brixiamoto.com Reviews 

3,022
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The order was placed on June 2, 2026 (the billing date) for an in-stock product. It was supposedly shipped on June 29, the carrier (Asendia) received it on July 13, and since then there has been no mo... See more

Rated 5 out of 5 stars

Wonderful experience! Purchased accessories for my Vespa GTS, which arrived in great time to the U.K. All was perfect. Communication was second to none. Updated at every stage. HIGHLY recom... See more

Rated 5 out of 5 stars

Bought two items from brixiamoto both items arrived on time well packaged and in as new condition price's were very reasonable and I would use this company in the future

Rated 5 out of 5 stars

The service was superb! Attention to detail from the start to the end. The courier information was clear and precise. The product arrived as I expected perfect. A very big thank you to brixiamoto. Fi... See more

Company details

  1. Motorcycle Parts Store
  2. Motorcycle Equipment and Accessories Store

Written by the company

The best way for your passion. Motorcycle parts, accessories and clothing. Spare parts | Performance | Vintage | Graphics | Style


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 65% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(3,022)

1,145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Givi for Triumph trident

The order arrived quickly and was well packed. I am very satisfied with the product and it fit perfectly on my Triumph Trident 660. I highly recommend it.

October 6, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you for your kind words! We're glad the product fits your Triumph Trident 660 perfectly and that you're satisfied with our service.
Team Customer Service

Rated 1 out of 5 stars

Be aware !!

Be aware !!! Brixia Moto is a scam !!!
Have ordered motorcycle helmet on august 27th and until today didn't receive helmet neither money refund. As reference and evidence for my negative review I am sharing my order number M-2000009292 and shipment tracking as screen shoot.
Brixia Moto support service is unprofessional and never replying and following on e-mail correspondence.

After two months they have realiyed that they have sent the parcel to incorrect address and now asking me to cover shipment cost again or they can issue some coupon instead money refund. Thank you, but no thank you….
If you don't want to lose money and your nerves, then avoid buying from Brixa Moto

October 13, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Dear customer,
We’re sorry for the inconvenience and understand your frustration. As previously explained, the courier confirmed the address was incorrect, and the parcel is returning to us. We're still available to arrange a reshipment (with return shipping cost) or offer a refund coupon. Let us know how you'd prefer to proceed.
Team Customer Service

Rated 5 out of 5 stars

Smooth transaction

October 8, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you for your feedback! We're glad everything went smoothly. See you next time!
Team Customer Service

Rated 5 out of 5 stars

Best price

Best price, speedy delivery, perfect fit. What more needs saying.

August 15, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you! Short and perfect—just like your experience
We really appreciate your support!
Team Customer Service

Rated 5 out of 5 stars

Excellent service and superb…

Excellent service and superb communication .....Highly recommended from Malta ...Great company

October 1, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you so much for your kind words and recommendation from Malta! We're thrilled you had a great experience with us
Team Customer Service

Rated 4 out of 5 stars

Great exhaust & experience

Hi
Purchased a Nordspeed exhaust for my Lambretta & post was a little slow, which wasn’t an issue really ;-)
Excellent customer service from seller, exhaust looks & works great
Many thanks guys 👍😎👍

October 4, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Hi! Thanks a lot for your kind words 😊 We're really glad you’re happy with the exhaust and our service. Enjoy the ride with your Lambretta and feel free to reach out anytime!
Team Customer Service

Rated 1 out of 5 stars

I've been buying from this store for a…

I've been buying from this store for a long time. Everything's fine until you receive a defective product! Three weeks ago, I received a broken windshield, and customer support is dragging its feet! I received a notification that I could return it at my own expense. Why should I pay for an order that was damaged during delivery? I'm ready to return it; please provide the invoice. But the store simply replies: "Shipping at my expense." WhatsApp support is terrible. Every two or three days I get a message from the chat bot asking if I need more help. I reply "YES," and then silence again. Refund the cost of the item with shipping or replace it with a new windscreen!

September 17, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

We are currently unable to link this report to a specific order or customer. We invite you to contact us directly to investigate and resolve the situation as quickly as possible.
We remain at your disposal.
Customer Service Team

Rated 5 out of 5 stars

Good company.

Good communication, but a bit overkill with the emails, lol.
Delivery was via snail mail (overland), but it included step-by-steptep information.
The part fitted and was of good quality.
Would definately use Brixia Moto again. Great Italian company with lovely manners and care.

October 2, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thanks for the great feedback! 😊 We’ll take note about the email frequency 😅 Glad the part fit well and you’re happy with the quality. Always here if you need us—thanks for choosing Brixia Moto!
Team Customer Service

Rated 5 out of 5 stars

i recently purchased some decals for my…

i recently purchased some decals for my nc750x to replace the horrible green ones.the fitment was spot on the quality is amazing,overall i am very happy and will be purchasing again,many thanks

October 1, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you so much! We're glad the decals fit perfectly and met your expectations. Happy to hear you're satisfied—see you again soon!
Team Customer Service

Rated 5 out of 5 stars

Had a problem but every effort was made…

Had a problem but every effort was made to sort as quickly as possible which is very important to customers

September 20, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you for your understanding! We're glad we could resolve the issue quickly — your satisfaction is our priority.
Team Customer Service

Rated 5 out of 5 stars

Great seller

Great seller. Item as described, packaged well, arrived quickly given it was being sent to the UK from Italy, and a very fair price. Their communication and customer service was outstanding, which is quite rare to come by. I'd definitely recommend buying from them! Thank you x 😊

September 17, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you so much for your kind words! We’re thrilled you had a great experience and truly appreciate your recommendation.
Team Customer Service

Rated 5 out of 5 stars

Very good honest reliable company my…

Very good honest reliable company my item arrived quickly i would definitely recommend them and i would definitely use them again

September 15, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you for your kind words! We're glad you had a great experience and look forward to serving you again.
Team Customer Service

Rated 5 out of 5 stars

Well pleased with my panniers

Well pleased with my panniers, great product, fast delivery and a super price.

September 3, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you! We're glad you're happy with the panniers and our service. Enjoy the ride!
Team Customer Service

Rated 5 out of 5 stars

First class service from buying to…

First class service from buying to delivery absolutely brilliant.

September 11, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you so much! We're glad you had a brilliant experience from start to finish.
Team Customer Service

Rated 5 out of 5 stars

In my experience GIVI products have…

In my experience GIVI products have always had a very high quality of design and finish and the universal windshield is no exception. The method of front fork and handle bar mount is tried, tested and reliable.

September 4, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you for your feedback! We're glad to hear you're satisfied with the quality and reliability of the GIVI windshield. Ride safe!
Team Customer Service

Rated 1 out of 5 stars

I placed an order (M-2000009330) on 25…

I placed an order (M-2000009330) on 25 August, and today (7 September) it is still in your warehouse. Your emails mention “blocked couriers” and “soon to be delivered,” which sounds like a creative fiction rather than reality.

Your website promises shipment within 3 days — clearly, that promise doesn’t apply here. I expect either:

Immediate shipment with valid tracking, or

A clear explanation why you cannot ship and refund

Almost two weeks of waiting with only empty messages is disappointing. I hope Brixiamoto resolves this before your “soon to be delivered” turns into “never delivered”.

September 7, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

We understand your frustration and apologize for the inconvenience. Please note that we do not invent issues—your order faced unexpected delays, and we’ve already processed the refund as requested. We're sorry we couldn't meet your expectations this time.
Team Customer Service

Rated 5 out of 5 stars

Great product for a reasonable price

Great product for a reasonable price, as I was unable to purchase in Australia (seems too hard for Australian businesses) it was a pleasure to deal with brixiamoto.com, excellent communication and great product choice and getting the right product that I wanted without a fuss.

August 12, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you for your kind words! We're glad we could provide what you needed with ease and satisfaction. Always here to help, even from across the globe!
Team Customer Service

Rated 5 out of 5 stars

Malossi Fjs600-01 exhaust

Easy to access website,article easily located,precisely as I wanted,as you advertised,great quality,good design,beautifully finished,great price,easily ordered and paid for,delivered in good time,in new condition,very professional,highly recommended,thanks,from Great Britain

September 5, 2025
Unprompted review
brixiamoto.com logo

Reply from brixiamoto.com

Thank you so much for your wonderful feedback! We're thrilled everything met your expectations and truly appreciate your recommendation. Greetings from Italy to Great Britain!
Team Customer Service

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look