjoy the new look for many years to come.
Kind regards,
British Homes Direct
Very good product 👌
Reply from Britishhomesdirect
Hi Tanzia,
Thank you for your 5-star review 🌟
We’re delighted to hear you’re happy with the Paintable MDF Wall Panel and appreciate your kind feedback.
Thank you for choosing British Homes Direct.
Kind regards,
British Homes Direct
Communication / Tracking of order was not great. After chasing up order my order after 10 days, I finally received a text message with a delivery date & tracking link. Tracking link did not work just showed were the delivery destination was. Nothing arrived on the day that was given for delivery and no updates received and as I said the tracker did not work. However, the 2 panels I ordered finally arrived the following day - They very heavy, great quality and look great on my media wall just like the picture.
Reply from Britishhomesdirect
Thank you for your feedback.
We’re sorry for the frustration caused regarding your order and communication.
We can confirm we have already been in contact with you 📞 and you have received your panels. The matter has now been fully resolved and you have confirmed you are happy with the outcome.
We appreciate your patience while this was being completed.
— British Homes Direct
Great so easy to order and fast delivery
Great quality parcel
Pester you to review so il give you a bad 1
They came bent, no response from customer care
No delivery or communication
Product has not arrived, communication is poor. Item ordered 01.02.26
Hard to review a product that’s never arrived and a company that’s impossible to get hold of, refusing to reply to emails. No contact number. Picture is a media wall that’s been waiting for panels for 4 weeks and massive eye sore for Xmas.
Great products and service, delivery driver excellent.
