brmlegal.co.uk Reviews 313

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, noting that they felt well-supported throughout their processes. Many people highlighted the excellent service, quick response times, and clear communication, which made complex procedures much smoother. Consumers frequently mentioned that the company kept them updated every step of the way and were always accessible for queries. However, some customers also noted occasional difficulties in getting through on the phone. A few other people also felt that they had to chase for documentation or updates at times, and a small portion of people experienced issues with communication and coordination, leading to frustration and delays.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency, professionalism, and... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the excellent communication,... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers found it easy to get in touch via email and phone,... See more

Based on these reviews

Rated 5 out of 5 stars

What can l say. BRM Legal were absolutely fantastic. Sana Tunio was brilliant from start to finish. Sans always kept us updated every step of the way. It took exactly 8 weeks from the day we instructe... See more

Rated 5 out of 5 stars

Would just love to give a shoutout to Haider for helping us to complete on our purchase! having used Haider for both sale and purchase I cannot vouch enough for him! His professionalism and can do att... See more

Rated 5 out of 5 stars

Well what can I say other than these guys were amazing, take my hat off to them both! (Muhammad Khan & Kanwal Khalil).Don’t bother using the high street solicitor or your mate down the boozer cause yo... See more

Rated 5 out of 5 stars

I have recently purchased a property and was recommended brmlegal. How thankful I am too. Fatima, my solicitor has been absolutely amazing. The whole process from start to finish has been outsta... See more

Rated 1 out of 5 stars

Very very unhappy with the service at BRM legal. Cost me 3 months of time and money, only to be told near completion (once they have taken some of my fees) that they cannot continue as they do no have... See more

Rated 5 out of 5 stars

Sajid at BRM legal was our conveyancer when we sold our property. The service was excellent, we were kept well informed of the progression of the sale but what really stood out was the speed at which... See more

Rated 5 out of 5 stars

I was impressed by the standard of service offered, especially as their charge was competitive. The online system used made it easy to track progress and documents. The lawyer assigned to my case (Shi... See more

Rated 5 out of 5 stars

We used BRM Legal for our recent house purchase. Both Usman and Muhammad were incredible solicitors who worked incredibly hard to get our purchase over the line, including chasing the sellers solici... See more

Rated 5 out of 5 stars

This is a top rate company to use for conveyancing. Sold our flat and the staff member (same one throughout the process) managed successfully and with good humour to navigate round all the obstacles... See more

Rated 5 out of 5 stars

BRM Legal were extremely efficient, prompt, kind and helpful throughout our property sale and purchase. Etrat was out linked solicitor and she could not do enough for us, emails were always responded... See more

Rated 5 out of 5 stars

Whoever needs their faith restored in solicitors needs to Use BRM Legal, especially Etrat Akhtar! She has been amazing throughout and so proactive in helping us get the keys to our new home. Through h... See more

Rated 5 out of 5 stars

BRM Legal managed the sale of my property and their work was brilliant. They were extremely responsive and started working on the case immediately. I was pleasantly surprised at how quickly they respo... See more

Rated 5 out of 5 stars

After searching online for a conveyancing firm to sell my property i decided to use BRM legal as they were one of the cheapest around. From start to finish they were on the ball and I did not have t... See more

Rated 5 out of 5 stars

We had a challenging remortgage involving a housing association. BRM managed our case really well, keeping us informed all the way through. Tayyub Amin handled our case, keeping in touch and respondin... See more

Rated 5 out of 5 stars

Used BRM for the sale and purchase of our properties. They provided a fast and efficient service at a very competitive price. They were in constant contact and reachable by phone when any queries arro... See more

Rated 5 out of 5 stars

Very swift to respond via all methods of communication email and though BRM web portal. Always contactable by phone during the week. Highly professional, and got us to complete on time. Special thanks... See more

Rated 5 out of 5 stars

Arooma was great throughout the process and updated us every step of the way. As first time buyers there were some aspects of buying a house that we didn't understand and we received the answers we ne... See more

Rated 2 out of 5 stars

BRM legal were allocated solicitors on behalf of a mortgage company. Initially things were fine. There were a series of steps outlined on an email that they should follow. These never materialised. Ge... See more

Rated 5 out of 5 stars

It's difficult to know how a company is if you don't live in the city and meet the staff in person. But I have used this company twice, once for a sale that fell through last year, and then again... See more

Rated 5 out of 5 stars

Harder Khan was very professional at all times . We had a roller coaster with our sale with 2 sales falling through at the last minute And the 3rd proving a challenging completion with the purc... See more

Rated 4 out of 5 stars

I was well informed throughout with regular updates. All went well except for an issue on completion day but it was quickly sorted. I will use BRM again for my next property sale.

Rated 4 out of 5 stars

Irshad was very prompt in responding and worked hard to ensure completion happened on time. It was sometimes difficult to get through on the phone which wasn’t his fault.

Rated 4 out of 5 stars

They are very thorough and supportive. Quick response to emails and any queries we have through out the whole process. Ali Haider that worked with us did a really fantastic job and we are grateful f... See more

Rated 4 out of 5 stars

I used BRM Legal when selling a house. The service was very professional, and my case worker, Etrat Akhtar, was always helpful and quick to respond.

Rated 4 out of 5 stars

Have recently completed our purchase for our first house with BRM Legal as our solicitor. They've been a great help with getting it across the line especially Muhammad Awais and Irshad Qabool... See more

Rated 1 out of 5 stars

my profound dissatisfaction with the service I received from BRM Legal during the sale and purchase of my properties. My experience has been nothing short of frustrating and stressful, a... See more

Rated 5 out of 5 stars

As a first time buyer, I was a bit worried about going with BRM legal. Although they were a lot cheaper I always heard horror stories about scam solicitors and couldnt understand why they were so much... See more

Rated 5 out of 5 stars

This is my first time selling a house and BRM Legal made it so easy! I could watch the progress online, I got regular updates, fast replies to queries. People have commented on how fast the sale has p... See more

Rated 5 out of 5 stars

Sohaib Khan - is an utterly Incredible solicitor. He was calm, polite and extremely professional. He dealt with both our sale and purchase of properties. The company has a fantastic very user-friendly... See more

Rated 5 out of 5 stars

From start to finish Muhammad was very accessible, always answered his phone and was very quick to reply to emails. This is a rare thing with conveyancing and made the whole process for much easier fo... See more

Rated 5 out of 5 stars

I can't thank Sajid enough. The service I have received was first class! Communication throughout was excellent, and Sajid was always available when I called. I have felt throughly looked after throug... See more

Rated 5 out of 5 stars

We were always kept up to date with the progress of our case and Irshad and Sumbal were always there at the end of the phone line to answer our queries and advise us . Very happy with the service that... See more

Rated 5 out of 5 stars

Muhammad from BRM legal was fantastic . The buyers solicitors were dreadfully slow and uncommunicative but Muhammad was excellent. Proactive, patient and just generally a pleasure to deal with. He got... See more

Rated 5 out of 5 stars

Great communication through out. They used an online platform to update us on every step of the process. Very grateful for the conveyancer whom looked out for us by informing us of a potentially very... See more

Rated 5 out of 5 stars

We were very pleased with the service we had from BRM Legal. We dealt with Tabassam Amin, who was quick to respond and also rang us immediately, every time we sent a query by email. This meant we were... See more

Rated 5 out of 5 stars

We had to deal with a tricky buyer and Muhammad Khan was excellent throughout. He was responsive over email and phone and lent his legal expertise to various stages of the process. Would certainly wor... See more

Rated 5 out of 5 stars

Muhammad Khan was our solicitor and we cannot fault him. He was helpful, responsive, and assisted us with moving house as quickly as possible. Communication was excellent and overall he made the proce... See more

Rated 5 out of 5 stars

Great service from start to finish, excellent communications I was get updated all the way and didn't have to chase with everything explained to me at each step. The portal is also very handy too in t... See more

Rated 5 out of 5 stars

Fatima did our conveyancing and was always on hand to sort out any queries or issues and quick to respond to any emails. Can highly recommend the services of BRM Legal

Rated 5 out of 5 stars

Tabassam Amin is a legal superman! He is efficient, swift and professional at all stages. He made the whole process so easy and kept me updated at every opportunity. He is a credit to BRM and I can't... See more

Rated 5 out of 5 stars

We had a great experience with BRM and in particular Arooma who worked with us through our first house purchase. Very professional service with guidance and support where needed. Would highly recommen... See more

Rated 5 out of 5 stars

Fairly straightforward purchase completed without any drama. Irshad Qabool who was assigned to our case was responsive and kept us updated. Would have no hesitation in using again.

Rated 5 out of 5 stars

Mujtaba provided a seamless and incredibly efficient service when acting on our behalf during our house purchase. His communication exceeded expectations and he was always very prompt in his responses... See more

Rated 5 out of 5 stars

BRM Legal handled my property sale quickly and efficiently. Shehriyar Mohsin communicated promptly to every message and kept me informed regularly. Great value for an excellent service.

Rated 5 out of 5 stars

Aysha and BRM legal was really professional, they were following all details throughout the property sale process. Aysha was very patient and helpful and explains every step in details I wil... See more

Rated 5 out of 5 stars

Good communication throughout the process via emails and phone calls. Kept me informed step by step. Reassured me when I needed it. Value for money. Very understanding and knowledgeable. Would recomme... See more

Rated 5 out of 5 stars

Our case workers have been very quick and supportive through the entire process, especially as we are first time buyers - their support was invaluable. I could not recommend them more to people.

Rated 5 out of 5 stars

Musa Khan is an exceptional lawyer who dealt with our highly complicated leasehold conveyancing with the highest degree of professionalism and patience. We could not rate our recommend Mr Khan more hi... See more

Rated 5 out of 5 stars

The solicitor was very helpful. The pain came from others in the chain and their poor communication. BRMlegal solicitor was constantly prompting and chasing others while they failed to stick to deadli... See more

Rated 5 out of 5 stars

I was provided BRM Legal as my panelled solicitor to deal with a property sale. From start to finish my solicitor, Shiza was prompt with responses, answered any queries I had and worked in my best int... See more


Company details

  1. Legal Services

Written by the company

BRM Legal is a forward thinking firm which has embraced the digitisation of the conveyancing process. Having established itself in the Midlands the firm has been providing fast and efficient conveyancing services to its clients for over a decade. Our experienced team of professionals at BRM Legal have a wealth of knowledge and combined expertise to support clients effectively in all matters relating to conveyancing. However, it’s our friendly and efficient approach and attitude that makes us stand out amongst the rest. Our expert team will be with you every step of the way, ensuring that you always feel supported, reassured, comfortable and confident in your choice of representation. We never lose sight of the fact that every client has different needs. Our team is friendly, approachable and focused on achieving the very best outcome for clients with minimum stress. As well as talking clients through the conveyancing process from beginning to end, we can also provide tips and advice to ensure things start off in precisely the right way. We are fully regulated and accredited by the Solicitors Regulation Authority. We have physical office locations in Coventry and Birmingham and operate nationally through our digital network to deliver a fast and efficient service to our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

313 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service from beginning to…

Excellent service from beginning to end.
I was always kept well informed. Fast and accurate communications. I was surprised when everything got going, just how effectively they managed the whole process. Well impressed.. I would use them again if I could, but not moving house again! Happy to vouch for them

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great conveyancing service

I must say I had a great experience (or at least as great as any experience of conveyancing can be in the UK!) with BRM Legal. Incredibly professional, incredibly responsive, incredibly good value, incredibly quick to progress actions on their side - I really could not fault them. Unfortunately, the contact I was dealing with - and who had been excellent - suddenly left the company, but the excellent Sanna rapidly picked up my case and was equally responsive and thorough. Thoroughly recommend.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Arooma was amazing

Arooma was amazing. We had a lot of ups and downs with buyers pulling out then reinstating. Arooma has been extremely supportive throughout, even when we got confused about what to do next. We are not legal eagles like Arooma so lors of times we did not know what to do.
Arooma guided us and got us through to our happy new home.
Thank you so much Arooma.
Love Colette x

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with BRM…

I had a very good experience with BRM Legal while purchasing my property. Arooma handled my case and was very helpful, professional and supportive throughout the process.

She kept me informed and guided me at each step, making everything much easier for me.

I would definitely recommend their services.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Arooma at BRM Legal was fantastic

Arooma at BRM Legal was fantastic, she was patient during our house move which took a long time because of our sale falling through.
On the third occasion we eventually got the house we wanted.
Arooma was their every step of the way. Arooma was quick to respond and chased other solicitors and estate agents when it was really needed.
I would highly recommend Arooma at BRM Legal as she made our experience with our house sale less painful than what it could have been.
Again thanks Arooma, you are a Superstar

A very Happy couple now living in the Cheshire countryside

MH CH

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, Arooma provided timely feedback and answered all questions I had being new to the process. Completion took 14 weeks from start to finish and I was extremely happy with the service and pricing that was provided. I would recommend and use BRM again in the future :)

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exchange of contracts within 6 weeks!

Whoever needs their faith restored in solicitors needs to Use BRM Legal, especially Etrat Akhtar! She has been amazing throughout and so proactive in helping us get the keys to our new home. Through her initiative, we managed to exchanged contracts within 6 weeks and I am forever grateful to her for this. I am now in the process of selling my current home and I will definitely be using BRM Legal again. Would recommend to anyone and everyone. 10/10 for service and customer satisfaction. Thank you Etrat.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Have recently completed our first home purchase

Have recently completed our purchase for our first house with BRM Legal as our solicitor.

They've been a great help with getting it across the line especially Muhammad Awais and Irshad Qabool.

One thing for improvement is getting a hold via phone during the process can sometimes prove difficult.

Another is, at times you may need to chase for documentation, updates and next procedures.

BRM Legal are great to work with, they are helpful and will do their best should you have any questions.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish with BRM legal has been fantastic, Irshad and Muhammed did everything possible to make our transaction as smooth as possible. Highly recommended. Five stars

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Tabassam Amin provided outstanding…

Tabassam Amin provided outstanding service during the remortgage of one of my rental properties. He was consistently professional and highly responsive, providing clear and comprehensive guidance at every stage. I especially valued his thorough explanations of the completion statement and indemnity policies, which were vital in ensuring a successful, stress-free completion. I cannot recommend his services highly enough.

March 19, 2026
Unprompted review

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