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Company details

  1. Internet Service Provider

Information provided by various external sources

Broadband Compare lets you compare internet providers NZ and compare broadband plans. Find the best NZ broadband deals at Broadband Compare and make a fully informed choice. Broadband Compare is part of NZ Compare


Contact info

1.8

Poor

TrustScore 2 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Spam Marketing Company

BEWARE: As soon as you enter your email address you are bombarded with emails, including from France, Hong Kong, Suisse and strangely NZ. This is an on-seller who gets paid for supplying your details to a 3rd party. You will be spammed and possibly scammed if you are not careful.
If want genuine comparisons go to Consumer or Money Hub and other similar genuine organisations. Or do the research yourself.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

I have got the worst customer service

I have got the worst customer service. I signed up for 2 degree with them and they said 4-5 days and then I received the email from 2 degree that it will take a week so I called the agent called David again and he said he will cancel it there will be no cancellation fees no consequences and said I can go for a shop. I bought a broad band from the shop.Next day I received an email from 2 degree that they have sent the modem for fiber connection and I called David again and he said he will inform 2 degree to attach an envelope to return so I just forget about it and then today I received the email from 2 degree that I will need to pay cancellation fees, I tried to call 2-3 times and i did not know the 4 digits etc and so I called broadband company and the customer agent was so rude blaming to me saying You are responsible, You have no intention to call them etc You You, I said you can go back listen to the conversations. So now I have to call 2 degree and sort it out. This company takes zero responsibility and rude to their customers. AVOID

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

Clickbait

Advertise deals and then say they are not available. Then try and talk you into something else. Easier just to go to the providers website as I don’t think any of their deals are exclusive.

August 11, 2021
Unprompted review
Rated 3 out of 5 stars

Your service was good but we are yet to…

Your service was good but we are yet to be deferred to our new provider which was meant ylto happen on the 16th of dec

December 23, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Hi Mark - glad you were happy with our service. Sorry to hear that your new provider has not delivered as hoped. You can review your past and present providers on the main Broadband Conpare website. Hope they get it all sorted soon!

Rated 5 out of 5 stars

good

good, all the information was provided along with the comparisons of other options available.

December 23, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Thanks Yashaswin! Great to hear your experience was fabulous!

Rated 1 out of 5 stars

The guy I talked to

The guy I talked to, Alex, was great and very professional. The whole setup of your services isn't. Over 3 weeks and still no modem for work and university. 2 degrees were none the wiser on the proposed new broadband connection

December 23, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Hey CDP - very glad that Alex was helpful for you. Our apologies that your provider was not able to get you connected as quickly as you hoped. Hope that it’s sorted soon and if there continue to be issues let us know and we’ll see how we can help.

Rated 5 out of 5 stars

Wow easy to use

Wow easy to use! Honest and reliable, well done

December 17, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Thanks Rowan - hearing such top feedback makes it all worthwhile! Glad you like the service 😊

Rated 1 out of 5 stars

Bad customer service

December 16, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Hi Nicolas - sorry you’re unhappy. As an independent, service led offering we take our customer service incredibly seriously. We would be very interested in understanding what went wrong for you as we successfully compare and switch broadband for thousands of users every month.
Please send us a message at broadband@nzcompare.com and we’ll investigate and resolve.

Rated 5 out of 5 stars

Super helpful

Super helpful, quick and smart representative spoke to me and got me sorted out ASAP!

December 16, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Thanks so much Antonia - glad we could help!

Rated 5 out of 5 stars

Broadband Compare saved me money

Broadband Compare saved me money. They gave me the options out there, showing me the plans that fit my scenario. They made it easy to change, walking me through the process. I then saved $473 over the next 12 months in under 15 minutes of my time, for the exact same product. Genius.

December 16, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Awesome review Arran - thanks so much!

Rated 5 out of 5 stars

Visited the website for the first time…

Visited the website for the first time and got involved in an online chat with Vee. Very helpful and easy talk. She helped me to find a great broadband deal for my mom. Can't be more thankful!

October 9, 2019
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Hi Bob - Thanks so much for the awesome review! We'll pass on your feedback to Vee - she will be happy :-)

Rated 5 out of 5 stars

Very helpful!

Very helpful! Cheers!

January 25, 2018
Unprompted review
Broadband Compare logo

Reply from Broadband Compare

Happy to help!

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